Ocean Lab - Sea Trust Wales
📍 Localización y contacto
📷 Fotos del Ocean Lab - Sea Trust Wales
ℹ️ Información
Sea Trust Wales is a local charity committed to studying and raising awareness of local marine wildlife.
Aquarium: The Ocean Lab houses the best of local marine life, emulating a variety of marine ecosystems. Operating as a catch and release aquarium, we work with local fisherman to bring you a real taste of Welsh marine wildlife.
Gift Shop: Locally made high quality gifts and eco-friendly products with a marine theme.
Sea Shore Safaris: Guided rock pooling on one of Pembrokeshire’s safest and biodiverse beaches.
Discovery Room: Discover the amazing world offshore with microscopes, VR headsets and more.
Projects and Research: See the work we do along our coasts from the comfort of our project room.
Café: Locally sourced and Freshly made.
Bienvenido a Ocean Lab - Sea Trust Wales, un acuario único y atractivo ubicado en los impresionantes alrededores de Fishguard. Este encantador acuario puede ser pequeño, pero ofrece una serie de fascinantes exhibiciones que muestran la vida marina local. Los visitantes han elogiado al personal por su excepcional conocimiento y entusiasmo, haciendo de la experiencia algo educativo y agradable.
Aspectos destacados de tu visita:
- Guías Conocedores: Nuestros guías son biólogos marinos apasionados por compartir sus conocimientos sobre los ecosistemas locales.
- Visitas Guiadas Interactivas: Vive visitas guiadas atractivas que incluyen aprendizaje práctico y la oportunidad de hacer preguntas sobre las diversas especies en exhibición.
- Actividades para Niños: El acuario ofrece actividades diseñadas para niños, fomentando el amor por la biología marina y la conservación.
- Experiencia en el Café: Disfruta de comida y café deliciosos en nuestro café, con hermosas vistas del puerto cercano.
- Política de Captura y Liberación: Nuestro acuario cuenta con un enfoque sostenible al mostrar solo especies locales, que son devueltas a su hábitat natural después de unos meses.
Ocean Lab está comprometido a educar a la comunidad sobre la biodiversidad marina mientras proporciona una atmósfera divertida y acogedora. ¡Esperamos tu visita!
🕒 Horario de apertura
- DOMINGO: 10H-16:45
- LUNES: 10H-16:45
- MARTES: 10H-16:45
- MIéRCOLES: 10H-16:45
- JUEVES: 10H-16:45
- VIERNES: 10H-16:45
- SáBADO: 10H-16:45
🎟️ Compra tu entrada
🗣️ Ocean Lab - Sea Trust Wales: Opiniones
Experiencia fantástica: Fairly small but very interesting. Very engaged and knowledgeable guides
Thanks Chris, glad you enjoyed it!
Experiencia positiva: Educational, Great for kids.
Thanks for taking the time "B"!
Experiencia fantástica: Amazing knowledge staff ready to share the wonders of our seas
We love it when people get what we are trying to do here! Thanks Paul!
Experiencia fantástica: Staff are very friendly and knowledgeable. We did an organised rock pool "safari" and really enjoyed it.
Our team are pulling out all the stops over the holiday period and its great when people let us know its appreciated, many thanks Andy!
Experiencia fantástica: Small but very nice ocean lab, fully dedicated to what one can see and find in the Local harbour/bay. Very insightful and great passionate people. Loved it!
Its always great when people appreciate and get what our fantastic team are doing, Many thanks for taking the time to tell us, Boukje!
Experiencia fantástica: Cymraeg Welsh Lle ardderchog ar Gyfer diwrnod Allan yng Laboreth Cefnfor Maer Caffi yng ardderchog Maer Toiledau,n lane Maer lift ar Gael ar Gyfer cadair olwyn hefyd English excellent place for a day out at the Ocean lab cafe is excellent toilets are clean lift available to wheelchairs aswell.
Diolch yn Fawr James, Pob Hwyl!
Experiencia fantástica: Nice way to spend and hour or so learning about the local marine life. If you go at 15:00 the tour is loosely guided by marine biologists who are really well informed and happy to answer any questions. It's not big, but it's packed with interesting exhibits. The cafe was good too with decent value tasty food.
Thankyou for taking the time Darren. Its much appreciated by our team!
Experiencia fantástica: Get here on my journey for ptsd ptsd awareness.. they were very nice in the cafe let me charge my battery..
More than welcome Alan/Tiny, anytime! Thanks for the review always appreciated by the team!
Experiencia fantástica: Great experience! Our guide shared a wealth of knowledge about the animals and local ecosystem.
Lovely review Tyler and much appreciated by the team!
