Mundo del Acuario A1

Experiencia negativa: bought 10 aquatic plants for my fish tank from this shop. 3 weeks later my tank is infested with baby snails. & when I mean infested I’m talking 1000’s. I’m going to have to rebuild my tank which I am super not happy about hence the review.

Experiencia fantástica: A lot of fish to choose...

Experiencia fantástica: Good plants and fish here. Very healthy.

Experiencia fantástica: Excellent service and fish

Experiencia fantástica: Amazing well knowledgeable staff,great layout and options,value for money

Experiencia fantástica: Great customer service. The lady who served us really knew her stuff and was very helpful. Will definitely go back.

Experiencia fantástica: Fantastic variety of fish

Experiencia fantástica: Date and time of our visit: 15/3 1300 Wonderful staff! The staff was patient and helpful, he explained how to take care of our tank in detail and gave us lots of information and advices! Definitely will come back and also recommend to others!

Experiencia fantástica: Been coming to this store for a while now. Always a good spot. A special shout out warranted this time tho. To the store clerk I haven't met before, elderly gentleman. Brilliant knowledge and still clearly quite passionate about his fish keeping. Another great A1 Experience.

Experiencia fantástica: Great friendly and informative service Thank you for the experience

Experiencia fantástica: Love this Aquarium shop, sometimes we just drop in to see the fish, an amazing variety and always something new. Very happy to support a local business rather then the big chains. Team are helpful, friendly, knowledgeable and engaged. Have not lost a fish from this aquarium yet - lost plenty from the others! Stacks of products and very good prices.

Experiencia fantástica: Good friendly service very organised and everything is easy to find. Great supply of hard scape products and plants and there fish are great. If you need help with things Christian and all the staff at A1 will do there best to help U. They have a good range of saltwater fish and equipment and they have a great range of tanks to suit ur needs and great little tanks for kids to start out with. Christian owns and runs A1 and he and all his stuff maintain the shop to be neat and tidy and clean.

Experiencia fantástica: Excellent

Experiencia negativa: Really bed quality fish. They don't have any refund policy, I bought 10 guppies just a week ago they started to die after 2 days and at the moment I just have 3 left. They are sick . The only luck is that I didn't put them with other fishes

Experiencia negativa: The employee who served me could not find item in till, so asked (who I assume is) the owner who was sitting on a crate behind the counter. He did not want to help his employee or me, lots of sighing and visibly showing his annoyance. Asked me to come over to the shelf to show me where the price is (why should i even have to know that?). Realised that he had not put a price there. Snarled to the employee to take all those items off the shelf. Just a horrible interaction. To you who are employed here, you do not have to work for someone who doesn't respect you or their customers. I hate to leave a bad review at a local business but this was a terrible interaction and I left feeling bad for the poor employee, and regretful that I didn't put all items back and leave when I was being disrespected like that.

Experiencia positiva: Great place to visit and get advice on suitable plants, fish, aquascaping ideas. Your One-stop shop for all things aquarium related. They also have a Facebook page

Experiencia fantástica: Been shopping here for years. Christian and his team have always been happy to help and always go the extra mile. They have advised me on ideal fish for my experience and have always tested my water when I need, they have also shown me things I can do to help my fish and my aquarium experience, especially with my plants, they have gone above and beyond to help me have the best experience with growing plants. Something I never thought I'd do, but thanks to the help I've been able to grow a planted aquarium.

Experiencia fantástica: great store. had an amazing amount of equipment, food, and chemicals. great pricing on it too. fish were ok too

Experiencia fantástica: First time visit - beautifully presented store layout, great advice and products. Highly recommend a visit.

Experiencia fantástica: Helped me pick my plants and help get my fishtank looking great thanks my bearded friend at a1 you go alright cheers

Experiencia fantástica: Highly recommend A1 - the staff are very helpful, the range of products is superior, and the knowledge that they have is unmatched. Highly recommend to anyone, from beginners to the experienced.

Experiencia negativa: THE most depressing aquarium i’ve ever stepped foot in! there was a baby axolotl that was dead approximately 3 - 4 days his feet were clearly missing and he shouldn’t have been in there. a full grown big eyed gold fish was clearly bloated and hanging upside down. this place was absolutely disgusting the filters looked like they haven’t been changed since they opened the place, the fish looked like they haven’t been fed. there’s was no staff in sight to report these issues to. this place was absolutely trashed, no price tags, lots of clutter. overall unpleasant experience. not recommended for children, fish lovers or those who have a heart, very devastating. will not be revisiting ever again.

Experiencia fantástica: Great service and good selection.

Experiencia negativa: If I could give a 0 I would have. Warning to patrons do not buy from this seller! Website says items in stock you order and pay and never get the goods! Ring them, and they say oh sorry we don’t have stock I’ll refund you, one month later no items, no money and dispute opened to try get money back! This company is a sham

Experiencia positiva: Helped me to choose the right creature for my needs

Experiencia fantástica: Great service and a wide range of salt and fresh water fish.

