Acuario Fine Pebble

Experiencia fantástica: Efficient service and competitive pricing

Experiencia fantástica: great shop with plenty of salt water products and live stock

Experiencia fantástica: Highly recommend this business. Personally delivered an aquarium cabinet to home late in the evening as I wanted it urgently.

Experiencia fantástica: Ordered online was delivered to my door within 24 hours no hassle no fuss

Experiencia fantástica: Great customer service, prompt response time, good care taken during shipping so goods arrived safely. Would definitely recommend and buy from here again.

Experiencia fantástica: Great Experience for the online purchase I had. Highly recommended.

Experiencia fantástica: Was there to gather information to start my first tank. Guys there was really helpful and informative. Very well-maintained fish tanks as well !

Experiencia fantástica: Im new to the hobby and started by making a few visits to gather a shopping list and advice. After a few visits, I bought everything and over the course of 3 weeks had my tank cycled with a bunch of healthy and so far happy fish. Ive had a few hiccups along the way (all on me as im learning) and they were one short phone call away with advice. Ive spoken to pretty much all staff over various visits and they are so friendly and helpful. This is now my go to shop for my tank.

Experiencia fantástica: It was great item thank you very much

Experiencia fantástica: great shop and owners are very friendly good price and customer service.

Experiencia fantástica: Fine Pebble had fantastic customer service. Had bought a pair of goby's and one did not make the night (due to no ones fault). Called the shop at opening and provided a no hesitation credit for the goby. Will definitely come back to purchase live stock and products to support this excellent customer service.

Experiencia fantástica: Love Fine Pebble, the guys there are great. A tonne of experience and always sound advice. A great selection of corals and something for everyone.

Experiencia fantástica: The customer service is very good. Sebastian and Rick, they both are very knowledgeable and have very good customer service. Thank you so much for your help and support, also keeping our fishes and corals safe and healthy.

Experiencia negativa: 100% do not reccomend if you're interstate. Called on Monday 14th July to confirm stock, their website says fast shipping so I ordered but couldn't select any express shipping option, I texted and emailed but got no response, so on Wednesday I contacted them asking to cancel/refund. They reply saying the supplier?(They told me they had stock) has shipped it on the day I ordered, and will chase up a tracking number. Next day (Thursday) I chase them up and they provide me with a number from aramex that wasn't updated yet. I get notification on Friday saying it's dispatched... Which means they lied to me saying that it was sent on day of order. Aramex is one of the worst delivery companies there is. Wednesday week after I get notification saying it's coming. I'm home all day and get an email at 2pm saying they couldn't deliver?, I contact them the next day they said they couldn't find my address??! (I have never had this issue) and that it would take 2 days to process a redeliver!!!! I told them don't worry send it back I'll request a refund. During this time fine pebble ignore all my messages, I wait for the shipping to say it's been returned and contact fine pebble via email and they respond saying they need to wait for confirmation from supplier. Unfortunately my card I used for purchase got cancelled for suspected fraud from Canada. I called my bank to get a letter and sent it to fine pebble and they are still ghosting me. I will be taking this further to QCAT/ACCC. It's an absolute joke. I was lied to so they could keep the sale and now won't assist in closing this matter. They sound like a good store to shop in person but I do not reccomend ordering if you want anything shipped.

Experiencia fantástica: Great customer service. They have some nice corals that you don't see at other stores too often.

Experiencia fantástica: I recommend this seller. They are reliable and have good communications.

Experiencia fantástica: First time using Fine Pebble Aquariums. I fouud them to be a good supplier and I will be using them again when needed. I stumbled across the business and would recommend that they make themselves more visual on social media. Thank you for the Tunze Magnet.

Experiencia fantástica: Great service. Ordered online and they were quick to respond and advise any issues with the order so they could rectify it after consulting me via sms and email. For it sorted fast and my order sent quickly after it. Received my stuff earlier than expected as well. Will order again.

Experiencia fantástica: Love going to this aquarium they are full of knowledge and always ready to help.

Experiencia positiva: Had problem with delivery but they fix the problem not to bad very nice people

Experiencia fantástica: Very helpful service and advice on all things aquarium hobby related. Great stock as well.

Experiencia fantástica: The item was not there in the stock at that time, but they made sure to get it from the supplier and deliver it. Reliable service!

Experiencia fantástica: Super fast delivery ! Great range and great customer service

Experiencia fantástica: Noah was fantastic! Great efficient service! My purchase was well packaged and arrived quickly.