Experiencia fantástica: Fantastic little aquarium exhibit, only two rooms but packed to the rafters with information. A guided tour around the tanks and almost every animal is sourced from the waters just next door. Well worth it.
Hi Jake, Thank you for the 5 stars! Our team love to hear when people enjoy the experience!
Experiencia positiva: Not quite what we were expecting but nonetheless very interesting if somewhat small in exhibit space. We were guided round by a very knowledgeable university student (Amy) on her one year internship. All local marine life on show so don't expect tropical fish. Conservation and Education is the main theme.
Hi Alan, Thanks for the feedback! We love to hear that people have enjoyed our aquarium!
Experiencia fantástica: Great place to visit. Especially with little ones. The staff and volunteers are very friendly and knowledgeable.
One of many 5* reviews that make our team smile! We really appreciate you taking the time! Thanks James
Experiencia fantástica: Brilliant. It was a 30 minute tour. But Tiger was so interesting we ended up being there almost 1 hr. She actually took us in straight away and delayed her lunch for us.
Tiger is very knowledgable everybody loves her! thanks Sue!
Experiencia fantástica: Great tour through a conservation small aquarium. Excellent guide and lots of local info was shared. Porpoise conservation project was interesting.
Hi Geoffrey, thank you so much for the review. Our staff and Interns are always happy to see feedback on our aquarium!
Experiencia negativa: This isn’t an aquarium. It’s a collection of about 10 fish tanks & some musty stuffed animals. It should be free entry with options to donate. It needs some serious funding & for someone with an eye for fixing visitor attractions to go in & sort it out as at the moment it’s stale, dated & messy. Honestly one of the worst public attractions I’ve seen. The good points were that the cafe & shop look lovely. The guy on the counter who served us was rude too but checked himself after a hard stare & some stern words. It really needs improvement.
Hi Amy, I am so sorry that you didn't enjoy our aquarium. We are a very small aquarium (with extremely limited funding, bolstered by a team of volunteers and interns), as we only take local native species in a sustainable fashion, with the aim of educating people about the biodiversity in our immediate locale.
Please feel free to email us at [email protected] if you wish to discuss the posibility of a refund.
Experiencia fantástica: Great experience for the children! The lady who showed us around (didn’t catch her name, has a London accent I believe) she was great! Explained everything, was really knowledgeable and welcoming.
Great to hear Claire and thanks! Our team loves it when people appreciate their work!
Experiencia fantástica: Staff are fabulous, very educational experience, would reccomend. Tour lasts around an hour, but we stayed for about 2.
Really great review Emily our staff will be made up! many thanks for taking the time!
Experiencia positiva: Nice location, lots of interesting exhibits. Little disappointed by the number of aquariums, but the variety of marine life from the local area was an eye opener. Their catch and release policy is great. Staff were very knowledgeable and provided detailed information.
Hi David, yep we are working on more exhibits but as you say "the variety of marine life from the local area was an eye opener" which is great to hear, Thanks!
Experiencia fantástica: Friendly and love what they do!
Thats really Kind Maz thanks for your 5 stars, the team love it when people get what we are doing!
Experiencia fantástica: Great place to eat! Lovely food and lovely people working there! Highly recommended
So kind Steve! our staff work incredibly hard and really love it when they get a review like yours, it makes their day!
Experiencia fantástica: It was really interesting and the staff were excellent
Thanks Polly, its always great when we get such positive feedback!
Experiencia fantástica: We didn’t go into the aquarium, just used the cafe whilst waiting to catch a ferry. The food was excellent and the service was very friendly. A perfect pit stop. There’s plenty of cheap / free parking, and a pier and small rocky beach to walk around if you need to stretch your legs. Good selection of snacks, cakes and drinks. Indoor and outdoor seating. Lift wasn’t working when we attended but there’s more seating upstairs.
Thanks Matt really apreciated! The lift wasbroken when we bought the building and is an obsolete model so not repairable , We are putting in for a grant for a new one as there is no way as a small charity we could replace it without a grant. Hopefully we will manage to get it fixed soon! Thanks again!
Experiencia fantástica: Amazing place
Lovely Alison, we love it when people get what we are trying to do!
Experiencia positiva: It's a bit dated needs a refurb but staff are friendly and helpful and engaging with customers
Yep a bit of constructive criticism always welcome, although its only two years since most of the building was redecorated. The exhibition is due for the floor to be painted which has become a little bit patchy but the specimens are changeing all the time in the catch and release aquarium. Unfortunately not sure wether its the exhibition or the cafe/shop you are refering to Lee? We have put in for several grants to totally refurbish the building but in between times our wonderful maintenence team are making improvements all the time!
Experiencia fantástica: It's small but the guides are great and they have really interesting exhibits
We love it when people get what we are trying to do, Thanks Owen!
