Creaciones Acuáticas Ltda.
📍 Localización y contacto
📷 Fotos del Creaciones Acuáticas Ltda.
ℹ️ Información
Aquatic Creations Ltd is a family owned business located in central Maryland just 7 miles south of Frederick MD. The store was opened to the public in 1992 with over 2500 sq.ft. of Saltwater Fish & Corals, Freshwater Tropicals, Koi & Goldfish and the areas largest selection of supplies.
Our staff has over 50 years in the Tropical Fish Industry. We take extreme pride in the health and quality of our fish. We also have established relationships with some of the best suppliers of livestock in the country shipping our store the very best available.
¡Bienvenido a Aquatic Creations Ltd! Esta encantadora tienda de acuarios es conocida por su extensa variedad de peces de agua dulce y salada, convirtiéndola en un destino ideal para entusiastas de todos los niveles. Aquí algunos puntos destacados:
- El propietario tiene más de 50 años de experiencia, asegurando que los clientes reciban asesoramiento experto y productos de calidad.
- La tienda cuenta con una variedad de peces saludables y plantas acuáticas, con muchos clientes reportando configuraciones exitosas en sus acuarios utilizando el ganado de aquí.
- Los visitantes aprecian el servicio amable y atento, destacando la disposición del propietario para compartir su experiencia y ofrecer asistencia.
- La tienda está limpia y bien organizada, creando una experiencia de compra positiva para todos.
- Gran selección de suministros para acuarios y estanques, satisfaciendo todas sus necesidades acuáticas.
En general, Aquatic Creations Ltd ofrece un ambiente acogedor que fomenta el amor por el acuarismo.
🕒 Horario de apertura
- DOMINGO: (CLOSED)
- LUNES: (CLOSED)
- MARTES: 12H-18H
- MIéRCOLES: 12H-18H
- JUEVES: 12H-18H
- VIERNES: 12H-18H
- SáBADO: 12H-18H
🎟️ Compra tu entrada
🗣️ Creaciones Acuáticas Ltda.: Opiniones
Experiencia positiva: great koi and rainbow,not many freshwater chpices though
Experiencia fantástica: Recently purchased some aquatic plant life, The owner was very accommodating towards us and showed us around a bit. The shop carries all the supplies and fish food needed for our pond! We just moved to the area and are more than thrilled to have Aquatic Creations just a hop skip away!
Experiencia negativa: If you wanna see the depths of human misery, visit this place. The owner bask in misery with every breath he takes, great family friendly environment...said no 1 ever
Experiencia negativa: Owner is not a friendly person, seems presumptuous of other persons experiences and belongings (felt a bit misogynistic). Didn't really feel impressed with the selection when I walked in, figured there would be more fish but it was a lot of accessories. Wouldn't come back just going off of friendliness of staff. You aren't doing something right just because you replied to my review saying you are. Honestly just sounded like you needed to make yourselves feel better by responding the way you did. Even more unprofessional and certainly won't be coming back after that. Best luck that you get more years out of a failing business. Crapping on your buyer reviews doesn't help ya. Especially when all your bad reviews are pretty much all the same! Guess you should work on fixing what they're complaining about and you wouldn't get more of them. Asking your staff/customers to heart react good reviews after receiving bad ones isn't a good look either.
Not all days are good and coming in at the correct time for livestock availability is hard to do....it constantly fluctuates and I am sorry that you were not impressed but since we have been in business for 33 years and have 4.5 / 5 with Google we must be doing something right. Good luck in your search and hope that you day is better.
Experiencia fantástica: What an aquatic store . The owner is just awesome. So much inventory for Saltwater and freshwater tanks. Also they have inventory for aquatic ponds for your home . So much knowledge in that store . Highly recommend stopping in and buying something. Tanks and store is VERY clean . I will be back . Michael
Experiencia fantástica: Really nice store. Alot of great tanks and supplies. Owner very knowledgeable. Salt and Freshwater tanks.
