Neptuno Acuáticos
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Fish store carrying a wide range of livestock, plus tanks, additives, accessories & plumbing.
¡Bienvenido a Neptune Aquatics, un destino de primer nivel para los entusiastas de los acuarios en el área de la bahía! Nuestra tienda cuenta con una vasta selección de peces saludables, corales vibrantes y suministros esenciales tanto para acuarios de agua dulce como de agua salada. Aquí hay algunos aspectos destacados de nuestras ofertas:
- Variedad excepcional de peces y plantas, incluyendo especies raras y exóticas.
- Personal amable y conocedor listo para ayudarte con cualquier pregunta.
- Acuarios bien mantenidos y presentados de manera hermosa.
- Actualizaciones regulares sobre nuevos productos a través de nuestro blog informativo.
- Una amplia gama de equipos y accesorios para todas tus necesidades acuáticas.
Neptune Aquatics se compromete a proporcionar productos de calidad que mejoren tu experiencia acuática. Ya seas un aficionado experimentado o estés comenzando, ¡te invitamos a explorar nuestra tienda y descubrir todo lo que tenemos para ofrecer!
🕒 Horario de apertura
- DOMINGO: 11H-18H
- LUNES: 11H-19H
- MARTES: 11H-19H
- MIéRCOLES: 11H-19H
- JUEVES: 11H-19H
- VIERNES: 11H-19H
- SáBADO: 11H-18H
🎟️ Compra tu entrada
🗣️ Neptuno Acuáticos: Opiniones
Experiencia fantástica: Neptune is the only fish store I'll buy from in the bay area anymore. The staff is great - not too overbearing, but helpful enough and friendly when you need to them to be. The prices reflect the broader quality of their stock... I've purchased over 60 tropical fish from this store and have only had one die during the transfer to my tank b/c of genetics or weakness. They have a blog you can subscribe to for all new stocking updates, making it easier to find specific fish you're looking for. Awesome store!
Experiencia positiva: Despite the wide variety of livestock and dry goods, some employees are very cold and do not show any interest in helping or about caring about your concerns. Their attitude is more like “get want you want and go away.” Honestly, I love supporting local businesses but these guys are pushing me to do online shopping instead. I hope they can take this review constructively and improve upon it.
Experiencia negativa: They got beautiful fish and plants but the service there sucks. They got many employees but they rather talk to each other then help. On more then 1 occasion I've stand there waiting for service and it like they don't even want to make eye contact with you cause they too lazy to help.
Experiencia positiva: My go to place for natural sea water for weekly water changes pretty good selection pricing is expected service is pretty good there are always is enough people working
Experiencia fantástica: Our little 10 gallon freshwater tank is doing great. They helped set up the community tank with neon tetras, corydoras and hillstream loaches. It's been a couple weeks now and it's doing great. Nice helpful staff and all the fish looked healthy and well taken care off. Will be using them again.
Experiencia negativa: I purchased a $32 piece of driftwood with Java fern attached from Neptune Aquatics (see photo), expecting a clean, safe product for my turtle ecosystem tank. What I got was the opposite of quality. • The driftwood continuously shed dark debris into the tank, turning the water murky brown within hours, even after soaking it in potassium permanganate. It severely disrupted my biofilter cycle and beneficial bacteria development. • Worse, the driftwood was infested with pest snails – I discovered eggs and baby apple snails (Pomacea) shortly after introduction. This is completely unacceptable and poses a serious risk to any aquatic setup. • The wood itself seemed untreated, flaky and poorly processed, releasing particles even after rinsing and soaking. I trusted Neptune Aquatics for healthy livestock and clean hardscape, but this was a waste of money and a threat to my tank’s balance. Avoid buying driftwood or any attached plants from this store unless they can guarantee proper cleaning and quarantine. Disappointed and frustrated. I won’t be returning.
Experiencia fantástica: Great bichirs and tanks. Plenty of parking and Supplies
Experiencia fantástica: Really great selection of fish, plants, and supplies! Bought a couple of leopard cories that are healthy and plants. Really friendly staff, the lady that helped me did an inspection on one of the tanks I was buying to insure I was not being sold a broken product.
