The Ilfracombe Aquarium

Fantastic experience: Great Aquarium, was pleasantly surprised at how much there was in the Aquarium very informative and interesting, with great staff. Jasmine was enthusiastic,helpful and gave us a great intro, Dan was knowledgeable, helpful and informative. Always worth a visit and value for money.

Fantastic experience: this aquarium was epic! as an autistic girl who hates crowded places this was so calm and relaxing, it was a great day out for me, my little sister and mum. it wasn’t too busy, but was a beautiful little self owned aquarium. the sea animals was well looked after, and was so cool too see. the wait to get it in was nothing and it was a fun walk round we took around 45-1 hour to go round (doing the quiz) and it was in a really pretty little area, thankyou again☺️ ps the octopus and rays was really cool!

Negative experience: This was the worst experience my family ever had, after paying a substantial amount of money for the experience we was completely shocked of how small the aquarium was and literally took 5 minutes to view everything, we was very disappointed and feel the cost of entrance is far too much for what is on offer

Fantastic experience: Great aquarium and well worth a visit if you're visiting Ilfracombe. It's quite small compared to other aquariums so it doesn't take very long to get round it. But theres plenty to see. The exhibit takes you from the source of the river, through freshwater, into the sea so it's all local fish, which makes it all the more interesting. There are nice activities ans trails for the kids, too.

Positive experience: Small but priced accordingly, enough to see for around an hour. Really helpful/friendly staff

Fantastic experience: 1.30-2.30 fun and floats. Lots of floats out.

Fantastic experience: A great local aquarium, loved the rays and the octopus

Fantastic experience: Small but great little aquarium! The kids really enjoyed visiting this. They have a great variety of different sea creatures. Would recommend!

Negative experience: Dismal. Can't do 2 takeaway teas within 5 minutes. Loads of teenagers running around clueless and and ego maniac rude boss. Teenagers are polite. Two customers were told more than 20 minutes wait for a pasty and a drink. Pasties were already baked just needed serving up. The place was no more than two thirds full. Takeaway customers are told to wait outside. Worst cafe experience ever in my 50 years alive.

Fantastic experience: This is very well run with very friendly, helpful, knowledgeable and passionate staff, we were grateful for them sharing their knowledge and passion with us. Very enjoyable and interesting!

Positive experience: We visited here and it was a lovely little aquarium. The young lady who went on the dolphin course recently was an absolute asset to this aquarium, she was so lovely, really knowledgeable about everything marine related it seems and super lovely to our son. They had a little quiz for the children as they walked around.

Fantastic experience: A wonderful and enchanting place to visit with extremely friendly and very knowledgeable staff. So much interesting information especially if you take time to read about it as you move around. Such a welcome and pleasant change to be amongst staff who are so passionate and caring about their work. They couldn't do more to help. The place is a credit to them.

Fantastic experience: Visited a week ago with my family and found it to be a really lovely place with staff who are clearly dedicated and passionate about what they do. All of the fish/sea life can be found locally and there was lots of interesting information available. Loved Davey the octopus! The price is perhaps a bit higher than I would have expected for an aquarium that size (can walk round in about 20 minutes) however given they must rely on tourist season, employ local staff and clearly look after the aquarium really well I think on balance it's reasonable. Also kudos to the staff member who politely stood her ground on the no hot drinks in the aquarium section with a rude member of the public!

Fantastic experience: Our 2, going on 3 year old loved the place. Superbly friendly staff who were very welcoming and informative. A great way to spend some time out of the rain... Or sun.

Fantastic experience: We recieved a very warm welcome from the staff on our visit to the aquarium. It was very well organised and informative for both adults and children. The staff were very knowledgeable and went out of their way to engage with all of us. I can thoroughly recommend the aquarium, I would definitely visit again.

Fantastic experience: Went yesterday with my brother and had a great time. Big shout out to your staff member Dan who we got chatting to, he was so passionate, full of wonderful knowledge and so friendly. Had brilliant chats with him about sharks and anemonea. You can tell he loves his job and we saw him engaging with lots of families and kids. Thank you Dan

Positive experience: Love to give this 5 stars as it is very informative and very pro conservation,however for the size of it, we found the price to be a bit higher than we'd expect. (Takes half hour or so to walk through it). All the staff were very friendly.