Experiencia fantástica: Came here with my son on Friday, if I could give this place six stars I would. Owner is an amazing guy, hilarious, experienced, and really cares for the fish and the tanks. The fish are incredibly healthy better than any other store I’ve ever been to. Already eating in our system, can’t believe this place has bad reviews. Definitely will be coming back, thank you Bill!
Experiencia fantástica: Super friendly! Came in with a water sample and he came up with a great cost effective way to fix it! He could have sold me a bunch of chemicals but he’s not that kind of guy! Will definitely be back!
Hey James, Thanks for the kind words and the 5 star rating
Experiencia positiva: The fish and plants at Aquatic Creations seem very healthy. I was a bit disppointed in the number of tanks when web site says 1500 sq ft. Much of the space is accessories etc, not fish tanks. But the price for plants was probably 20% less than Petsmart though the variety of freshwater fish and plants is less than name brand stores. Good for a visit.
Hello Jenny,
We work hard on our fish / plant livestock and thanks for noticing the quality. Stock levels are sure to improve since Spring and warmer weather is upon us. If you are in the area stop by and see us again.
Experiencia fantástica: Nice store, I haven’t been here before. Their fish are very healthy and active and they take good care of their bettas, their selection is larger in saltwater with more variety there than freshwater. I bought 2 albino Cory I was hoping to get a sterbai they had which was lonely but it was 30 dollars for one big one that was a little upsetting other than that this store is great, doesn’t smell like fish, most fish are in great shape, prices may range as some fish are cheaper than other places while some aren’t, nothing really unfair, other than the Cory I wanted. Will try to comeback when they add have some more stock in freshwater. Thanks again.
5 STARS is the best ....thank you very much and look forward to seeing you again
Experiencia fantástica: Neat little place with some pretty cool fish, coral, and an tank with an eel in it.
Great NEWS and great rating !!!
Thank You
Experiencia fantástica: Best place around for fish or pond supplies. Every fish I’ve ever gotten from here is healthy. Owner takes very good care of the place and very knowledgeable about best practices.
Thank you for the 5 star review and noting our best practices. We try to always do what is right for the fish with hopefully no mistakes. They say practice makes perfect....which is the reason why I am still trying. Thanks again !
Experiencia fantástica: You not could find a better place for all your aquatic needs . The owner of the business is always there to help you and is one of the most knowledgeable people I have ever met for aquatic information. Absolutely amazing what a gem .
Thank you Mr. O'Rourke for all of your complements...... I truly appreciate them !
Experiencia negativa: Even though the pandemic is behind us, you would hope the business owner's attitude has improved but unfortunately, that's not the case. My recent experience was incredibly disappointing (not that the previous ones were pleasant), and it's clear why some small local fish stores struggle to stay afloat. Customer relations and service are crucial, but sadly, this place falls short on both. It's a shame because I used to enjoy supporting this local businesses, but after this, I don't see myself returning. Best of luck to you.
WOW...not sure how (after reading your review) we are able to exist for over 33 years? I'm sure glad that we have established clientele and that they have given us a strong rating of 4.5 out of 5. With that being a fact...... we must be doing something right. So the only thought that I have is....... good luck to you.... in finding the support that you are searching for in the Aquatic Hobby.
Experiencia negativa: I was not satisfied with the costumer service at this establishment. We felt rushed during the process of choosing fish. We wanted certain fish, yet he bagged up ones we didn’t ask for, and we had to ask twice to get the fish we wanted.
I am sorry that you were not satisfied with our service. Apparently there was some sort of miscommunication. Hopefully your fish are doing well and that you will stop in and try again.