Experiencia fantástica: This store is the best in the bay area, hands down. Very clean. Everything looks healthy. Friendly staff.
Experiencia fantástica: Best aquatic store in the South Bay Area…. HANDS DOWN. Super helpful and knowledgeable staff. Everyone was super helpful and a staff even gave me free aquatic plants that he was cleaning out. A+
Experiencia fantástica: This place is awesome! Putting together a 72 gallon bow front and as I was gathering items needed every hobbyist I asked "where the best saltwater reef and tropical fish store here in the south bay everyone said Neptune Aquatics! I just had to take a look. Let me just say I was very impressed with their huge selection of corals. Also tons of fresh water stuff. They have all the reef stuff set up so nice you can really see what you're buying. Corals for all price ranges as some of us can't afford a bunch of $500 corals. But if you can they got them. Lots of great pieces under $100 and I saw frags starting at $10. Cycling my saltwater now as my wife and I will return very soon. Also ask about the display room. Take a load off your feet have a seat and just be amazed at all the beautiful colors and life in the display tanks. If you haven't been to Neptune Aquatics is a must! Trust me you will not be disappointed. Five ⭐'s No doubt!!
Experiencia negativa: The staff I’ve dealt with there are not particularly knowledgeable about plants or fish. Either that or they just want to give you incorrect info on purpose so you’ll buy things.
Experiencia positiva: This place beats all the other stores in the area. It's cleaner, better staffed, well stocked, knowledgeable staff, open with flexible hours and they have a showroom! I came to this place to get started on the hobby a little over a year ago and they have helped me immensely. Minus one star for pricing, it is more expensive than other stores, get your filters/pumps/heaters elsewhere. I don't mind the higher prices too much since it is the premium store in the area. Thank you guys! Just to add on, every staff member I have interacted with is always willing to share knowledge and guide you without making you feel bad. For those that say they "paid too much" or that they "were rude," the prices are literally posted on everithg and check your own attitude first.
Experiencia negativa: Horrible service. Overpriced. All fish are extremely sick. They can’t even keep any of their corals healthy. All sps are actively dying. And all tanks are covered in aiptasia. ♂️
Experiencia fantástica: Best fish store in the south bay. Awesome selection of fresh and salty water, amazing knowledgeable staff.
Experiencia fantástica: The staff here is amazing and their fish quality/selection is top notch. I'm not aware of a better aquarium store in the area.
Experiencia fantástica: Best selection of cheap coral frags in the Bay Area.
Experiencia fantástica: Very helpful. Fish and corals all seem healthy. Very clean displays.
Experiencia fantástica: One of the best fish stores! I’ve been shopping here for 20 years (nearly my whole life!), including back at their old location. The livestock is healthy and they have a great variety. Even living out of state, I still visit when in town because there’s so much to look at
Experiencia fantástica: Great place to just walk around and admire all the great fresh and salt water tanks. Awesome selection of corals, salt water fish, fresh water fish, and plants at a very affordable price. I saw a negative review that was probably not warranted. You can't make everyone happy, but I am very happy to travel here from Stockton to fill my tanks with quality corals and fish.
Experiencia positiva: overpriced on more of the common/uncommon fishes or plants. Petco/petsmart can definitely beat their prices if you do some research. Beautiful aquarium place. Youll definitely find hard to find rares, oddball fishes. Decent customer service.
Experiencia fantástica: The best for just the sheer bulk of on-hand aquarium supplies. They staff overall are very helpful.
Experiencia fantástica: Always have had positive experiences from neptune, amazing selection, very friendly staff, always ready to answer questions, one of the best fish stores I’ve ever been too. If you need literally anything for you tank, whether it’s fish, plants, equipment, food, decor, they have it all.
Experiencia negativa: I am extremely disappointed and surprised by the treatment I received from the gentleman at Neptune today. After spending over a thousand dollars on equipment for my new tank, I was shocked to discover that one of the items was used when I got home. Thinking it was just a mistake, I returned to the shop to resolve the issue. Instead of assistance, I was accused of swapping the item myself and told that the manufacturer would have to handle the situation, as they couldn’t accept a used item back. This was particularly frustrating given my initial impression of the gentleman who sold it to me. I cannot recommend this place to anyone, especially for high-ticket items. The product in question is a Vortech MP10QD. While $400 for a saltwater accessory is standard, the service should definitely be better. If that’s how this alder man treats customers, he should be let go immediately. It's unfortunate that many aquarium stores are closing, and with attitudes like this, it seems inevitable.