Positive experience: Small aquarium, easy to get to & about £8 an adult to enter. Only took us 20 minutes so a tad pricey for the length of time it takes but informative.

Fantastic experience: Lovely aquarium displaying local marine life. Very friendly and informative staff. We enjoy coming here every year we visit North Devon.

Fantastic experience: I visited this aquarium last week with some family and we loved it. Staff was passionate about their work with the local species and conserving them and their environments. The entire experience was educational and inspiring to me. Lovely gift shop and we enjoyed the food from the shop too. I would gladly go again, definitely recommend it!

Fantastic experience: It packs such a punch despite its small location, absolutely loved every second. Plus its nice to have so much focus on the local marine ecosystem

Fantastic experience: My brother took us to Ilfracombe Aquarium on Tuesday, it was just perfect! All the fish were local species! The guide was very friendly, helpful and informative! The staff were all lovely! So approachable, polite and helpful! The tanks were all nicely set up for the fish All the fish and crustaceans looked so healthy and content as they were! All the information on the fish was very educational & I really do adore that they're all found locally Also, THEY HAVE SHARKS!!!! I absolutely adore sharks, they also have a squid, an octopus, rays, CRABS AND LOBSTERS!!!! Everything was just so beautiful, I could've stared at them all day & the location was so gorgeous! We drove about 1hr & a half to get there and it was SO worth it! I definitely recommend paying a visit! & I will 100% be going again some day! (p.s. the gift shop is so so lovely, the pottery is absolutely stunning, I wanted one of everything, there's plenty of toys & things that kids will love & oh my god the food we had at the café was gorgeous! I also got a seagull dog toy for my sister's dog & he adores it =) + i got a shark pencil which is awesome, a beautiful bracelet & a gorgeous starfish dish!) I took SO many photos, I want to draw them all, they are all STUNNING! I didn't want to say goodbye! The rays kept waving at us so cute! Thank you Ilfracombe Aquarium, for having us! =)

Fantastic experience: Had a great time here recently, it's filled with a whole host of local aquatic life (both saltwater and freshwater) and has very friendly, informative staff. I would highly recommend it if you are interested in learning more about the aquatic creatures we share these islands with. PS One of the Nursehounds got stuck whilst we were there, I hope she managed to get back out.

Fantastic experience: A terrific small, independent aquarium, perfect for families on a rainy day. Really liked the flow(!) of water creatures exhibited, starting with Exmoor, then rivers, then the harbour and finishing with Lundy island. Lots to see and read, supported by two brilliant guides on hand to explain more and bring things even more to life.

Fantastic experience: This is a 5 star because it’s an independent aquarium FULL of fish, which are well displayed and extremely well described. Hugely informative and fun.

Fantastic experience: Lovely place quite small but a lot crammed in very friendly and helpful staff

Fantastic experience: Lovely aquarium, it's set out in a really interesting way with a wide range of habitats and species. We went later in the afternoon and were lucky enough to see some of the the fish being fed and got to ask the people who worked there lots of questions.

Fantastic experience: It was smaller than expected but was worth the visit. It is very enjoyable for children and has fair prices as we visited as a group of 11

Fantastic experience: Amazing. Staff could not be more helpful. So informative and kept my students engaged for 2 hours despite the aquariums size.

Positive experience: On the small side but a beautiful harbour aquarium showcasing the amazing sea life in and around Ilfracombe. We love coming here when we're visiting North Devon.

Positive experience: An aquarium with great spirit and visible proximity to most sea life within the area. Extraordinary to see (skate? ) or similar flatfish cruising as though in flight over one another. Very odd when seen from below. Somewhat humanoid features. Helpful engaging team full of information. Personally some anxiety re tank sizes for large fish?

Fantastic experience: Lovely little aquarium. Staff were excellent with their information. I didn't catch his name but a member of staff with long hair showed my son how they feed the fish, and what food they use. He answered our questions, nothing was too much trouble. Looking forward to returning

Negative experience: Good grief - it took less then 5 minutes to walk around. £16.00 down the pan, better off going to a garden centre for free to see the fish.