Experiencia fantástica: I've been visiting Aquatic Creations for about a decade. While this store is small and easy to miss, it's truly a hidden gem. The owner, Bill, has more than 50 years of experience keeping fish and even designed a number of products aquarium and pond keepers use daily. At this store you can get parts for a filter or an entire fish room, have a pond or large air pump repaired, and access decades of knowledge and experience. As an aquarist with more than 30 years of experience myself, I've watched as small stores like this slowly disappear in favor of big-box disposable aquarium culture. I run a fish room with upwards of 30 tanks and have several back yard ponds. This store is where I go for parts and equipment, plus knowledge of anything saltwater or reef related. I also go here for any aquarium medications I might need, as its one of the few stores still licensed to distribute actual mediations (not just herbal remedies). Stock are healthy and I've had several items spawn the night after I brought them home, while still in quarantine. #ponds #reef #aquarium #fishtank
Thanks Rebecca for all of your kind words. I always look forward to seeing you and hope that all continues with your input and help.
Experiencia fantástica: The owner is always welcoming and well knowledgeable. Great stock. Stop in when passing by, you will be amazed at all the various fish.
Hi Elaine.....Fun !!!....that is it. Thanks so much for such a kind review.
Experiencia positiva: Our experience was fine. We were excited to start our new pond, while also supporting a small business. An employee found us and asked what we needed. He gave us some information, and helped but wasn't overly personable. I asked if he had any advice/tips/tricks for newbies starting their first pond and he said he had none. He did help us pick out bacteria and water conditioner. We were excited and were willing to spend much more on supplies, plants etc than we actually did at the store. So in that aspect it was a little disappointing.
Thank you for the review.
Please know that with over 50 years in the Hobby our company can supply you with some of the best equipment and livestock for either your pond or aquarium. As for tips and tricks .....test kits are essential and water chemistry is always first. Also, I believe that we are past any more frost or frigid nights. So our plants and livestock are ready for sale. Hope to see you soon
Experiencia fantástica: Owner is very nice and they have a lot of equipment. Fresh and salt
We thrive on great reviews like yours
Thank you very much for your kind words.
Experiencia fantástica: The fish from AC are always strong, healthy and they grow well in our home aquarium. The owner is extremely knowledgeable and takes great pride in offering the best fish to customers. This is the only place we trust!
WOW!
I can't ask for a better review.
Thank You
Experiencia fantástica: This is a really cool aquarium store with a good selection of koi, pond and aquarium supplies, and tank fish both fresh and salt water. Not the most convenient location/parking but it beats a trip to a strip mall or big box store. Prices are competitive for the items I've looked at.
Thanks a bunch.......we truly appreciate your kind opinion of our store. Looking forward to seeing you again.
Experiencia fantástica: As a novice aquarium hobbyist, I struggled finding trustworthy information online about how to properly cycle my new tank, choose suitable tank products and select the right fish that were compatible with each other. After spending many hours online, I continually encountered contradictory advice from various sources which resulted in my growing frustration. When my 20-gallon tank experienced a setback in its cycling progress I decided to seek out professional assistance from Bill at Aquatic Creations Ltd. Bill’s wealth of knowledge and expert counseling proved to be invaluable in dispelling the online misinformation I had encountered. Bill provided clear instructions on the correct tank cycling procedures and recommended the necessary aquarium products to cultivate beneficial bacteria for my tank. If you ever need accurate and dependable information for your fish or aquarium, I highly recommend visiting Bill at Aquarium Creations Ltd. With over 30+ years of experience, Bill is a friendly and reliable source of information.
Please know that we thank you very much in recognizing our sincerity in helping those in need with the hobby. The internet has tons of misinformation and it has made our job considerably more difficult. With the correct guidance the hobby is truly rewarding and awesome to witness.
Experiencia fantástica: Great store
Thanks Marie for the 5 STARS.
Experiencia fantástica: Gentlemen was very helpful and gave me excellent advice to resolve my alge problem. Added the recommended microbes alge cleared up in a couple of days
Algae problems are one the toughest to resolve. Thank you for your positive review and I hope the tank / pond is still running well.
Experiencia fantástica: Great store. Very clean aquariums and healthy looking fish. Owner is extremely knowledgeable and helpful.