Experiencia fantástica: Great hot chocolate and cake.
Thanks Stephen much appreciated by our team
Experiencia positiva: -Came here to have a hot beverage and look at the gift shop -Glebe plant based milk is used at the Cafe -Some coffee they sell is Fairtrade
Hi Ally thanks for the review.Yep Glebe Farm Oaty milk is available. We also have Morfa fresh dairy milk! you can see the cows grazing at Morfa Farm from the cafe!
The coffee is Teifi Coffee, from a small local supplier!
Experiencia fantástica: Took a short trip to Fishguard and this was the nicest thing I did on my journey here. My guide Jack was so knowledgeable, a gentleman a real expert in his field. The aquarium had a lot to.offer along with the viewing rooms with some fascinating pieces. 10/10 gift shop also had something for everyone at home
So glad you had a great time with us Sarah and thanks for the review!
Experiencia fantástica: Had a lovely Sunday Morning trip out. First hint of Sun and we were by the water. We forgot how cold it can be despite the sun so ended up in the Ocean Lab cafe. We all enjoyed our breakfast. I had sausages on a Rustic Roll and it really hit the spot. Look forward to going again. With such a fabulous view of the Goodwick breakwater.
Really pleased we helped to make your sunny day by the sea Francesca, many thanks!
Experiencia fantástica: Did the aquarium tour with my kids. Really interesting. The tour guide was very knowledgeable. Lots of cool creatures. Kids really enjoyed it.
Thanks Mathew! We are glad you enjoyed it!
Experiencia fantástica: Very interesting place to visit and a great cafe .what more do you need.
Thanks Nick, our hard working staff love to get feedback like this!
Experiencia fantástica: Great place for coffee or food. Friendly service. Breakfast bowl is excellent
Thanks John, much appreciated!
Experiencia fantástica: One of the stand-out activities we did on our holiday. We went with low expectations thinking this would be something for the kids. Well we were not expecting how interesting it would be and how absolutely lovely Cliff and his team were. The aquarium sources fish from the sea and returns them after a few months. There were really cool things to see and gave me a proper appreciation of how varied the ocean life is in the UK. 3pm was also feeding time which made our visit more special. Our kids (3 and 5) both LOVED it and learnt loads. Also there was a playground next door and then we saw a seal in the water so it was a brilliant afternoon.
Thanks Fiona, it gives our team a real buzz when people get what we are doing here!
Experiencia positiva: Unique compared to other aquariums. They have a turn over of fish and marine life every so often locally caught which is great for knowledge of our home shores. Very helpful/friendly staff. Well worth a visit if you want to know something about local life in our seas. Don't go expecting to see great whites and dolphins
Thanks D! much appreciated!
Experiencia fantástica: The team at Ocean Lab were fantastic - really friendly, helpful and knowledgeable. We were a mixed group ranging from 6 to 60+ and we were all kept interested and engaged for two hours! Special thanks to the team for spending so much time answering the children's questions; they were fascinated and it really made their day.
Thanks ever so much Meg! its noice to think all of you were engaging with the team and enjoying the experience!
Experiencia fantástica: Went today with six and eight year old children, staff were very welcoming, well informed and very happy to give lots of time. Well worth a visit.
Thanks Jok! its always a pleasure to engage with people who are interested especially the youngsters !
Experiencia negativa: Went there with my family and had to pay £28 for 2 adults and 2 children. The most interesting piece in the ‘submarine’ was the large vertebrae of the whale. The guide gave us some facts but I’m sure he would love it at a place that has more sea life.
I dont really understaand your comments .Obviously we were unable to communicate with you as we seem to do with most people. I guess its impossible to please everybody!
Experiencia positiva: Loved seeing the species you have, but think that there really isn't enough space in the building for everything you want to do - felt very claustrophobic. There was 11 people in our group on the time slot and there wasn't really much room. Taken aback that a carer had to pay to get in... Usually concession paid for disabled person and their carer is free. Great place for a one off visit, don't think we'll be back.
Thank you very much for your review. Some great constructive feedback for us to work on. If we were to make it more spacious, what would you keep and what would you bin? there is so muhc amazng life out there we just want to show it all off.
We will certainly look into the carer issue, we often do pre arranged sessions with carers and consessions.
Experiencia negativa: Was rather disappointed paid all that money for 4 adults and 1 child was expecting a bit more for what we paid two small rooms didn’t even take 15 min two go through everything. Some of the tanks was empty the out side was like a building site the main entrance was loads of scrap and rubbish only good thing was the caffe
Hi Christian,
Thank for you review, maybe one of our tours at 11 or 3pm would have been best suited for you. We are a catch an release aquarium so really quite different to any you might have been to before, this means that tanks like our jellyfish tank will be empty at times of the year where they are not found in the wild such as this time of year unfortunately.