Positive experience: We visited Ilfracombe Aquarium on a Sunday afternoon during the Christmas break. Parking was easy and reasonably priced, though I imagine it could be more challenging in the summer. There are no toilets inside the aquarium, but public restrooms are located right next door. Unfortunately, they weren’t very clean. The aquarium itself is quite small, and I felt the entry price was a bit high for the size. We walked through in about 15 minutes, even after encouraging my daughter to take a second look at the informative signs. That said, a friendly staff member added to the experience by feeding some of the fish for visitors to watch, which my daughter really enjoyed. The exhibits mainly feature local marine life, such as crabs and fish found in the nearby harbour. It’s a nice educational experience but not a place for a long visit. Also, it’s not dog-friendly. To help extend the visit for children, I recommend trying the trail they provide. It adds a bit more engagement and makes the experience last longer. Overall, it was an enjoyable but brief visit. It's worth considering if you’re in the area, but be mindful of the size and entry fee.

Positive experience: Lots of interesting creatures, great and very knowledgeable team, shame it’s not bigger

Fantastic experience: Wonderful aquarium, well curated as you follow the journey and explore habitats from source to sea! The cafe was lovely too, nice to sit in the sun and people watch. Children thoroughly enjoyed it!

Fantastic experience: very lovely staff happy to answer questions in depth, you can tell they have a passion and care for the creatures.

Fantastic experience: Great value for money, 10/10 great visit, staff are so knowledgable and passionate definitely worth a visit.

Fantastic experience: Great little aquarium showcasing the local ecosystems. Staff very friendly and super knowledgeable. A great find for a rainy day. Thank you

Fantastic experience: This is a brilliant aquarium. It isn’t huge but the focus on local fish and waterways is really nice. The tanks are a good height and they provide little stools for littlies. I’d definitely recommend. A member of staff fed some fish in a tank and spoke about all the species in there. Really lovely visit!

Fantastic experience: Wow 25th September 2024 where do I start it may be tiny but it packs a bunch x it is truly amazing x staff so friendly x take your time and read as much information as you can and appreciate the fish and creatures I was there an 1 hour it was fabulous the viewing platform so clever x ill be back., so much to take in x the shop and the food x best coffee and pastie x excellent value well.done to the team x what an incredible place to see and see such beautiful creatures x cheers nicki t on my holiday xx

Fantastic experience: Lovely aquarium with knowledgable staff and great that they showcase local sea life .

Fantastic experience: Lawrence gave our group an enlightening tour of the Aquarium. It really is worth a visit to walk through our local river system from the moors to Lundy and see what variety of fish there is. Should appeal to all age groups.

Positive experience: Small aquarium but very well equisitiv, love the bay area ,

Fantastic experience: We stumbled across this aquarium wondering around Ilfracombe looking for somewhere to entertain our 6 year old. It was brilliant and she enjoyed it so much that we came back the next day for a second visit with her Grandparents! It is small but it's so clean and well cared for and the staff are knowledgeable and friendly. It's really interesting to see and learn about our local wildlife and she loved the quiz. Great value for money, would highly recommend.

Negative experience: I think it's important to state that the aquarium is based within about 3 x separate small rooms. You can be in and out in 5 mins. 10 mins if you read every information board. A bit disappointing but understand it's important for local awareness and education. Price feels too high

Fantastic experience: Enjoyable to visit. We were prepared for the fact that this place isn't huge, so we took our time. Stopped for an ice-cream and sat on the upper deck.

Fantastic experience: Took my toddler there today for the first time and will definitely be back. Even though it's small, we still spent a good while in there looking at everything, I loved how it was showing the local sealife. The staff were unbelievably nice, I've never had such good customer service. A lady with black hair on the front desk, she interacted with my daughter and got her excited and gave us all the information we would need to understand it better. The staff that were showing us the sealife were incredible, they really interacted with my toddler even when she was a bit shy at times. They let her and a few others touch a star fish which was the highlight of her day, and were talking to us all throughout the feeding time. I will definitely be back, honestly the staff there absolutely made the experience. The biggest shock to me was the gift shop bits weren't too expensive at all, that's very rare!

Positive experience: Spent about an hour here today in inclement weather. The aquarium is quite small, focussing on the British/local coastline but the staff are enthusiastic and knowledgeable and there's plenty of information to back up what will be found in rockpools etc. We all enjoyed it and it is reasonably priced.

Fantastic experience: Great aquarium showcasing the local wildlife found around north Devon. Very informative and engaging. Very friendly and helpful stuff. Defoe you worth a visit and ticket lasts all day so your a leave and return later if u fancy going to the shops or something.