Experiencia fantástica: James is extremely knowledgeable and was a great help, cheers mate.

Experiencia fantástica: Excellent service and quality recomend highly

Experiencia fantástica: Go here for your Aquarium stuff. Very knowledgeable and friendly.

Experiencia fantástica: Hands down best aquarium shop in town! Nikki was outstanding! And so happy to help me! Every staff member has been so helpful respectful and just amazing! I wouldnt go anywhere else!

Experiencia fantástica: Great experience, the shop lady happily walked around and showed my daughter the fish and explained what she was doing while cleaning the tanks. The man was super helpful and recommended the right fish for what I wanted

Experiencia fantástica: New store looks great, more spacious and room for stock. Looking forward to the new coral tanks being set up.

Experiencia fantástica: Great range of fish. Knowledgeable staff. Cant wait for the new shop to be fully stocked

Experiencia negativa: Don't seem to answer the phone or return calls

Experiencia fantástica: The new shop looks fantastic. Despite the fact that the shop had been moved from its previous location the staff were eager to serve, assist and give advice. Well done. I am sure that the new location will enhance your client base and business success.

Experiencia fantástica: Great shop, excellent customer service and everything you need for your aquariums, also Christian and team are moving near Bunnings Domain very soon to a Bigger Better shop. Can't wait

Experiencia fantástica: Great service, friendly staff, and always a great fish selection! Can't go wrong with A1

Experiencia positiva: When we went there were some naughty kids putting their hands in the tanks and trying to grab fish out with the nets too. A number of dead fish in tanks too. We just bought some carbon filter for our tanks

Experiencia fantástica: So much to look at I wish I had more tanks

Experiencia fantástica: Great range of fish. And great product knowledge. I will be back!

Experiencia positiva: Lots of guppies died but I was very sick and overfed the little guys

Experiencia negativa: This is not a good aquarium shop. Every time I come in here to have a look, all of the freshwater fish are not active, laying on the bottom or floating at the top of their tanks. The tanks are overstocked, all of the freshwater fish have fin rot, torn fins, discoloured fins. The bettas are kept in cups all around the place, with lids on. No filtration and only a tiny space. The place stinks like no man's business. I had high hopes for this place, but it's not a nice shop to be in. I love fish, I have heaps of fish, mostly goldfish, and it makes me so sad that all of these amazing, beautiful fish they have are suffering because this overstaffed shop doesn't seem to do anything to take care of their fish. I have never bought anything here and never will. They way they treat their fish is gross and I am disgusted.

Experiencia fantástica: Love coming here to get all my fish supplies. Excellent range and friendly knowledgeable staff. Highly recommend.

Experiencia fantástica: Very helpful let me play with rocks and stuff to see what I liked and helped carry things to my car

Experiencia negativa: I've been out of the fish scene for a while now. Last time I went in Here Don still owned the place and it was top grade. Now the customer service is poor and the fish aren't real healthy. It'll be interesting to see if I can bring the fish I bought back to good health.

Experiencia negativa: Fish was raw and vile, completely inedible. It was a sickly gold colour. Disgusting service, would never recommend to any townsvillian.

Experiencia fantástica: Not just a great range of fish and aquarium products, there are very few places in north Qld where the owner is qualified to give expert advice.

Experiencia negativa: Alot of prices and names of fish not displayed and when asked, staff rarely know names and prices of said fish.

Experiencia fantástica: Fantastic service and excellent quality products. Their plants and fish are in excellent health and the tanks are all beautifully kept. Highly recommend this business for your aquarium needs.

Experiencia fantástica: Good advice and service. Prices are excellent

Experiencia positiva: My go to place for all things fish. The staff have fantastic knowledge, always ready to serve. The biggest selection of fish in Townsville, plus tank accessories. They'll get you started if you are a beginner fish hobbyist, or are an experienced fish keeper.

Experiencia fantástica: Really happy, friendly & helpful staff ❣️

Experiencia fantástica: Great local aquarium supplies for my aquaruims. Graham has all the knowledge on every type of fish.

Experiencia fantástica: This is the place to go if you need any advice! The team here are super friendly and between them extremely knowledgeable, no question is a dumb question attitudes. Great range of stock and live fish, always happy to help with your tank set up. Highly recommended.

Experiencia positiva: Well today I have adopted a lovely electric blue fighting fish. The service was good, maybe for first timers you could have a list as to what we need. Any way Blazer seems to like his swimming space. Not sure where to upload a photo

Experiencia positiva: Great service especially when the have weekly deals make sure to follow there Facebook to find weekend deals!!!

Experiencia fantástica: Staff here are very passionate, honest and knowledgeable when it comes to looking after your little aquatic friends. Great prices and great service. Love coming here.