5 Stars ....thank you very much
Experiencia negativa: My daughter and my grand children wanted to purchase nice koi for me for Mother’s Day to add to our 6500 gallon pond. My daughter asked about the ones inside, larger showy koi and was directed to the outside pots for smaller koi. I have been to this store many times and was always sold what I wanted. We have beautiful healthy pond. Why my daughter was not given the same treatment I receive is not right. I’ll love my 3 little koi the boys got for me all the same. Monica
I have to say that I am sorry for the misunderstanding of our stores intentions. Our policy is to only sell fish for outdoor ponds when water temperatures allow it. We have not begun to sell any fish from our indoor pond yet due to the temperature being to high. Though we are on the edge of doing so. Our indoor pond temperature is at 75.4 degrees F and our outdoor ponds are at 60.5 degrees. It is known (in our experiences) that anymore than a 5 - 10 degree drop can be extremely stressful to the fish. Our outside tanks are more than likely closer to your outdoor ponds actual temperature. With all this being said we hope to start selling our indoor fish within a week or so. Of course with are crazy weather.....who knows. Anyhow, please check back with us as the season progresses.
Experiencia fantástica: This is our local fish store, they've been our store since the early 2000's. I appreciate the knowledge they share when purchasing fish and or supplies. The owner cares about the well being of his fish, which is more than you can say about the chain pet stores in the country. We've had much success with our fish and supplies at Aquatic Creations.
I am blessed to have such good customers. Thank you for the 5 star review
Experiencia positiva: Nice old school hobbyist orient aquarium and pond store. It was nice to see a place like this with a professional owner, rather than dealing with a petsmart or other mega store with hourly wage employees who are not very knowledgeable.
I really appreciate your kind remarks. We work hard to separate ourselves from the Mega Stores.
Experiencia positiva: Small shop but truly ran by passionate people.
We live and breath this stuff hope your tank / pond is doing well.
Experiencia fantástica: We purchased an aquarium, products and fish from this store. Quality, service and advice were great. We're very happy with our fish and the pricing was fair for what we purchased.
Thank you for all of your positive remarks and the bonus of 5 Stars ....yeah !!
Experiencia negativa: DO NOT BUY FISH HERE! We purchased 3 fish here and immediately noticed that they had fungus on their eyes and fins after putting them in our tank. The store is so dark, we couldn't see it when purchasing the fish. One of the fish died less than 24 hours later. We went back to the store and who we are assuming is the owner (Bill), became very nasty and defensive and refused to give us a refund. He was even rude to my 12 year old. He insulted the fungal medicine we use even though the same medicine was for sale in his store. Fish don't develop fungus instantly and die less than 24 hours later. We have a 135 gallon tank and fish that we have had for over 20 years. I am just hoping that this doesn't kill all of our fish. If this were a reputable store, they would have tried to make this right.
If you have a urinary tract infection a PH of 6.2 can be expected but I can assure you it is not acceptable for the majority of Tropical Fish. It is unfortunate but some hobbyist refuse to test water. We do our best to get our customers to understand the importance of regularly testing the tanks water. If you refuse to test water the potential result can be exactly as occurred.
Upon testing your water sample we determined that your water PH is lower than 6.0 (our test kits could not even register the actual PH). We (as most other stores) keep our Freshwater tanks at 7.0 PH. We showed you a side by side comparison to establish the water quality difference between your tank water and ours. You should only move fish no more than .2 PH during an acclimation. You also tried to blame a disease on the loss of the fish which I showed you that we have a variety of 60 plus vibrant and healthy fish in the same water with no signs of any diseases or stress . Your medication choice is considered a tonic which may be helpful but it really is more of a weaker broad spectrum approach. I feel bad for the other fish that you purchased and I can only hope that you will except the importance of acquiring and maintaining good water quality. It will (at some point) have an effect on the overall health and longevity of all your existing fish.
As for our store making "things right" I can only hope that you get the message that you need to start testing water and quit going on assumptions that everything must be great because the water is clear and the fish are swimming . That would be the best overall of "making things right" for the health of your fish.