Fantastic experience: Visited yesterday found it great really. The staff were super friendly and helpful. Was only small so 45-1 hour would be more then enough time to have a good look round

Fantastic experience: A very well laid out and interesting aquarium , lots of different aquatic life to be seen. Very friendly and informative staff members who welcome you asking them questions on the marine life. Was lucky to watch feeding time and the talk about feeding times there and in the wild.

Fantastic experience: A really great and well made aquarium. It's not big, but that just gives it more charm. Some rather intersting species that are not common in my home country Norway. Very friendly and helpful staff. We got to witness a staffmember feeding some baby rays!

Fantastic experience: Quite a small aquarium but obviously well loved by the staff. Staff were also very informative and helpful. Worth a look.

Fantastic experience: An excellent aquarium with a wide variety of marine life to see, but what really sets it apart from some of the other aquariums I've visited is the amazing staff. These lovely people made every bit of the experience an absolute delight, from welcoming us and selling us our tickets, telling us all about the beautiful creatures on display, right down to the attentive service in the gift shop. I would absolutely recommend dropping by, and cannot wait to visit again the next time I'm in the area.

Fantastic experience: A lovely independent aquarium with great educational information about the local environment, waterflies, and sea creatures in the area. They put things in context so you can immediately name the local animal you see outside right after the visit. A great way for children to learn and understand about the non-human life around them. It's a short visit, but I absolutely love the rays and sand soles nursery!

Positive experience: I echo what some of the other reviews say. It is tiny. I really took my time and even half went around a second time yet was still out of there in 40 mins. Perhaps a little expensive taking into account the size. It was alright and did kill a bit of time. Some decent species and course you are there and into sealife for sure check it out. I did not use the cafe there but that looked alright. The cashier was friendly at the aquarium.

Fantastic experience: We visited during school holidays and rainy day so the waiting is expected. Great little aquarium with lots to see, we caught the small shark feeding time which was good to see. The quiz sheets are good to keep the littlens even more enguaged. All the staff are friendly with lots of information. On exit, we ended the visit with a coffee under cover and my daughter had an armful of teddies.

Negative experience: Very disappointing, fish looked bored in small tanks just swimming a few feet before turning round. Whole tour took only minutes and certainly was not worth the entrance fee. Probably better to spend your money at the cafe instead.

Negative experience: Lovely staff but for what it is this isn't great value for money. The introduction speech was longer than the experience itself. I think the pricing model should be a donation. I couldn't even finish my KitKat I started when I entered before I got out to put it into context how short it was.

Negative experience: Friendly staff but I’m afraid to say this was the smallest place I’ve ever visited and we were in and out in 10 minutes and for two adults it was £15.90 so not great value for money

Fantastic experience: Nice little place. Only small, but lots of detail - so take your time going round. Good for children. Knowledgeable and friendly staff.

Fantastic experience: It was so interesting to learn about all the local marine life. Staff that we encountered were super friendly and clearly were passionate about the fish.

Fantastic experience: Fantastic little aquarium. The staff are friendly and helpful. I love visiting and have a yearly pass. Our favourite is the octopus.

Fantastic experience: Fantastic aquarium. Perfect for 30 minutes to an hour for a walk around with the kids. Little game for the kids to go hunting for. On website says no need to book in advance.

Fantastic experience: A fantastic aquarium focusing on local marine wildlife. It’s quite a small aquarium but the layout is fantastic, taking you on a journey of the local water environments and what creatures you’d expect to find there. My daughters (2yo + 4m) both really enjoyed it as we were given a step at the beginning which enabled my daughter to see the fish at a much better height (such a lovely touch!) Highly recommend ☺️

Positive experience: It's an amazing & interesting place but it's rather small for the money we paid. The sea creatures are very well looked after & everything is on 1 level.

Fantastic experience: I spent an afternoon in Ilfracombe Aquarium and it was just as brilliant as I remembered. Small but perfectly formed. It was fascinating to learn about the animals living just beyond the shore. Lawrence who works there was a font of information and only too happy to point out things I’d have never spied including ray babies! I thoroughly recommend. Incidentally I went without my kids and still had a ball!

Fantastic experience: We visited yesterday with our 3 year old and this was a really lovely end to our morning in Ilfracombe.. Perfect size for our daughter to be stay engaged and enjoy it as she can become distracted very easily. Very quiet weekday so didn't feel rushed and the staff were really lovely.. Lots of talks about the species of fish

Fantastic experience: Lovey independent aquarium, where you walked through a story of Devon's fish and marine life. Lovey to visit with plenty of happy fish and friendly staff.