Experiencia negativa: After searching for places that sell fish near my house, I found their shop. Neptune Aquatics store .I saw this fish shop through Google. I came to consult and buy the aquarium and all the necessary items to raise the fishes What is worth mentioning here is that all the decorative plants that live in the aquarium are It's too expensive and you can't use it.Wasted $70 on a weed And horrible customer service there today .They won't let you return it or use that money to exchange for other items in the store. They just want to take your money after you leave the store. Whether you can use it or not is up to you. Don't come here and lose your money while they don't know how you feel about losing.not recommended to this place .so disappointed:(
Experiencia fantástica: Hayden is the best service, and we will come back for sure .
Experiencia fantástica: The best reef shop in the Bay Area and arguably, California. This a must visit if you're in the hobby and in NorCal.
Experiencia fantástica: Been coming here for fresh and saltwater tank supplies. Every single staff I’ve talked to are super friendly and informative. Visiting this place is an experience of itself! Lots of things to admire.
Experiencia fantástica: Amazing store! So much variety in corals, fish and products
Experiencia negativa: My boyfriend purchased the UNS dual AIO tank and stand set a couple days ago as a gift for me. When I opened up the product I noticed that Neptune had been taken out most of the UNS accessories (back chamber lid, 2x UNS bio blocks, and bio riser tray) that are explicitly stated to be included in the tank on the UNS website and all the online websites that sell the exact same tank. The employee lied that there are two types of dual AIO tanks, one that sells all the parts and another that doesn’t for the same price (which is completely untrue, there are no two different dual AIO tank options, not even on their or UNS’s website). They refused to provide the included accessories or a partial refund to separately purchase them. We paid basically the same price of what the tank and stand would cost online from a reputable seller INCLUDING shipping and spent it at a LFS to give them our business (we spent around $700 for the entire thing and substrate). I can't speak for their livestock/plants but I definitely would not trust their branded products.
Hi Stephanie. You purchased the old version of the UNS 45A which does not come with any accessories that you’re looking for. Please email us at our website as we have been trying to contact you to let you know that we do have the new 45A dual AIO if you want that instead which comes with the accessories that you are looking for. [email protected]
Experiencia positiva: Nice place for frag especially soft and lps. However the sps is not that good in both quality and varity. Fish and invert and expensive compare to other place. Staff is helpful. They also got some beautiful tank in the store. Locate in the middle of the valley, easy to access.
Experiencia fantástica: Friendly staff! Good selection of healthy fish and plants
Experiencia fantástica: It's probably the best modern fish store in the Bay area, very beautiful tank displays at the front, lots of tanks for purchase, stocked full scaping materials, and best of all wide variety of fish stock. I tend to find lots of rare fish here. They use RO water in most of their tanks so that's nice to know they go through a lot of effort for their fish. Also I think they have the most salt water stock and supplies around. Update: they are expanding their fresh water setup and are making it almost gallery style. Pretty cool and looking forward to it!
Experiencia positiva: Good fish and plants but always extremely slow to get service Even if there is multiple employees... For instance today I asked for help from a gentleman that was standing there doing nothing he said there's a guy with a hat that should help me guy with the hat was super busy so I obviously did not want to say something directly to him as he was already helping another customer. The guy that told me to go find the guy with the hat made eye contact for me three or four times while walking around the store and continued to just ignore me helping other people. I waited over 15 minutes before I just left and as I left and walked by multiple employees they all ignored me as well I believe the owner ignored me too. Again good fish and plants super mid customer service.
Experiencia fantástica: If your in the hobby you have to check them out Staff is knowledgeable and a pleasure doing business with
Experiencia fantástica: One of the oldest and best Local fish stores in the South Bay. The tanks are clean, the staff is knowledgeable, and the selection is good to great. It is probably the most expensive store, but I find that the quality makes it worth the trip. There are numerous inspiration/display tanks that are worth the visit just to see. If you like planted tanks, hard scape only cichlid tanks, or Marine, this store has all of it.