Experiencia fantástica: Owner answered all my questions. Very knowledgeable. Nice store
WOW thanks for the 5 stars and the positive mentions.
Experiencia fantástica: Great shop, with a very knowledgeable owner. The fish have always looked healthy. He also has a variety of aquatic plants.
5 stars is the top ....yeah !!
Experiencia positiva: Had questions about alge on a farm pond, very helpful.
I appreciate your review.... hope our discussion proved to be helpful.
Experiencia fantástica: Great place to pick up decorations for your fish tank.
5 Stars is a great rating ....thanks
Experiencia fantástica: He knows his stuff. My pond is healthy now thanks to his recommendations. It's almost hard to believe how it turned around.
Thank you for the kind remarks......hope the pond is continuing to do well.
Experiencia fantástica: This is a great store. Well stocked with healthy, beautiful, happy fish. I bought 2 Gold Gouramis 11/03/21 and 2 Corydoras. I went back 11/9 and bought 3 more Corydoras, an Amazon plant, a rock and a aquarium glass scraper/cleaner thing on a handle. The fish are fat , shiny and feeling good. The plant is alive with new growth, the glass is clean and the fish like the cool black and white striped rock. The male gourami is Dr.Perry and the female Goldenscents. She was beating him up so he got his own tank and she got an Electric Blue Acaro named Eddie Acaro as a tank mate, along with the Corys. They all are happy now. The Gold Gouramis are the prettiest Gouramis!! The man running the store is a great guy, very kind , nice and knows a lot. I appreciate his knowledge and healthy fish.
5 Stars is awesome....hope your tank is doing well.
Experiencia fantástica: I can say this is A Aquarium Store like in the good old Days the stuff I saw in thare brought Back some good memories. Me and my Cousin Took a trip there And I can say this Store is well Worth the Drive. The Owner was vary Respectful and polite And has a good knowledge of Hobby. He Also has a nice variety Stock of Fish and other Aquatic animals. Fresh & Salt Water. Plus A variety of Corals. He also carries Various Aquariums Kits and Accessories Plus Old School Stuff to. Me and my cousin bought some fish from him along with a couple other things his prices are fair. So if you're a Fishkeeper Reef keeper or just getting started Or would like to experience a "Real Aquarium Store" I highly recommend this place. Me and my cousin as of this review are looking forward to visiting This Store again.
Thanks for the 5 stars and recognizing our sincerity to the hobby. We continue to be different than the run of the mill box store.
Experiencia negativa: Went to this location with high hopes. Owner, Gentlemen was rude, unhelpful and acted as if we were a nuisance Was to busy to answer questions or wouldn't give actual price. Terrible service. Will never return.
We have been in business for 32 years and I am sure all of our days are not perfect...maybe if you are in the area you could stop by and visit us again. Your opinion may become different and good luck in your search.
Experiencia negativa: List of rules on door. Need mask, 1 customer in the store at a time And god forbid do not call them if the door is locked. Apparently if you pass the rules they lock you in while your shopping. Covid got people acting like kidnappers. No thank you.
The signs have been in place since the beginning of the Covid Pandemic. We still have children under 5 years of age that are coming in that are not vaccinated and our Covid policies were always in place to protect our guest.
Please know as of this week we have a new Covid policy......" Masked are not needed to enter but are appreciated to give comfort to those that are still wearing them "
Thanks for pointing this out and we hope that you will make a return trip to our store someday.
Experiencia fantástica: A great little fish store. Has any supplies you need and a solid selection for tropical and saltwater fish. The employee was kind and helpful. I did not see anything saying children weren’t allowed and I did have my one year old with me. Beautiful coral selection, all larger colonies but the best than I’ve seen in other stores.
Thanks for the 5 Stars....... a lot has changed since our COVID Policy
Experiencia fantástica: EXCELENTE ! TIENE DE TODO PARA TU ACUARIO , LO RECOMIENDO
Thanks for the five stars
Experiencia fantástica: We go to this store for all our aquarium needs. Bills knowledge of aquatic hobby is second to none, and he takes time to answer our questions and recommend options. No trying to sell stuff we don't need like Rick's
Thank you for the 5 star rating and noticing our differences.