The "scrap and rubbish" is some items from storage waiting for a skip that is kindly being donated to the charity, the rest is fishing gear from local fishers that recycle their end of life fishing gear with us in an effort to reduce ghost fishing gear in the local marine environment as part of our Recycle Mor project.
I am sorry you didnt enjoy your experience, we will continue to try and improve our charity. we are getting there and the volunteers are doing a brilliant job. Thank you for supporting us and your local sea life.
Experiencia negativa: I’m sorry to say I can’t agree with most of the reviews on here. They must have visited a different aquarium?? There was no ‘tour’ and it was just a room with a few small tanks and very little sea life. At 28 quid for 2 adults and 2 kids it was an absolute rip off
I'm sorry it didnt meet your expectations, the tours are at 11am and 3pm at the request of visitors to have times without full on tours and just guides to help find the cryptic animals and answer questions. Would you have preffered a tour? we are only trialling this current style fopr the first time so eager gain feedback.
Unfortunately the pricing as with many aquariums and animals attractions have had to almost double their prices recently with food and energy prices being our biggest expenses and the biggest hit with cost of living. We have tried to stay affordable as our main aim is education and awareness of local wildlife and we take no profit from anything.
I hope this helps, happy to answer any other questions but in the meantime, thank you so much for supporting our charity, we will continue to improve.
Experiencia fantástica: I've visited this restaurant for 10 years now , and there fish and chips ? Are beyond the normal dish , the size ? More than one can eat ,freshly cooked for you .Dog friendly too , the cafe area open all day , and open thro to pm time too ,a warm welcome on a cold day after a brisk walk on the beach , but can say a small let down , on our last morning ,packed up and got down to broad haven%for breakfast before our 495 mile journey home , we even rushed to get there before midday when breakfast stops being served , having arrived there 4 minutes late they'll chef refused to serve breakfast altho we'd had quite a few meals there over the fortnight holiday , so beware of your times for meals !!!
Thanks Lizzie Ann Ann thanks for your lovely review sorry they let you down in Broad Haven!
Experiencia fantástica: SORRY ONLY WENT TO THE CAFE,TWO CRACKING TOASTIES WITH CHIPS SALAD AND TWO SOFT DRINKS. ALL FRESHLY MADE GREAT VALUE NICE VIEWS LOOKING OUT OVER THE HARBOUR AND DOG FRIENDLY DOWN STAIRS.NOW SERVING DRINKS UPSTAIRS. THOURGHLY RECOMMEND
Thanks Tony the Cafe team will be made upwith your review!
Experiencia fantástica: Very knowledgeable team.
Thanks for this Mark, much appreciated!
Experiencia fantástica: Es war eine eher kleine aber sehr interessante Ausstellung. Man merkt, dass die Menschen mit viel Leidenschaft dabei sind. :) Besonders positiv war, dass eine sehr freundliche und kompetente Meeresbiologin die Besucher begleitet. Ihr konnte man Fragen zu den Tieren und Ausstellungsstücken stellen. Dadurch konnten wir viel lernen. Der Besuch hat sich daher für uns auf jeden Fall gelohnt. :)
Veilen Dank! Richard, very much appreciated!
Experiencia positiva: We just stopped for coffee and bite to eat, which was lovely and very reasonable, so, can not judge aquarium.
Thanks Hillary!
Experiencia fantástica: We visited Strumble Head and met Hanna and Zoe and Chris who very kindly let my wife & I join their seawatch. We had come to Pembrokeshire to see Risso dolphin's and 20 minutes in 8 turned up! It was so amazing and exciting to share our first sighting with these lovely kind people, and to see the porpoise and comon dolphin as well. Thank you all. On their recommendation we popped down to the sea lab centre and had some lunch in the amazing cafe, the food was tasty and great quality and the staff were so lovely. I would highly recommend a visit. After lunch we decided to visit the aquarium and the young lady from Ireland (who's name escapes me at this time so sorry) was very kind and helpful and friendly I did another sea watch with her and her team midweek and was made to feel so welcome and had a lovely couple of hours with you all. We were introduced to Will who was our tour guide, he was so polite, knowledge and helpful as well as passionate about all the sealife in the centre, he even let us stay for feeding time. The information displayed and the sealife is so informative and fun and we asked tons of questions and got all our answers coming away with a greater understanding of what is going on around our coast line. Thank you Will. Please visit the centre and help to support the valuable work the team are doing, you won't be disappointed. We returned to Strumble Head a couple of times and we met Ken, Mike and Luke. We spent some wonderful hours in their company scanning for wildlife coming past the head and we were made to feel so welcome and part of the team. We feel we have now made lots of new friends in Pembrokeshire. The help and advice on the various sightings was invaluable and we took a lot away from our meetings. Ken's pictures are amazing. Once my hand is better I will be bringing my camera and telephoto lens with me on our next visit, if I can capture photos like his I will be a very happy chap . In summing up this is a worthwhile cause that cares very passionately about the coast and the wildlife that live in and on it. The staff are all amazing, the centre is well worth a visit. Thank you for making our holiday so special. Kindest regards Stuart and Rachael.