Experiencia positiva: This my second favorite fish store in silicon valley for their rare selection on community/nano freshwater fish. The prices are expensive
Experiencia fantástica: Great service and one of the best selections of freshwater and saltwater fish! If you're looking for unique, exotic plecos, this place has them.
Experiencia positiva: Good stuff but everything is pretty expensive. They have good saltwater and freshwater stock. Nice and clean store.
Experiencia positiva: Really good selection of livestock and dry goods, not a 5 star because of the prices. There is definitely a higher markup on items.
Experiencia fantástica: Incredible selection of maricultured coral frags, quality equipment and knowledgeable staff. Tanks impeccably maintained and animals all looked healthy.
Experiencia fantástica: Love this place! They have so many cool fish and other aquatic invertebrate!
Experiencia fantástica: Our first time buying a tank and fish. Spensa was so helpful during the process. She was patient with all of our questions and helped us a lot. Thank you!
Experiencia fantástica: Fantastic experience here! The staff is very friendly and helpful to newcomers of fishkeeping. Walked away with some new tetra friends
Experiencia fantástica: Very helpful staff, great selection of fish, and everything you need for an aquarium.
Experiencia negativa: This store are really unfair they sale to you all sick stuff . They sale to us a really sick fish with parasites fishes the all dead after 2 weeks with Brooklynela sicknes . They all dead together.
Experiencia positiva: Would have been great, but the fish are way too expensive for them to not be guaranteed. Corals are great though!
Experiencia fantástica: My favorite place for both fish and supplies ! Great selection for both fresh and saltwater setups. Fish and shrimp all look healthy, staff members care about them and not just getting sales. Everyone we've met here has been very friendly, helpful, and informative. Definitely my go to store for aquarium supplies.
Experiencia fantástica: Wish we lived closer, this would be our go to for fish and supplies. Loved this place!!
Experiencia fantástica: I had such a good experience with a nice young man named Steven. He helped me find all the fish and coral I needed.
Experiencia positiva: A little overpriced, i always see ich on their fish so you'll want to quarantine your fish for a month or so before putting them in your dt. nice place and helpful staff but yeah, a little overpriced.
Experiencia fantástica: Great fish store. All the tanks looked well maintained and vibrant. Staff was knowledgeable about their stock. We bought 6 fish and all acclimated to our tank and are doing very well. Only odd thing is that the front door was locked (with no sign), we had to go on/out thru the loading dock/garage. That didn't feel particularly welcoming but it was minor.
Experiencia fantástica: Absolutely the best aquarium store for the enthusiastically minded in all of the South Bay. Very helpful staff, tons of knowledge, and they don’t hesitate to share it with you. The salt water reef offerings is second to none in the area. They have coral options from $19 all the way to the “How Bad do You Want It Tank”, which is the top shelf corals. Many amazing fish as well, and the definitely don’t leave the fresh water hanging out to dry. Just go, you will not be disappointed. No they don’t have a phone number, but it’s really better to just go get the in person experience. You won’t regret it.
Experiencia fantástica: Great aquatics store. The staff are really friendly and knowledgeable. They have both freshwater and saltwater fish and accessories. They typically have a good plant selection, if you come close to a shipment. Their fish are healthy and well-cared for. I have gotten both my betta fish here. Last year, they were keeping multiple betta in the same tank, but I haven't seen that recently. They have a great selection of betta, including dragonscale, koi, and alien. Their betta are a bit more expensive than other aquatic stores, however, Neptune has a better selection and more variety.
Experiencia positiva: Great selection of coral and supplies but the saltwater fish person working when I visited seemed rushed and not very open to helping a n00b to saltwater. I don't think I'll go back unless I really have to. Update: I went back and service was way better. Really hard to beat their coral selection and prices so bumping up the star rating. I still find the staff to be so so in terms of willingness to educate but if you need good selection and good pieces this is the place.