Experiencia fantástica: Great store amazing staff and products
another 5 stars ....thank you !!
Experiencia fantástica: Awesome little store full of beautiful fish and supplies. Great guy who owns the store and shared the humble beginnings of Aquatic Creations Ltd. Super friendly and helpful..
I appreciate the 5 stars .......we are very thankful to have good customers like you.
Experiencia fantástica: Not a big box store pushing sales but a very knowledgeable owner who takes the time to inform and steer you in the right direction for what is best for you and your needs, not what's best for making a buck!
Thanks so much for recognizing our mission. Look forward to seeing you again.
Experiencia negativa: We walked in and the owner immediately snapped at my son telling him to watchout ....dont step on the bubble wrap. Which was all over the floor. Then the owner preceded to follow my son, as if he was going to steal A FISH!...unpleasant experience. Wasted 1 hour to drive there
Less than an hour before your visit we had received a very large order of aquariums and there was packing material everywhere. I remember asking your son to be careful as I cleaned up the boxes and bubble wrap that was all around the store. I do believe however, you have mistaken our caution of safety and actions as something very different. Safety is always first ..... especially since the store is full of glass and on the day that you choose to visit us ....packing material was everywhere. Sorry that you feel as if your time was wasted and good luck in your search.
Experiencia fantástica: Great selection and helpful staff! We called at least 6 or 7 stores looking for a certain product before finding exactly what we needed here. Not only did they have it, but the price was good and the person who answered the phone immediately knew that they had it. Great experience.
Thanks very much for the 5 star rating. It is tough being in business today but the compliments keep us going.
Experiencia fantástica: This store has a vibrant and healthy selection of fish, plants and coral.
YES......another 5 star review. Thanks so very much !
Experiencia fantástica: Very nice and helpful! Decent prices and doesn't try to push the most expensive.
It is an everyday approach ...thank you for the five stars !!
Experiencia positiva: A very nice store with lots of supplies and hard to find fish like large koi, angelfish, and fancy betta fish, there wasn't a single sick fish in the entire store. The store may look small but it is very impressive.
It is so nice to hear when a customer raves about our fish health. All part of the results of great suppliers and experience in the industry.
Experiencia positiva: They had a pretty good selection of fresh and salt water fish.
It is usually better but we are having supply chain problems...thanks for the 4 star rating.
Experiencia positiva: Knowledgeable staff. This is the only place I buy fish since they're always healthy. They have freshwater, saltwater, and koi as well as supplies and equipment. Bit off the beaten path but more than worth the short drive (1 mile south of Urbana, 9 miles south of Frederick).
Experiencia positiva: Cute place with surprising amount of variety. A bit expensive but everything looks well taken care of.
They say variety is the spice of life....we try to stock the best available. Thank you for the 4 stars
Experiencia fantástica: They always have what we need!
Thank you very much!! We do our best having a complete line of products.
Experiencia fantástica: Great store! Very clean and well kept. Fish are healthy and there is a great variety of fish (both fresh and saltwater), plants, food, medicine, and anything else you would want. One of the better stores that you can find around the area. Love supporting local stores!
Thanks John.......for all of your support.
Experiencia fantástica: This business, among all currently Crisis affected others, which is having difficulties to satisfy all customers still keep the minimum acceptable level of sanitation, prices and supplies to accommodate customers' needs and hobbies. Hopefully we would all still be understandable, supportable and survivable until this crisis is somehow over.
Wow........Thank you so very much for recognizing all of our efforts. Just trying to do our part in keeping our customers and ourselves healthy. It is a wicked disease and it is still with us as I write this message. Hopefully it will be behind us soon....Thanks Again !
Experiencia fantástica: Always clean and organized. The owner is very informative and helpful. I'm still new to the hobby so he'll give me advice on which fish are compatible. The price of the fish are good and they look healthy. This place is definitely for enthusiasts. I'll be making this my go to place.