Wow Stuart! you really did engage and by doing so, got what appears to have been an extremely valuable and enjoyable experience. This is probably the most useful review we have had in terms of decribing our work based in the Ocean Lab. The team really appreciate your kind words, many thanks, and we look forwards to seeing you all in the future!
Experiencia fantástica: Spent a lovely couple or hours in the Aquarium. Maddy showed us round, and the kids enjoyed learning about the sea life found along the Pembrokeshire coast. WHAT a lobster. Free parking between the petrol station and the Tesco Express over the road.
Thanks Joanna,so pleased you and the kids enjoyed Maddies tour, your review is much appreciated!
Experiencia fantástica: SUCH A LOVELY PLACE, THE YOUNG LADY. WHO TOLD US ABOUT THE WORK THEY DO WAS VERY INFORMATIVE, REALLY INTERESTING HOUR SPENT THERE. I FOUND OUT A COUPLE OF FACTS ABOUT THE WILDLIFE I DIDN'T REALISE, ESPECIALLY HOW SMALL PUFFINS ACTUALLY ARE. LOVED THE HUGE LOBSTER AND SPIDER CRAB
Thats really kind Mike, its great when people get what we are doing!
Experiencia fantástica: Charming and highly personalised introduction to the sea life swimming just a few dozen meters away. I learned that it’s catch-and-release, so every 6 months the fish etc. are returned to their home and replaced with new specimens. And the cost of admission supports further research. A quick, fascinating, ethical stop which I just happened to make, and I’m so glad I did!
Thanks Dana, it makes our day when people are willing to engage and appreciate what we are doing! Much appreciated!
Experiencia positiva: Great for a walk and a cafe to have a meal.
TRhanks Tom!
Experiencia fantástica: had a fantastic time at the ocean lab aquarium visit with our guide jack. he was so informative and clearly passionate about marine conservation, and was a really great ambassador for the sea trust. he really brought the exhibit to life, and answered all our questions. we were also able to watch live feeding, and a display of how anenomies respond to uv light. the lab has a catch and release policy, and i’m definitely excited to come back in a few months and see what else is there! would highly recommend to friends and family. all staff and volunteers are extremely friendly and welcoming.
Thanks for your lovely and informative review Marged, much appreciated by our team!
Experiencia fantástica: Had an aquarium tour with Jack, really enjoyed would definitely recommend. All of the staff and volunteers were extremely friendly, and it was fascinating listening to Jack talk about the local marine wildlife. Highly recommend.
Much appreciated Jenny Thanks for letting us know! Jack is one of our interns and loves sharing his passion and enthusiasm many thanks!
Experiencia negativa: Very expensive for what is essentially a single room with half a dozen fish tanks in it. Paid £22 for 2 adults and 1 child. We were led into a room with tanks and told it was 'feeding time' We thought - great, we can feed the fish! - but no, we watched a member of staff feed a lobster and a crab. We weren't expecting a 'sea life centre' but £22 is a lot of money to walk round one room and do a colouring-in of an octopus. Would not recommend unless they reduce the entry cost significantly, or it's raining and you want to kill an hour looking at fish, having a coffee in the cafe and buying a toy in the gift shop.
Interesting Michelle, so many people love what we do, and then we seem to get people like yourself that dont seem able to engage! Just to put the record straight, Firsty there is the yellow submarine with interesting displays and then the Aquarium with lots of different marine animals found locally. Two areas full of fascinating things!
Experiencia fantástica: Wow! Didn't expect to experience so much! Very informative, learned a lot! Guide knows many stories n things to tell.. Sea Trust is a great place to be and support!
Thank you so much for 5 stars! Our guides work very hard and really apreciate the good feedback!
Experiencia positiva: Okay to kill an hour but that's it really. Nothing special just a few fish tanks willed with local creatures
Thanks for the review and the feedback Ashley. Currently we are quarantining a tadploe fish, which is a rare sight! Perhaps you can come back and see that. We love hearing from our customers!
Experiencia fantástica: Well worth a visit, staff are friendly and informative. Good work being done by the trust.
Thanks Dave! its great when people understand and appreciate what we are trying to do!