Experiencia fantástica: Visited Neptune aquatics while visiting my fish-obsessed siblings in San Jose. I was very impressed by the beautiful tank displays and variety of rare plants! The staff were very professional and knowledgeable and helped them decide on gourami for their freshwater tanks
Experiencia fantástica: I've purchased 2 UNS stands, 1 UNS tank and many plants, pea puffers, and snails from Neptune. The other UNS tank I bought was used, but he bought it at Neptune also. Lots of variety here and the employees are friendly. I highly recommend Neptune. Cerissa also answers her emails in a timely fashion.
Experiencia positiva: I went to Petco to get some recommendation on pond pump and they asked me to visit this place instead. I took time to go this place and found beautiful aquariums and a variety of fish. I was told that they will sell only indoor aquarium and fish. I also wanted to buy Koi fish but they told me they will not sell that too. So folks who want to buy an indoor aquarium and fishes must visit this place.
Experiencia fantástica: Great place for your aquarium needs salt and fresh water.. they sell just about anything you need.. very organized.. very clean.. display tanks are very well maintained/clean. Alot or coral and fish to choose from. Equipment and tanks and much more.
Experiencia fantástica: Excellent service. I needed a tunze chaeto reactor and they got me one asap and communication was on point. Great selection of corals and fish.
Experiencia fantástica: Great store that has lots of supplies, livestock, and plants. Selections range from common items and brands to high end systems and livestock. Good variety to choose from and prices are comparable. Will definitely revisit and continue purchasing.
Experiencia positiva: Lots of salt water fish and coral to choose from. Customer service is usually okay, depending on who's working. The employees are very knowledgeable.
Experiencia negativa: Visited Neptune a couple of weeks back and was shocked at how staff handled the fish. Although I understand there was an emergency & staff had to leave and finish the transactions quickly. There was no care by staff when fishing guppies out of the tank and into the plastic container before placing them in the bag. I had bough 2 guppies, which were swimming perfectly fine in the store tanks. The beautiful orange guppy I bought died a few days after acclimating it to my tank and the other beautiful yellow guppy just passed from symptoms that lead me to believe it sustained injury when it was transferred from the tank to the plastic container before being placed in the bag. Employees handle the fish with their hands and have very little care with the pets their customers bring home. I hope management emphasizes to their employees better care and attention to the fish they sell to their customers. Safe to say that I wont be coming back. TLDR: Staff is very rough with fish. Both fish of the fish bought at store died. One rather quickly and another from faulty air bladder. Staff handle fish with their hands when they cant catch them with the net. Won't be coming back.
Experiencia fantástica: This is the most insane fish store I've ever seen! There is a massive selection of pretty much every fish keeping related thing possible.
Experiencia fantástica: One of the best aquarium stores in the Bay Area. Great corals and fish. Very knowledgeable staff. Our go to store fore our salt water aquarium.
Experiencia fantástica: This is the best aquarium store I've seen so far. Bought an amazing piece of drift wood for just a $45.
Experiencia fantástica: Super helpful staff and a huge selection of anything you need for a fresh or saltwater aquarium. No need to go anywhere else!
Experiencia fantástica: Best aquarium store that I've been to as far as freshwater plants and equipment, including tanks, stands, hardware, rocks and wood, CO2 setups and refills/exchanges. Lot's of nano fish too. They seem to have a lot of saltwater plants too, but I know nothing of saltwater, though they have a huge beautiful saltwater plant/creature display (whatever they are, do plants move around?) right in the middle. You can't call them but that is how their service is so good cause they're never on the phone. You can check stock online or email them. Even when it's busy, you won't have to wait long. Most of the time someone assists you as you walk in!
Experiencia fantástica: If you are into the reef or salt water aquarium hobby Neptune is worth a stop. Their staff is knowledgeable. They sell quality products at reasonable prices.
Experiencia negativa: I went there and had to get emergency parts on my overflow. The owner guy was right there and had his new hire tell me to pick out parts. Please just help me. I had the broken parts in my hand. The dude had no idea what he was doing. They didn't have the exact same part. Get someone that knows! Please! Then another guy comes. They complained more about me dripping water from a bulkhead I took out then actually helping me. I then asked for more help because it did not look right. I got the parts because I though it was my only hope. Wrong parts. I went to a place off of the bridge and he took "1" second and was like.... "Do you a new kit or can I piece you together the parts for you.? Ya you need to reduce down from that size to a smaller size and I got you." I had to mention this because this this is how you do customer service. I may have spent over a grand on a new tank a few years ago off of Neptune, but I will never go back there.