Experiencia fantástica: I wanted to share a review on Fine Pebble Aquarium. I recently landscaped my aquarium and ordered coral rocks from Fine Pebble. They have a good collection that suits any aquarium. Customer service was prompt, step by step update on the order and the order came well packaged. Overall product and experience was good, and will definitely use them again. TG

Experiencia fantástica: Had a great experience with my online order, highly recommend!

Experiencia fantástica: Excellent website and has a great range for all your aquarium needs. Customer Service is exceptional , great experience from purchase and after sale. Thankyou

Experiencia fantástica: Great products and very helpful both in the store and online. Would recommend

Experiencia fantástica: Amazing help and support!! These guys are incredible. I needed help with a new freshwater aquarium and they were so patient and helpful. Didn't push anything I didn't need and I left feeling so relieved that they were there if I needed any other help. I will not be going anywhere else. Their range of healthy fish is also incredible!

Experiencia negativa: Very slow to send out products and lack of response to emails

Experiencia fantástica: Quality products at reasonable prices , quick delivery

Experiencia fantástica: Ordered Evolution Aqua K1 Media 50L from Fine Pebble and it was delivered in a timely manner and at a low cost delivery charge considering how large and bulky this item is, so I am very happy to recommend purchasing from Fine Pebble via their website

Experiencia fantástica: Great service prompt postage thanks FinePebble

Experiencia fantástica: Great products & prices. Quick delivery & well packaged

Experiencia fantástica: Simple and easy to deal with online. Good communication.

Experiencia fantástica: Great range of Triton products. There were a couple of issues with my online order but a quick phone call sorted it all out with some great service.

Experiencia fantástica: Great product fast delivery

Experiencia fantástica: Always great service in store or on line , can’t fault the guys

Experiencia fantástica: Always a pleasure at Fine Pebble. I’ve been away from the hobby for a few years and only just got back recently. They always have a surprising good selection of all types of corals. I always do a few laps of the tanks and just when I don’t think there’s nothing I like, I always find a beauty. I managed to get a beautiful pink/ peach hammer this week.

Experiencia positiva: Ordered some ammonium chloride solution online. While they didn't have the product i had originally orderered, Fine Pebble were able to provide me with a suitable alternative.

Experiencia fantástica: Quick to dispatch and deliver. Great communication throughout.

Experiencia fantástica: Nice coral displays and variety, always full of stocks, great service and can do price match.

Experiencia fantástica: Best aquarium store in Sydney.Everyone there is SUPER PROFESSION and SUPER KIND.That help me a lot!!!!!!!!

Experiencia fantástica: Excellent customer service

Experiencia fantástica: These guys are excellent. Very happy with my product and delivery was quick.

Experiencia fantástica: Great customer service and great prices. The team managed my custom order and interstate shipping with ease.

Experiencia fantástica: Excellent customer service, honest and right advice given, I will definitely be shopping here again.

Experiencia fantástica: Ordered online, and items received on time. Very happy with the purchase

Experiencia fantástica: Exemplary service, would recommend

Experiencia positiva: Very helpful and good advice, thanks guys

Experiencia fantástica: Fine Pebble Aquarium has a huge range of products for fishkeeping, it’s a one-stop shop. The staff are helpful and my order arrived really promptly.

Experiencia fantástica: Great customer service!! An item I had ordered wasn't in stock, so the team personally called and offered a more than reasonable substitution. A very happy customer, I'll be back! Thank you team!!

Experiencia fantástica: I bought an aquarium light. Their communication was absolutely perfect. Product was exactly as described and worked perfectly. Thank you

Experiencia fantástica: Rocks were perfect for the terrarium I was building. Good quality and arrived in a timely fashion

Experiencia fantástica: Products were easy tinfind in the website. Order was promptly delivered Staff easily contacted vis MSG

Experiencia fantástica: Product was very well priced thank you. Only negative is they use delivery (haha) by Aramex. A hopeless company who never deliver to your door so you have to look around your and your neighbors house to find your parcel

Experiencia fantástica: Thanks to Sebastian/Rick and Staff great service competitive prices and speedy delivery. Highly recommend

Experiencia fantástica: Excellent range of saltwater and freshwater livestock and equipment, very knowledgeable staff always willing to spend time with you to provide honest and valuable advice. Highly recommend Sebastian and his team!