Positive experience: We visited today as it’s raining - it is a small aquarium but worth a visit if you have the time. The staff were very friendly and helpful as our children were doing the provided quizzes. These were tailored in difficulty to their age groups (7 and 11) which I thought was a nice touch.

Positive experience: All staff we encountered today were fantastic 10/10 for them. Found the exhibits interesting, it is small but a nice little addition to the ilfracombe harbour.

Fantastic experience: Good experience for the kids. It's not the biggest although I'd still a good day out

Fantastic experience: What a little gem of a place! We did what all wet-weather holiday makers with small children did and headed to the aquarium in the August deluge… and we were so delighted with what we found. So much to look at and so we’ll explained. The introduction at the start, taking us through the trail from the source of the river down through the lakes, ponds, tributaries and ending up at the harbour. The knowledge and enthusiasm from the guides, especially Sam, made the visit so much more immersive and informative. The thought that has gone into to the quiz, as well as providing steps for the little ones to ensure they don’t miss out - just so well thought through. Thank you for a memorable morning!

Fantastic experience: Really liked it. So it is small, you could go through it all in about 10 minutes, but you can also read everything and watch all the fish and spend an hour there. Follows the journey of water from Exmoor down the rivers to the sea and all the various habitats and animals that like there. The big tank at the end being the sea, with some great fish and crabs. Staff are lovely and chatty, feeding the various fish on a fairly regular basis so you get to see them all in a natural habitat. Worth going to and spending some time there.

Fantastic experience: It's amazing how much knowledge and passion the guys here spoke with! And for it to be all local species of fish meant that we actually got to learn what was in the waters just a stones throw away. Excellent aquarium, will definitely be going back!

Negative experience: Absolutely shocking experience of harassment from a senior male member of staff. After requesting a refund due to a rude demand he confronted me and continued to harass me after I requested several times to leave me alone. He then came back when my friends had returned and started harassing all 3 of us further. Appalling behaviour from him. Shame as the other staff were marvelous.

Fantastic experience: Wonderful little aquarium with friendly and knowledgeable staff. There's also a gift shop and cafe to enjoy.

Fantastic experience: It's a very small aquarium but well worth the visit as you can tell that the staff are enthusiastic and welcoming which makes the experience more enjoyable.

Fantastic experience: This place is small, but kinda mighty! Take the time to speak to the passionate team, read the displays and gaze into the tanks - (the more you look, the more you’ll see) and you’ll find a couple of hours simply disappear. Highly recommended!

Positive experience: Free for under 3's. Free trail for children to find letters around the aquarium and you recieve a sticker at the end. It's not very big so don't expect to be there for long. Staff were friendly and the gentleman who gave a talk about the fish when he was feeding them was very informative. I don't think we would visit again if we had to pay full price for our daughter as it took us around an hour to go around. I would rather spend the money on going to a bigger place.

Positive experience: Cute little aquarium. Small, but filled with lots of fish, sharks and other creatures of the sea and water. Price is very reasonable. Takes around 30 minutes with a slow walk around. Small gift shop and cafe downstairs. Not very busy for a Saturday.

Fantastic experience: This place is a hit for my family and over the years we've visited several times. We just recently visited for the first time since covid and the aquarium is definitely bigger than before. This aquarium is all about the local freshwater and marine ecology from Exmoor moorland to the coast. There's lots of information on clear to read displays around the exhibits. The children aged 9 & 10 were able to lead themselves around the exhibits and learn kids by participating in the quiz for a sticker at the end... I think there's 3 age related quizzes for children aged EYFS - KS2. All of the staff in the centre are on hand to answer questions, and I was particularly impressed with how the young chap with the dark hair patiently listened to one of the children's questions and made sure his answer was at a level the child could understand. The setting is small and friendly, this is not the national sea life centre. Parking is nearby at the car park near the church at the end of the harbour, we went the week after May half term 2023 so it was well quiet. Toilets are the ones on the harbor. It's a large building next door. Hold your breath and learn to hover.

Fantastic experience: We loved the up Close and personal aspect of this small but so very interesting aquarium. We actually went through it and reversed back to catch some creatures we had missed . It’s great for young children as it’s small enough not to lose them but interesting enough to capture imagination. The chunks pasties in The cafe were best ever tasted!