Experiencia positiva: Professional and knowledgeable employees. If the sales person isn't sure about his/her advice, he/she will consult. Good pricing and lots of fish, coral, etc
Experiencia fantástica: Absolutely gorgeous display tanks. Good range of corals which seem to be in good health, many are colonies in the higher price range but they also have a lot in the $10 rack. Fish selection is ok but not amazing. Invert selection varies but usually nothing too special. Staff is helpful. I'm irritated that they don't have a phone line because I would like to check if they have an item in stock before I drive there.
Experiencia fantástica: Got a sick piece of driftwood and some supplies. They have super well stocked variety and volume of driftwood of all types and sizes (4+ feet, Malaysian) and your hearts content of reef supplies. They even gave me an insulated travel box for frozen fish for free!
Experiencia fantástica: Top aquarium store, one of the best in the Bay Area. Display room is eye candy, jaw will drop. Great selection of salt & freshwater fish, plus healthy corals. Very friendly service. I don't mind having to drive 150 miles round trip.
Experiencia positiva: Beautiful store, but outlandish prices. Some interesting uncommon freshwater fish great for small planted tanks, good selection of freshwater shrimp & inverts. Reef selection is great.
Experiencia fantástica: Super helpful and attentive staff. Large selection of items and reasonable prices. A must visit if you are in the area.
Experiencia fantástica: Beautiful store and nice people. Will answer all questions and will get you what you really need. Know that aquarium as a hobby is not cheap, but definitely worth it.
Experiencia fantástica: If you are into planted tanks or aquariums(salt or fresh), this is the store to get your stuff because they know their stuff. My wife and I know we can come to them with problems and they help fond solutions.
Experiencia fantástica: Very friendly stuff!! Always helpful and knowledgeable. Big variation of frozen fish food. Only one place for me, where I can buy healthy fish. Highly recommend
Experiencia fantástica: Been coming here for years. Staff treats you well regardless your level of experience. Many times my kids had their questions answered patiently.
Experiencia fantástica: Love this aquarium, by far the best that I have been to. All healthy fish and plants, great customer service as well highly recommend
Experiencia fantástica: Excellent service and amazing variety. This place is a hidden gem. Definitely going back for more fish as soon as I can!
Experiencia fantástica: Best fish store in a 60 mile radius at least, amazing selection of both fish and coral, Robert the owner is a fantastic person and spent a lot of time talking to us. Can’t recommend this place enough!
Experiencia fantástica: Excellent place, very nice, clean and the people are very friendly. They have the best selection of fish, corals, plants, etc.
Experiencia fantástica: Awesome place! This is THE place to go for fish. Wish they had more of these! This store is certainly a gem
Experiencia positiva: Great customer service! You are always greated for help. Goods in abundance and high selection of reef tank animals.
Experiencia fantástica: Awesome hidden spot. The staff were incredibly helpful, and showed me all of my outings before I purchased. The place looks amazing inside, and all of their custom cabinets are solid looking. It is a bit of a scavenger hunt for parking, but once you find a spot and get inside, you should find everything you need for salt water or freshwater tanks.
Experiencia fantástica: This place is a fish hobbyist destination. They have beautiful fish and reef supplies for many price points The staff is wonderful and very knowledgeable. I love that they have a full staff. Tanks like that don't care for themselves. Wonderful place to buy coral, fish, and tank items. Gold standard for the hobby.
Experiencia fantástica: Never heard about this place until today - highly recommend! Quality fish that are well taken care of and reasonable prices for what you get! Never heading to Petco or PetSmart again !
Experiencia fantástica: Talk to the owner probably one of the most influential people and the aquarium business with a vast knowledge of coral reefs and the do's and don'ts for the Aquarius. I highly recommend of a man that's 30 years as a hobbyist recognize talent and he's got it
Experiencia fantástica: I love coming here for all my aquatic needs. Staff is always friendly and informative about products and fish!
