River Moon Pet Shop
📍 Location and contact
đź“· Photos from River Moon Pet Shop
ℹ️ Information
An exclusive pet shop for your pets and its needs
Welcome to River Moon Pet Shop, your go-to destination in the United Arab Emirates for all your aquarium needs. Our shop offers a warm and friendly atmosphere where you can find a wide variety of aquarium fish and supplies.
- Knowledgeable Staff: Our team is committed to providing exceptional customer service, ready to share valuable advice on pet care, particularly in the aquarium and ornamental fish sections.
- Great Discounts: We are pleased to offer competitive prices and discounts, ensuring that you get the best value for your money.
- Well-Organized Sections: Our store is organized into sections for easy browsing, making it convenient for you to find what you need.
- High-Quality Products: We pride ourselves on offering healthy and vibrant aquatic life along with all necessary maintenance products.
- Positive Customer Experience: Many of our customers appreciate the quality of service and range of products available, making River Moon Pet Shop a recommended place to visit.
We are continually working to improve our offerings, so feel free to share your experience with us!
đź•’ Opening hours
- SUNDAY: 10H-23H
- MONDAY: 10H-23H
- TUESDAY: 10H-23H
- WEDNESDAY: 10H-23H
- THURSDAY: 10H-23H
- FRIDAY: 10H-23H
- SATURDAY: 10H-23H
🎟️ Buy your ticket
🗣️ River Moon Pet Shop: Reviews
Fantastic experience: Staff is friendly plus they give good discounts!!
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Fantastic experience: Very good pet shop. They wont just sell pets they advice us as well on how to take care of them. Especially on the aquarium and ornament fish section is very well organized.
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Negative experience: Most of there fish’s are sick or dead I bought fish’s from your store it gave my tank a virus. And when I visited the store most of the animals were sick.
With a long time we don’t have issues like this with our customers. Please describe your issue we will find a solution soon
Fantastic experience: I purchased fish couple of times from this shop. The price is reasonable and the staff are friendly, most especially Midhu who’s always assisting me. Highly recommendable!
Thanks for your valuable feedback. And we really happy to hear about your experience with us thanks
Negative experience: POOR HYGIENE the pets r so dirty nobody even bother to wash or brush them they look so neglected i felt so bad
Positive experience: Friendly staff. Lots of fishes. Good one
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Fantastic experience: Best shop to visit. They are informative
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Fantastic experience: I recently purchased a full aquarium set along with some fish, and I wanted to take a moment to share my positive experience. The product quality exceeded my expectations, and the entire process was seamless. I would also like to commend Althaf, the salesman who assisted me. He was exceptionally helpful, providing detailed guidance and answering all my questions with patience and professionalism. His expertise made the purchase not only easy but also enjoyable.
We are really happy to see your feedback with us. We are always be happy to serve you. Thanks for your feedback
Fantastic experience: Bought my beta fish today. Great shop. Midhin is very nice and helpful getiing me atuff for my fish.
Thanks for your valuable feedback. And we are always happy to serve our customers
Positive experience: Decent option for birds , fish and cats . One dog / puppy was available . Clean and well maintained pet shop with very friendly and knowledgeable staff .
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Fantastic experience: Purchased healthy, vibrant aquarium fishes and plants. The staff was knowledgeable and the prices fair. Highly recommend for quality livestock and excellent customer service
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Positive experience: Nice collection of pets. Guppy and some other small fishes available.
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Fantastic experience: Best petshop in shabiya area, good collection of fishes, cats, dogs and birds and their food and medicines
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Fantastic experience: Most varieties of aquarium fish are available here including some pets and other pet supplies!
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Fantastic experience: Wide variety of aquariums & accessories, fish, pets etc available. Bought 60x30x36 Tank and stand, which they had delivered as committed. Almost all breeds of ornamental fishes available here. I really value their customer service, The Team was so helpful specially Mr. Aslam, who helps me to clarify my doubts and support.
Thanks for your valuable comment. Our team will forward too serve our best
Positive experience: Its a perfect pet shop.
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Fantastic experience: Good pet shop in Mussafah, Shabia 10. Lots of variety fishes. Nice ambiance
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Fantastic experience: One of the best pets shops, friendly staff and great services. Highly recommended
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Fantastic experience: Friendly and all required things available
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Fantastic experience: Good place for buying pets and fishs in cheap price.
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Fantastic experience: Today i visit the shop.... It was nice experience... And woderfull Ambience... Lots of collection..