Experiencia fantástica: One of my favourite LFS. Very helpful and great services.

Experiencia fantástica: Ordered online a few times now and can’t fault their service and prices! Highly recommend

Experiencia fantástica: Not only were Fine Pebble Aquariums the only ones that had stock of what I was looking for, they also got it shipped to me quickly and nicely packaged. Thank you!

Experiencia fantástica: AMAZING STAFF AMAZING SERVICE. I feel like they are part of my family now. Help me deal with all kinds of product with great explanation and help deal with common saltwater tank problems with ease. Whether via phone or personally Seb and Rick will get you covered. Great sense of humour Rick the funny guy. Helped me get through this complicated saltwater tank. If it was not for this place couldn't swith to saltwater from freshwater. LOVE THIS PLACE.

Experiencia fantástica: Great quick service - will use again

Experiencia fantástica: Really good communication and quick delivery method. I am so happy with this staff’s service. Thanks

Experiencia fantástica: Friendly service and great prices.

Experiencia fantástica: I always have a fantastic experience shopping online for my Acquarium needs with Fine Pebble Acquarium. They are helpful, knowledgeable and their prices are always competitive. Very happy to recommend to anyone that needs anything for their fish tanks. Keep up the great work guys.

Experiencia fantástica: The best service ever great quality products love My new Cade tank Sebastian is a wonderful person he set up the whole thing in few hours love it I will always go back to them customer service is excellent

Experiencia fantástica: I highly recommend Fine Pebbles Aquarium, the team have helped me with my tank project from day one and it has turned out awesome. They are always willing to answer questions and help me improve my setup!

Experiencia fantástica: Well priced, no hassle shipping, will buy from again and again.

Experiencia fantástica: Great, friendly and knowledgeable staff. Setup my first big tank with them and keep on coming back for advices, fishes and plants.

Experiencia fantástica: Fantastic customer service and really competitive prices

Experiencia fantástica: Quick delivery great customer service. Definitely buying from them again

Experiencia fantástica: Great staff really helpful and knowledgeable. A very good variety of livestock at decent prices. I would recommend this shop for all fish keepers.

Experiencia fantástica: I don’t often leave a Google review but when I do it’s a special one. I am somewhat of accidentally unique customer to Fine Pebble Aquarium; I was shopping for used tanks on Facebook Marketplace and had arranged to look at a tank, but the seller was moving home and had asked a favor of Fine Pebble Aquarium to send it there to be sold from them, so he didn’t have to take it on his move. I arrived to look at the tank at Fine Pebble Aquarium, and not expecting much service, considering I was looking at a secondhand tank I was surprising shocked when Seb spent the better part of an hour talking to me about how I could set It up, what I could do for lights etc. etc. Long story short I arranged to buy it and come back with a Ute to pick it up. Now this is where my story gets truly amazing, when I returned, I shopped some more and bought some other things around the shop, then they helped me load up the cabinet and when we went to load the tank, we noticed it had somehow received a small five cent coin sized chip in the glass. I was truly devastated thinking I was going to miss out on this beautiful tank, but Seb shocked the absolute hell out of me and ordered me a brand-new tank and had it shipped to my house. Yes, you read right, a brand-new tank!!! And these retail for over five thousand dollars. This was not even Fine Pebble’s tank, but they went above, beyond, and then above and beyond 100000x more! Seb kept me up to date with everything along the way and was truly amazing. I had never heard of Fine Pebble Aquariums, but I will now be a lifelong customer, and I have to drive over an hour from the Central Coast down to them. I have NEVER received that level of customer service anywhere and have never had people care about you as a customer above just taking your money. I just got off the phone with them after what I thought was going to be a quick two minute phone call around lights, but it ended up being 15 minutes of ideas and suggestions and I almost fell off my chair with this yet again, at this point I should not be surprised as the team at Fine Pebble is the best in Australia hands down!!! I wish I could give a higher review than five star, as Fine Pebble deserves a ten star review

Experiencia fantástica: Such a great shop with an amazing team with so much knowledge and desire to really help you!

Experiencia fantástica: The shop is well-decorated, creating a comfortable and inviting atmosphere. The staff impressed me with their extensive knowledge and willingness to help, making sure I found exactly what I needed. Everything about the visit was excellent—highly recommend!