Experiencia fantástica: Huge selection of salt water and fresh water live stock and plants. This store is pricey but definitely worth the trip. I am came in around the beginning of the month and they recently restocked. You can check out their Instagram or website for updates on new shipments. I was really impressed by their freshwater plant selection. All the stem plants were long and healthy. Definitely worth the $5 per bunch that they were asking for. They were lacking in the canister intake/ outtake pipes but I can't blame them, this is mostly a saltwater fish store not an ADA planted tank store. The staff were nice and always available to help and answer questions. I bought the wrong type of magnet cleaner and went back the next day to get the right one. The staff let me exchange them with no extra cost. Had a really great experience there and would definitely go again.
Experiencia fantástica: Neptune is amazing and they take Covid-19 very seriously, more details at the end of my review. Other reviews have said that this store has everything, and yes this store has a lot, they even have some ADA products. I was looking for aquascaping tools and root tabs among other things, they had 3 brands of tabs for me to choose from, most stores don’t even have them, and the stores that do have them are having trouble keeping them in stock these past 6 months. Selection of bloodworms is the same you usually have one if any, Neptune had a few brands for me to choose from in their freezer, as well as a lot of other wonderful foods. Regarding dried foods there was a huge selection that I could only dream of, so the quality of food we can now feed my godson’s fish is great. Not everything is on their website; many items are only in their store. We purchased a yellow Dwarf Gourami and 3 Neon Tetras for his tank as well. They have been in their quarantine tank since coming home on 3/26 and are doing great, no signs of illness or anything. Now regarding Covid-19 all employees were wearing masks correctly, there are signs on the floor spaced 6’ apart so people know where to stand in line, only 2 people and 1 employee is allowed in the freshwater fish aisle at a time and when that limit is met they have a cable to close it off. There is also a sign at the front of the store that is a temperature check station for employees. When we were there all customers with the exception of a baby (who shouldn’t be wearing one) were wearing masks, and everyone was keeping their distance from each other. The employees were also giving you plenty of room. They were taking it very seriously; it was all communicated effortlessly and professionally. It was more well done that I have seen in many large chain stores. Neptune obviously values its customers and employees and it shows.
Experiencia fantástica: First thing you'll notice walking in is that they are taking every COVID precaution, which is great to see. This shop has the look and feel of the aquarium shops my father took me to as a kid. They have a great array of sundry and hardscape. Variety of fish is very good and they have minimal sick/dead in their tanks. They favor saltwater. Prices a bit on the higher end, but OK. Staff are friendly.
Experiencia positiva: Clean store, wide coral and salt water fish selection (depending on latest shipment of course). Lots of eye candy here and just as important a friendly and professional staff. Live stock is bit on the pricier end but all in great condition. Overall great experience even if you're just browsing.
Experiencia negativa: Everyone be warned nothing wrong with store but I bought a chipped tank without inspecting and I went back they said contact manufacturing and I did manufacturing told me store was responsible. They do not have a phone number everything is over priced and staff has no knowledge of fishkeeping The only thing good about the store is the wide selection of tanks available BOTTEM LINE DO YOUR REASEARCH BEFORE COMING HERE
Experiencia fantástica: Very clean store , very knowledgeable staff to help you select the right fish or coral for your tank.
Experiencia negativa: Don't buy your fish here. One of the staff members who helped us said their tanks have been coming down with some stuff and they haven't completely figured out what it is. I should have taken that as a warning but didn't and purchased 3 Blue German Rams and 10 Cardinal Tetras. All of the fish we purchased came down with ick. As of today all 3 German Rams have died...
Experiencia negativa: I made the mistake of not dipping and cleaning ONE sps frag. I now have ulva growing EVERYWHERE in my tank. You ever had ulva in a tank? I'd rather have GHA and cyano
Experiencia negativa: The place looked great. Im from out of state and made a detour specifically to buy fish on my way home. I was in the store 15-20 minutes before anyone acknowledged i was there despite there being employees. After i did get the attention of a employee he did not know anything about the fish i was asking about and had to ask another employee who confirmed with another employee. I have no confidence in their fish or staff. I was looking for breeding pairs of apistogramma, rice fish, LF white clouds and endlers. I had full intention of purchasing these fish and i decided to instead walk out empty handed and order them from another place online.
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Otros Aquariums cercanos a Neptuno Acuáticos