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Positive experience: decent place & friendly shopkeeper. a lot fish with good price
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Fantastic experience: Best place to shop for fishes and fishes food , ask them anything related to cleaning of aquarium and how to keep the fishes safe. They will explain it in detail..
Thank you for rating us highly appreciate it and looking forward for your next visit.
Fantastic experience: RMPS is a small store, but it has plenty of fish and aquarium supplies. The staff member or owner there was very helpful and knowledgeable. Parking can be tricky so pick a time of the day when everyone is elsewhere.
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Positive experience: Good shop for fish and pet supplies
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Negative experience: If there is an option to rate less than one star, I will do so because the workers in this place with their manager do not understand anything about customer service or respectfully with customers.
Fantastic experience: The good collection of fish and shrimps with budget price
thanks
Negative experience: I didn’t even go there but when i was scrolling on the picture cuz obv I wanted to see how the pets are treated and how there living habitat is but i am speechless when i say this so i have 8 bunnies/rabbits and i am an expert at rabbit breeding and how there diets are and like those thing so in that picture there was more than 5 bunnies living in 1 cages so the first mistake is that why in a cage? Especially the ones that are metal and the i bet the bunnies are feeling like they’re in jail from these metal bars to make it even worse if the dog under them isn’t trained he is going to eat them and if the dog is trained then its fine but some rabbits/bunnies get heart attacks that sometimes they d1e so this isn’t a hate comment i was just scared if something happened and i hope this owner of this shop realizes that trapping rabbits in metal cages are harmful but I appreciate ur hard work overall its not bad but not good
Negative experience: High prices They sell me 1kg soil by 25 aed i take it because i need it fast otherwise i will buy from abu dhabi city 3kg for 45 aed
Positive experience: Staff is not well educated and I went for live plants for my aquarium and they didn't have a proper stock.
Ops sorry to hear that .. no one can be perfect in anything .. we will be do try hard to clear the the misstates .about live plants we keep the most moving items . Whatever the orders we will get and deliver sure
Positive experience: Nice pet shop in shabia 10 , even the prices are less then other pet shop
Thanks
Negative experience: I hereby categorically declare that they knowingly cheated me. They sold to me a sick rabbit, it has severe parasitic diseases problem. After knowing that, I informed the shop owner two or three times. But they didn't give or accept any solution or advice. So I went back to the store and compared to the other bunnies in the store. By that time, the other rabbits were also suffering from the same disease. They cheat buyers and sell sick pets. That disease is contagious to humans and my whole family got sick from that problem. So, even if you have to spend a lot of money on the medicine of the rabbit, the disease is increasing day by day. Compared to other stores, the prices of their animals, food and other items are also high. l don't recommend deal with this shop anymore. ++++++++++ new reply ++++++++ We purchased one black and white 2 months old female rabbit, cage and food 23rd of July, 2022. (around 5.00pm - bill amount aed 130) At that time the rabbit has crusty ears and crusty feet and sore hocks too. (I can prove, I have photos and videos in my phone gallery that days.) This was our first experience with a pet rabbit, so we did not check the condition of the rabbits in your shop. We trusted your shop. Because we came here after searching on the internet. 3 days later we reported the issue over the phone (26th of July at 06:18 pm )and asked for some advice. The guy who answered the phone told us, "It's normal, sometimes it will be okay." So we believe him and waited. But it got worse day by day. After 3 weeks we went again to your store for buy rabbits food. At that time we saw 3 white rabbits suffering from the same disease. We showed your cashier the problems of the rabbits and asked him, He said, "Nothing can be done about this problem. These rabbits have the same problem. Your money is wasted and not available medicines." So we complained "Why did you knowingly sell to us sick pets?" and he was speechless. we already gave our pet medicine, but it didn't work. We reported today also. we cannot keep this sick pet anymore, because my family getting sick and full body itching problem with this issue. Doctor explained to us return back the pet. Even when we tried to inform today, one of your representative responded badly to us. We are very disappointed with your service.
Noted your comment and feel bad for what happened to you .. could you please mention when you purchased the rabbit and when you reported the sick in the shop ? And are you sure it was sick when you buy it ?