Experiencia fantástica: Absolutely wonderful place! Vibrant and healthy fish and plants of all kinds, affordable prices, and friendly and knowledgeable staff who are clearly very passionate about what they do. I don't live in Sydney, but when I come back I'll be eager to make a return visit.

Experiencia fantástica: First time customer, long time fish fanatic! What a legendary service model these guys have. I met Rick and his passion was evident! No push to sell, but to share knowledge and get to know me as a future customer. I made a few small purchases but will definitely be back!

Experiencia fantástica: Despite being well packed for the trip from Sydney to Melbourne, the trip in the postal service was a bit rough and my product arrived damaged. Sebastian was quick to help out and arranged an exchange. The replacement came with extra (over the top) protection and was in perfect condition. Thank you for the amazing experience.

Experiencia fantástica: Absolutely amazing place. If I could give more stars I absolutely would. I have come here multiple times from almost 2 hours away and it is so absolutely worth it. The fish and aquariums are so well kept, and their fish are so healthy compared to other aquariums in my area. Absolutely worth the trek lol. Next, I’d like to say the employees there are so lovely! This time Rick took care of me and I’ve never had someone so genuinely care about helping me pick a fish lol. (He is really funny too, so you’ll have a good time and not even realise time has gone by) I highly recommend coming here, you won’t regret it. High quality, healthy fish, for a great price. You even get some free laughs. 5/5 stars for sure :)

Experiencia fantástica: Very friendly and experienced staff. They have the best prices in Sydney.

Experiencia fantástica: Fabulous family owned and run business. Every staff member here is genuine, experienced, and helpful. These guys helped me set up my first tank and made sure I did it slowly over weeks and checked in every week with a water test before doing anything else. Very clear these guys care about customers and their fish, never a push to sell anything, I've walked out a few times with nothing at their advice to make sure I had happy healthy fish! Also a great selection of fish, coral, tanks and general supplies and cheap prices! Wouldn't go anywhere else.

Experiencia fantástica: If you want genuine advice I would highly recommend this place. Rick took his time to take us through different options and setups and explained how to effectively and efficiently get everything started. I can tell they don’t just want to sell you something without outlining the work that is actually involved and for you to get the best out of it. Thank you so much Rick!

Experiencia fantástica: Friendly staff all family members.. smiling, courteous and very helpful

Experiencia fantástica: Amazing service and always keen to provide actual advice rather than just trying to sell you stuff. These guys really aren’t afraid to say “your tank isn’t ready come back next week”

Experiencia positiva: Helpful Staff. Good prices. Good range.

Experiencia fantástica: This is my style of LFS. Packed to the brim with coral and the staff are always friendly and helpful. They even managed to create a work around for me when they were out of stock. I travel 40 minutes with tolls to get there and will continue to do so.

Experiencia fantástica: Talkative people with a genuine effort to help, every single visit. Thank you guys.

Experiencia fantástica: Great experienced staff. Friendly service. Best condition and quality of stock.

Experiencia fantástica: Best Aquarium shop in Sydney hands down. The unique fish and shrimp are insane! Been to 5+ aquariums around Sydney and this one takes the cake. Amazing team you have.

Experiencia fantástica: I haven't met more helpful and patient staff ever. The tanks are also amazing specially all the coral ones.

Experiencia fantástica: The young lady was very helpful. She recommended me a fertiliser for my plants. I have used for about half year and I can see significant improvement regarding my plant growth.

Experiencia fantástica: Very honest and helpful advice, they’re not focused on pushing sales & instead want to help you

Experiencia fantástica: Erick was amazing at explaining everything

Experiencia fantástica: Really helpful advice. Not pushy to sell you things but interested in your needs and set up being successful.

Experiencia fantástica: The young staff is very friendly, every time I come here,he gives me a lot of useful recommendations. Very appreciated.

Experiencia fantástica: Large selection of fresh/saltwater fish, shrimp, coral, aquatic plants etc. The staff are friendly and knowledgeable.

Experiencia fantástica: Very friendly and knowledgeable staff. Great selection of corals, fish both for saltwater and freshwater.

Experiencia fantástica: Go to aquriam in Sydney. The staff are all so friendly and welcoming. The layout of the store is big with lots of different options in stock, tanks, and fish. They keep all tanks to a high standard and never seen any sick fish, which I have seen in quite a few other stores. Hands down the best in the area.

Experiencia fantástica: One of the best small Aquariums in Sydney. Great range, healthy fish and helpful staff