Experiencia positiva: A bit disappointing in view of £7 entrance fee. Basically just two rooms.
We welcome constructive criticism but saying our aquarium is basically two rooms hardly describes what most people describe as an interesting, informative and educational experience. showcasing an insight into our local marine biodiversity.
Experiencia positiva: Great little srop off place to visit ! Friendly staff , I do think the lab could be better as in maybe more fish etc to see or made bigger so you couls access more as I thought the gift shop had alot more space than the actual aquarium part. The coffee shop was lovely too .
Thanks Cara, our focus is on local species, As we have a zoo licence we have to quarantine new fish and this week we will be adding a rare Tadpole fish , a large (venomous) Weaver Fish and a Tub Gurnard. We have big plans to extend the Aquarium so hopefully next time you visit we will get an extra star! Thanks again feedback is always welcome!
Experiencia fantástica: Fantastic ! Highly recommend! The 3 staff we spoke to were so so friendly and knowledgeable, we spent ages in the exhibit room and had talks regarding the items in there, then the aquarium area each tank had lots to see. We had talks on each tank, pointing out the different species the staff were again so patient and friendly giving us lots of information. The work the trust do is important and it has definitely inspired the budding marine biologist in our family, thank you to all the interns, students and staff for a great time ! Great value for money booking in advance advised on a rainy day nice and easy to do.
Its really great that you had such a satisfying experience and took the trouble to let us know, It makes our day!
Experiencia fantástica: An enjoyable visit. My two children loved the hour in the aquarium. Really knowledgeable staff and my children also liked the little activities within the aquarium. Happy to support this great place!
Really great to get your feedback Darcy, much appreciated by our team!
Experiencia negativa: Very expensive for very few fish. There were maybe 8 - 10 small fish tanks with a few very small fish in one room and a few bones in the other. The guide didn't really provide a tour. At a push you could spend 20 minutes there.
Sorry you did not enjoy the experience Charles, most people seem to get quite a lot out of the visit,
Experiencia negativa: Not great.. £28.00 for two adults & 2 children. In contrast to previous reviews - our tour guide was not that good. We waited in anticipation for our "tour" to begin and we're led into a room behind a closed door. This was meant to be a "submarine" and our guide said she was the captain then provided very little info but mumbled something about looking at the exhibits ourselves & then she would answer questions if there were any. In the second room she said even less - just telling us not to tap the aquarium tanks other wise a shark would get us. She then litterally disappeared saying nothing more, We noted she was back in the shop area when we left. Really very disappointed. Seeing the spider crab was good however.. We have been on another aquarium tour elsewhere (last summer) where the staff were really engaging, knowledgeable, and passionate about marine life. This so-called tour was anything but and not worth the money. The lady on this tour put in no effort, did nothing to engage our kids and we left feeling ripped off (and actually a little angry) and almost asked for a refund but didn't want to make a scene. I would welcome a response from Ocean Lab.
So Sorry Jeremy, I am dissapointed that you did not get the attaention or in depth experience we usually offer. As you say most of our visitors usually compliment our guides. I will look into this and try to make sure this does not happen again, such constructive criticism is helpful, so thanks for letting us know. If you contact us via the website we will issue a refund
Experiencia positiva: A really interesting visit with dedicated and helpful staff, lovely gift shop and cafe. It's a small place, but for the price it offers as much as it can. Well worth a trip. The walks outside are lovely too.
Thanks Kim!
Experiencia fantástica: Not a huge place, but staff gave very good guide tour about the sea creatures. Amazing 1 hour spent in the aquarium.
Thats really kind, Wahsung! our staff and interns really appreciate reviews from people that get what we are doing here at the Ocean Lab!
Experiencia fantástica: Really informative and entertaining, the guides know so much. Great place to spend an afternoon!
Thats really kind Niels, glad you enjoyed it!
Experiencia fantástica: Our host, G, was a great presenter of this research lab aquarium. Myself and my teen son had a first class time. :)
Great stuff thanks, glad you found it interesting and informative, our guides love to get reviews like this!
Experiencia fantástica: If you are turning up expecting some “free Willy” type attraction you will be disappointed, if you want to know about the local wildlife and take your time with your children and enjoy what is in on the doorstep of Fishguard with people who are passionate about the locality the this is your rainy day and any day
Thanks Grant, reviews like this make our day!
Experiencia fantástica: Went for a coffee lovely food and coffee
Many thanks Dave! Yep Lisa our Cafe Manager and her team have worked hard to make it a great place to visit, eat, drink and enjoy the sea views!