Reply for reply
Hello, As we know from our staff you purchased the rabbit on July and asking for the return for October . First I should tell some points for your information , any of the petshop will take back any live pets after 3 days or maximum one week . Second we will not sell any sick pets to anyone as we know the value of it . Third as you said if it was severe sick surely I can say it will not survive more than a month and you kept it around 3 months . Pets are getting sick if they don’t get proper care . Yes you called for the assistance after a week or two and we advised to give the medicine or consult a doctor if any problem consists and we are sure there was no illness while you get it . Again after 3 months you asking to return the pet is not a good way . Hope you understand the points . As far we did not get a complaint like this . Also if we getting any sick pets from our dealers we return back to them instead of selling that . Mostly we doing this as a hobby first , than the business and we believe we knows how to care our pets . Thanks
Fantastic experience: Soo many fishes, cats,kittens,puppies. Loved it
Thanks
Fantastic experience: Very friendly staffs and fare prices. This is not just a spot to buy pets, but they give us information that will help us pick the right pet for our home . If something that we suggest is not suitable for our environment, for example an aquarium, they will say that and suggest us with the right choice unlike most other pet shops where they just want to sell and finish the business.
Thanks
Fantastic experience: Nice shop and nice staff
Positive experience: Prices were too high…
Negative experience: Dogs are not treated well.. I don't know if they can manage any long.
Thanks for the comment .. please suggest us how to treat in a pet shop . Currently we are give them an outing all weekends including bath .. more suggestions awaiting
Positive experience: A complete pet shop with necessary items. I had been to here for my aquarium care products and fresh water fish and plants.
Positive experience: Not alot of varieties, however the owner seems to know pets well and the sunconur they have is very cute
Fantastic experience: Good place to go. Bought items here many times
Negative experience: worst pet shop ever...high priced...colored fishes.. bought 10 fishes two months back...i didn't know the price, later on when checked with some shops understood that this guy took almost the double price for each fish, also now the color of all the fishes gone..a real fake shop!.. dont go to them
Sorry for that . May be you are misguided . Waiting for your revisit for the better experience
Fantastic experience: Great. Been on fishkeeping for over half a decade in UAE. I have been to many aquarium shops all over UAE, including Ajman. Covered almost all shops in Abu Dhabi Region. Many, I will not go again due to poor standards of fish care. It really heart wrenching to see fihes in distress and died fishes decaying at the bottom of tanks. Some shops have higher standards and they are expensive too. This one, I visited recently, and very quickly become among my favourite ones as they are very knowledgeable and many new things I got to learn just by visiting. For example, they uses algea to color their driftwood. Customer Attendiveness and Knowledge of fish keeping is at the best. They know what they are doing. And what's best is, they don't cut a big chunk out of your wallet just because you love to do what you are doing. All the best to them and I would like to visit again. (NB: Nonetheless, I couldn't ignore the dead fishes floating during my visit. If they took care to remove them, the tanks will be much more pleasent to look into. As a fish lover, It is real pain to look at things that I fascinate, just to see them dead. Unfortunately, not many shops are following this, it seems.)
Thanks for the suggestions.will maintain the atmosphere more well
Fantastic experience: Nice place and good collections of fishes and pet animales and birds
Fantastic experience: Quality pets and pet products at best deals. Rest assured, you can get the best from nowhere else!
Positive experience: Went there to checkout the place as they are active in FB. The shop is divided into 2 sections, fish section and other animals (cat, bird, etc.) They have wide variety of fishes. The staff are very accommodating and patient in answering even the simplest questions. You can look for Mr. Ajmal if you happen to visit their shop. Prices are competitive and you can negotiate on some items.
Fantastic experience: Nice shop with an amazing collection and affordable price
Fantastic experience: Very good shop ......my daughter really Loved this place..... amazing pets and very cute dogs,cats,Fishes,birds and rabbits..... sugar gliders are very unique.....lot of items to buy.... overall very good shop❤️.
Negative experience: They are asking almost double amount in comparison to others
Fantastic experience: Very good experience... Friendly staff.. Good collections... Veriety fishes
Fantastic experience: One of the best in AUH
Fantastic experience: Nice shop with an amazing collection and affordable price and especially shop is neat and clean - employees are keeping good atmosphere.
Fantastic experience: Exclusive pet shop..We can avail fish, pets and accessories with very reasonable price.
Fantastic experience: Good Price Good Location the people ther so kind and her Great pet shop
Fantastic experience: An amaizing pet shop, which have very well knowledgeable saff, types of sepcialist for lives and pets, good behavior, affordable Price's. Well maintain in cleanliness
Fantastic experience: It's an amazing shop, wonderful collection of fishes & birds with an reasonable price.....I m loving it
Negative experience: Nice but they have to shower the pets and keep em clean
Positive experience: A nice place to shop for pets, affordable and have a variety of pets
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