Experiencia fantástica: Amazing!! Our First online order EVER (for Live Fish) and the customer service was above and beyond. A)The fish was exactly what we ordered B)Due to DOA(Death on Arrival) -Delay in Delivery company C) Out of courtesy we sent an email to notify it was a DOA we didn't ask for anything D) soon afterwards, we got an email notifying us that a new lot of fish was sent at NO COST to us. a Huge Thank you for your generosity and assisting us with the journey.

Experiencia positiva: Lots of stuff to see and for the things i bought, they seemed reasonably priced.

Experiencia fantástica: Always a great experience, staff are knowledgeable and always feel welcomed.

Experiencia positiva: It's a good fish shop lots to choose from but not so clean or organised

Experiencia fantástica: Prices seemed very good

Experiencia negativa: Opened late and told 'too busy for a water test'. Obviously I am there for a reason and without the professional help I needed, I have lost my Aquatic friends. I work in retail and would never tell a customer that, it takes 5 mins max for a water test.

Experiencia fantástica: Christian the owner is wonderful. His whole team is great, always have an awesome experience when I come in. His whole team is knowledgeable and friendly with great service. Would recommend to anyone, from beginners to experienced fish owners

Experiencia fantástica: Staff is really knowledgeable if you have any questions about your tank/fish etc. Great customer service. My go-to aquarium shop in Townsville.

Experiencia fantástica: Lots of different fish, both fresh and saltwater and plenty of healthy looking plants. The staff were not pushy but checked in to see if you needed assistance. I will absolutely be going back next time I'm in town

Experiencia negativa: I placed and order with A1 Aquarium. It took them one week to get back to me to let me know that the Aquarium medicine that i order was out of stock. I replied straight away to the email and ask when it would be back in stock and it took A1 Aquarium one more week to reply to my email! Poor customer service!!!!

Experiencia fantástica: Fantastic service great range

Experiencia fantástica: Great service and stock

Experiencia positiva: Was a busy day. Helpful staff ... Wishing they would clear front door access.

Experiencia fantástica: Bought the most beautiful little desk mates for work, great service.

Experiencia fantástica: Great shop and great service. Anything aquarium related they have it and can answer your questions.

Experiencia positiva: Very helpful. Fitted part in filter for us.

Experiencia fantástica: Great store, highly knowledgeable and friendly staff. 100% recommend!

Experiencia fantástica: I have rated this shop high because it is a wonderful small business with a great price and range of aquarium products with very good staff and a great selection of fish both fresh and salt water

Experiencia fantástica: Huge range of products with wonderful and knowledgeable staff. Your one stop shop for all things Aquariums!

Experiencia fantástica: Good range of fish. Great service

Experiencia fantástica: So great. Staff were helpful and for a small store they had SOO much range.

Experiencia fantástica: Really appreciate there services advice, amazing cichlids from America to African

Experiencia positiva: Probable the best place to buy fish in Townsville. Pretty sad compared to most major capitals really. So what do you expect.

Experiencia fantástica: Helpful, willing to answer questions by 4 very excited kids

Experiencia fantástica: Lovely people. Know their products. Advice is well appreciated and love our new aquarium additions

Experiencia fantástica: Excellent stock prices and knowledgable staff.

Experiencia fantástica: It is so very rare to find a professional business with outstanding service. I found just this with A1. I have placed an online order for a number of fish and accessories to be delivered to my home. Shortly after, I received my order, perfectly packed, and delivered with a smile. I highly recommend A1. Thank you very much.

Experiencia fantástica: Very knowledgeable staff and a good variety of fish

Experiencia negativa: Multiple tanks had dead, starting to decay fish in them. Disappointing to see for a specialist aquarium shop. At bit more care and attention for the fish would've been nice to see.

Experiencia fantástica: Best Aquarium shop in Townsville that i have Experienced ., Good range of fish to choose from. And Good range of accessories etc.

Experiencia fantástica: Best aquarium shop in town and cheapest some of the employees work at Reef HQ so there expert on saltwater aquarium as well

Experiencia negativa: Pretty disappointed at the way A1 has been running lately. From selling Goldfish with 16L tanks (who require around 60L per fish) to keeping bettas in small plastic containers. Used to love going there to buy fish and get advice, but rather disappointed about their recent changes.

Experiencia fantástica: Awesome customer service will definitely be going back

Experiencia fantástica: A young man tall with black hair I believe his name was Andrew or Anthony served me and took care of me and made sure I got my fighter fish with speed and courage.

Experiencia fantástica: Amazing staff and a huge range to choose from.

Experiencia positiva: Excellent customer service and Allways a great range overall good experience

Experiencia fantástica: Great store everything in stock! Fish and Coral great selection and super healthy

Experiencia fantástica: Improved alot, staff always helpful ever increasing amount of Saltwater fish and corals.

Experiencia positiva: Vast variety of fishes and aquarium products available there.

Experiencia positiva: Good to get your fish tank up to standard or even buy a new one

Experiencia fantástica: Very helpful and have a great range of everything aquarium related

Experiencia negativa: Prices have gone thru the roof since previous owner sold

Experiencia fantástica: Best fish shop in town. Love their salt water variety.