Experiencia fantástica: This is great to keep the kids entertained for an hour or two and we all learnt a lot. The staff really make this place what it is - their enthusiasm rubs off on you. The aquarium itself is small but that isn’t the point, you get a tour and commentary on what is in each tank. It’s a catch and release aquarium - most of the creatures are caught locally, kept for a short period of time for research/exhibit purposes and then released. Just be sure not to tap the glass or you’ll be fed to the shark! The gift shop is also good - a thoughtful selection of nice things, not just a load of plastic tat!
So pleased you and your family get what we and our staff are trying to do Andrew, thanks for your kind words and five stars!
Experiencia fantástica: Great service and coffees
Its Holiday time and getting busy, So glad you appreciate our wonderful cafe and employees, many thanks John!
Experiencia fantástica: Really nice, informative yet fun. Great displays of mainly local sea and rock pool life. All staff interacted well andade the visit fun. Quite small, so an hour is probably enough.. although I could have stayed much longer. Entrance fees supporting this great cause. Well done everyone.
Thats great Tim! glad you understood what we are trying to do here and enjoyed it! many thanks!
Experiencia fantástica: Lovely experience! Really interesting assortment of animals that are always changing. Great information provided. Had fun and would go again! Thank you to Tiger for the tour and information. Image of a confused sponge crab provided.
Its really great when people get what we are doing here! Its not The Deep, its our attempt to show people what is in the ocean on our doorstep, with Marine biologists on hand to explain things, Thanks Melony!
Experiencia fantástica: The tour guide made the trip for us she had only just started recently but she was super engaging and knowledgeable - really enjoyed our trip. Some great exhibits with interesting things for the kids including colouring and litter picking
You just made a young intern really happy! Its great when people underdstand what we are trying to do. Thanks Oliver!
Experiencia fantástica: Absolutely brilliant. SO interesting and the young staff were so enthusiastic and informative. The highlight was a beautiful blue lobster!
Thanks so much Lynette. Our young Interns and staff get a real buzz out of sharing their enthusiasm with people who are genuinely interested!
Experiencia negativa: Really small place paid £8 per person it's a bit too expensive. However staffs are friendly.
I guess everyone has their right to judge us emil, thankfully most people give us five stars! were we really only worth one? seems a bit harsh.
Experiencia negativa: Tour guides just focus on one or 2 people not the group, waste of time and money!!!!!
As most Trip Advisor or Google reviews give us 5/4 stars its a shame you felt you were not getting the attention you deserve.
Experiencia fantástica: Gezellig café met zicht over de baai. Vriendelijke en vlotte bediening.
Many thanks Marc, so many good reviews, makes our day!
Experiencia fantástica: Called in to the cafe. Staff are friendly and the food was very tasty.
Thanks Dave!
Experiencia negativa: This is definitely not an aquarium, at best this place is someone's private collection. I'm pretty sure you have to have a certain number of animals before you can call it an aquarium. For £8 entry per person, I was expecting more than a singular room. Utterly dissatisfied.
Strange that so many people love it sorry you didn't.
Experiencia positiva: Great small lab if you have the feeding tour. There is one info room and one lab room with tanks containing the small life from the Welsh coast, eg corals, shrimp, crabs, sponges, a few fish, jellies, an eel, a spider crab and a sea slug. Going round it yourself won't really be worth it as there's not much to see compared to an aquarium but with the excellent tour with Lloyd who runs the lab and seeing the specimes come to life while feeding made this really interesting. I spent two hours there and there's also a small gift shop with environmentally friendly products and a cafe. Not really suitable for children in my opinion although they try to engage them.
Thanks Viki!
Experiencia fantástica: Really well worth a visit.
Thanks Carla, you are always welcome!
Experiencia fantástica: We really enjoyed our visit to the Sea Trust Aquarium. The guided tour was really interesting and our guide was really friendly and made the tour interesting for both adults and children. We will definitely visit again when we are in the area. Thank you
Thanks Grace, we love it when visitors get what we are doing , makes our day!
Experiencia fantástica: A lovely place to meet up and have a coffee then go for a walk on the beach.
Thanks Emma!
Experiencia fantástica: Really interesting place to visit. Personal talk from very informed staff. Local marine species to view. Plenty of stuff for kids to do and learn. Lovely cafe and gift shop.
Thats great Ande, its really good for our team to get such positive feedback!
Experiencia positiva: Nice little coffee and gift shop that looks on to the harbour. Didn't go into the Aquarium this time around.
Thanks Alex!
Experiencia fantástica: Guided tour every half an hour. Very reasonably priced. £28 for 2 adults and 2 children to get in. Very knowledgeable tour guide through this small little aquarium, where you get to see a range of bones and understand the sheer size of a whale. Another little room with small tanks around the edges where you get to see fish, crabs, starfish, and even a baby shark. Inside, there is a handful of activities for the kids to do. We were lucky enough to have our tour at the time the terrapins needed feeding, so the kids got to do the feed. Some lifetime memories made!