Fantastic experience: Lovely walk round and the staff were absolutely amazing so friendly and are really involved with the tour ❤️

Negative experience: Staff were friendly and gave us some information prior to entering. We expected the aquarium to be much bigger and had seen everything in around 10 minutes. Due to the price of entry, we felt really disappointed.

Fantastic experience: I visited the Aquarium with my partner today. The staff were friendly and informative. We were given lots of opportunities to ask questions and find out more about the animals in the aquariums by a very lovely member of staff. He was extremely knowledgable and we left feeling like we not only had a lovely experience but learnt all about the wildlife too. It is set out in a lovely way and is a must see!

Fantastic experience: Agree is a small aquarium but definitely worth the admission price! Really great to see so many native species up close and staff were friendly and knowledgeable.

Positive experience: It's worth it to visit Ilfracombe aquarium especially if you are visiting Ilfracombe with kids. The special takeaway is a bag full of gems at just £3.5. Although this is a small scale aquarium, the friendly and dedicated staff, kids fun quiz sheets add up the level.

Fantastic experience: A sealife centre this is not, however, it is a very entertaining,educational and very interesting trip following the course of local freshwater streams to the sea visiting samples of the aquatic wildlife on the way. The staff are really friendly, knowledable and eager for you and the children to ask questions & interact. The aquarium site is only small but has good theme from start to finish. Nice Cafe on site with great service also.

Fantastic experience: Such a lovely little aquarium, amazing how much wildlife can be found around here. The staff are really attentive, always on hand to answer any questions and fed 2 of the tanks in front of my little girl so she could see all the animals. Well worth a visit

Positive experience: Small amount of fish and marine life/exhibits. Very compact and squashed. I've been to much better Aquariums. I'm tempted to say 7.50 is a reasonable price for an adult but we were done within 15-minutes.

Fantastic experience: Absolutely beautiful little aquarium lovely staff very thoughtful and knowledgeable. Highly recommended and support local.

Fantastic experience: It's interesting aquarium. I only would recommend lowering the price as you can walk through in 10 minutes. Not a bad experience but worth visiting the cafe at least.

Fantastic experience: I recently completed 2 weeks of work experience at the aquarium. Prior to doing the experience, I wasn’t sure what area of animal care I wanted to specialise in but, due to my 2 weeks experience here, I have decided that marine biology is definitely the area I would like to specialise in! This is due entirely to the fact that all the staff were very welcoming, knowledgeable and keen for me to get as much out of the experience as I wanted. The aquarium, although small, has a very wide variety of local marine life. I didn’t expect to learn as much as I did and my confidence has increased tremendously! I would thoroughly recommend this aquarium for work experience as I have benefited greatly from my time there and everyone’s support!

Fantastic experience: For a small aquarium, it was still interesting. The young man working there knew all the sea creatures, where they came from and other interesting things about them. My little one was very interested

Fantastic experience: I thought this aquarium is very expensive for its size, Its absolutely tiny, there's only about 10 tanks spread out in a couple of rooms but if you know that in advance obviously its your choice wether to pay it or not. Having said that, what there is, is very well done. Great location in the harbour, parking right outside, free toilets right outside the main doors. Lots of eateries next to it but it does have a lovely little cafe and tiny gift shop inside it. Staff are knowledgeable and friendly, there's quizs for the younger kids and an advanced one for older kids, every tank has informative boards next to it and staff ready to chat. Nice to see wildlife native to Devon and the local area.

Fantastic experience: What a great location for an aquarium! Amazing amount of information, lots of fish to look at in their tanks which are easy to view whatever height you may be. You can simply enjoy gazing at the fish up close or you can have enjoy a more in-depth experience by reading all the information - its perfect for whatever level /age you are at. As a paddleboarder in local rivers and estuaries, I found it very interesting to know how the types of sea life and habitat change from one point to another. Looking forward to coming back!

Fantastic experience: Just love this place it's so nice and well worth a visit, lots of sea life to see and the staff are just fantastic

Negative experience: I found the staff at the aquarium very rude. I came with my nephew who has fragile X syndrome and a therapy dog. We were refused entry because of the dog. We had no paperwork to prove the fact my nephew had fragile X syndrome. Young girls that haven’t correct manners or experience to deal with this situation.