Really nice considered review Jessibeth, and much appreciated, many thanks!
Experiencia fantástica: Love this place
Hi Chris, many thanks! we love that people like you get what we are trying to do, makes our day!
Experiencia fantástica: Excellent
Thanks Ray, much appreciated!
Experiencia negativa: Poor
Hi Kevin, thank you for your review, we have made quite a lot of changes this year to try and increase capacity and trying our best to lose the quality of the aquarium in doing so, can you explain why you thought it was poor so we may improve.
Thanks,
Lloyd
Experiencia fantástica: Excellent experience. It's a smaller aquarium than many I've seen before, but the exhibits are far more hands on. Superb local knowledge from the guides and the marine life comes from the local surroundings. Very impressed.
Thanks James! We are glad you enjoy your visit! What was your favourite?
Thanks,
Lloyd
Experiencia fantástica: Fascinating, catch and release, working on plastic pollution with schools and fishing boats. Porpoise studies. Great people
Thanks lynne really makes us feel good when people get what we do!
Experiencia fantástica: Fantastic little aquarium. Not worth it if you're expecting Sea Life, or lots of tropical fish. What you will get are about 6 tanks, all full of local to the area fish and crab etc. Fish are caught and realised regularly, so always a chance to see different creatures. Fascinating to see what's in the seas off Pembrokeshire, and Fishguard.
Much appreciated Steve!
Experiencia positiva: Very informative tour about local sea life.
Really glad you enjoyed it, Thanks Andrew!
Experiencia fantástica: Always interesting, always changing. Enthusiastic staff great coffee and snacks
So kind Alan, many thanks its great when people get what we are trying to do!
Experiencia fantástica: Great place to go on wet days ,great tour and fantastic coffee in cafe.
It makes our staff and volunteers day to get a good review! many thanks Richard!
Experiencia fantástica: Me and my partner really enjoyed visiting the aquarium, we found all the different creatures fascinating and learnt a thing or two, definitely a great visit for a rainy day for a few hours :)
Many thanks Abbie, Really great when people understand what we are trying to do, thankyou for taking the time to review us, much appreciated!
Experiencia fantástica: Very interesting and informative place to visit. Knowledgeable staff, good value activity and excellent café.
Our people work haard to make the Ocean Lab a success and this kind of review really motivates them, many thanks Patricia!
Experiencia fantástica: Over the years, we have been in a few sea life places and aquariums. These places have been bigger, with many more tanks filled with fish and creatures. However, I have not left a place the way I did today. You get to book a tour, we were 5 minutes late so we were afraid that we missed our tour. We were welcomed by Lloyd Nelmes and Megan Acaster. The tour started with a museum room. This was very interesting as we got to know lots of new facts about the animals from sea and ocean. In addition, we were allowed to touch and hold some of the bones. Later, we entered the room with tanks. Interestingly, they only catch sea kingdom animals for the season, and they release them, this is the reason why they don't have too many. I find that very positive. With only a room full of tanks, we were swept away with full hands-on experience, facts, and interesting encounters of the sea life. I am totally fond of this place. If you believe that "knowledge is power," this is a place for you. Amazing absolutely loved it ❤️
Thank you so much for your review!! It was a pleasure to show you around!
Thanks,
Lloyd
Experiencia fantástica: Well worth a visit with children. Friendly and knowledgeable staff who were very patient answering our four year old's questions and encouraging his enthusiasm. Expect more of an informative show and tell than an aquarium in the way that sea-life or Anglesey sea zoo is. The intimate format of the ocean lab has benefits over other larger attractions and is a great way to fill an hour and ignite scientific interest. In the future I would love to see more use of the Welsh language. There were a couple of signs with a Welsh heading (yes octopus is octopws, well done) but Welsh names for species, translations of information, or any real Welsh signage was conspicuous by its absence. One of my favourite parts of visiting attractions in Wales is sharing the names of species with my son. In language acquisition the names of animals are very important (for some reason). Yes, I won't use corgimwch, draenog y môr or rhufell very often, which is why learning them at other attractions was a joy, but neither will I use prawn, bass or roach in English...
Diolch yn Fawr (thank you) for your kind and considerd review Rhodri, good point! we will look into how we can increase the use of Welsh Language into our signage,Pob hwyl.
Experiencia fantástica: V. Interesting visit, learned interesting facts about local marine life. Very Small place comparing to the likes of The Deep although still recommended. It is a local charity and most of animals in aquariums come from local waters.
Thank you very much for your visit and review! Hopefully with more visitors like yourself we can help protect more species, educate more people and expand each year.
Thanks,
Lloyd
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