FIVE STARS ??? A SUPER BIG THANK YOU !
Experiencia fantástica: Recently, I went to Aquatic Creations Ltd to get some aquatic plants for my aquarium, of which there are plenty! Two weeks after I purchased my plants, they were flowering in my tank. For a hobbyist, I was stoked that my plants were flourishing, healthy, and excited that I was getting a great biological balance for my fish, etc. Aquatic Creations Ltd is a great store that is filled with healthy, colorful fish, both freshwater, as well as salt water. One other wonderful feature is a section on ponds, pond plants, etc. The owner is friendly, knowledgeable and quite informative towards the care and upkeep of your fish. I will be a repeat customer!!!
Thank you for all of your kind words....looking forward to helping you again.
Experiencia negativa: What a terrible businessman. Me and my son both are aquarium enthusiast . He loves helping me with our multiple fish tanks. Store owner would not let me in the store because I was with my well-behaved child. Told me no one is allowed in under 15 and I need to read the sign on the door. Told him that was ridiculous it’s a fish store. His response was he has to protect his business. Last time I checked their are no terrorist groups of children in Urbana. This guy is crazy. No wonder the parking lot is always empty. DON’T SHOP HERE!!
The pandemic is constantly changing and the latest prediction is that we may be out of the woods in 18-24 months. So stay healthy and we hope your son keeps doing well with the aquarium hobby.
Experiencia negativa: I never write reviews, but my child is 110% crazy about his 70 and 90 gallon aquariums and is not even allowed to step foot in this store..my wife and I tried to go and we read the no children sign, but we were sure that it was no unattended children. No we were wrong. When we walked in we were screamed at by the owner that he needed to leave..my son was super upset and it took us over an hour to calm him down and explain he was not allowed in the store because he was a kid.. Sad because from what we saw the store looked super nice. Thanks again.
The pandemic is constantly changing and the latest prediction is that we may be out of the woods in 18-24 months. So stay healthy and we hope your son keeps doing well with the aquarium hobby.
Experiencia fantástica: Great experience and very knowledgeable staff. Loads of inventory, so bypass the big box stores and online and help your local businesses!
5 Stars is great and we still have a good inventory......Thanks for the review
Experiencia fantástica: Owner was very friendly and helpful. Shop was clean and strictly followed covid protocols. I will definitely be coming back!
Wow 5 stars and you appreciated our COVID Policy....THANKS !
Experiencia fantástica: Definitely appreciated this shop: I bought 6x Glowlight Tetra and 1x Dwarf Gourami from this place. The glowlight tetra were very fairly priced, i believe around 2-3 dollars a fish. The dwarf goirami was a little pricier for a single fish, about 12 i think for a single fish. However i felt inclined to get it as i saw in comparison to some other shops in frederick county, the fish were generally in better condition, with less crowded tanks. I also bought a java fern feen plant for about 6-7 dollars if i recall correctly and I am happy to report after about 2 months of care it has been growing well, despite the particular plant i was given having a covering of hair algae on some of the leaves i was given. In general most of the aquatic plants, particularly the amazon swords were in good condition. The shop during quarantine had unconventional rules, but they’re really easy enough to follow. As advised at the front of the store, you can expect to wait a couple minutes as customers are allowed in 15 or so minute intervals to enter the store. I waited maybe 7 minutes and had no other problems navigating the store once in there. While not what i was there for, i also noted a fairly well maintained, if plain koi pond with impressive and large specimens. There was a substantial saltwater section with the same lack of overcrowding i noticed in the freshwater tanks. And i noted an interesting placement of the popular but unfortunately often mistreated single/double-tail goldfish in a hidden corner tank of the store. This is to say, i believe a good amount of thought from someone knowledgable or passionate about fish-keeping was put into the layout. My only problem in terms of the fish in stock was probably the betta section, which featured permanent and filtered, but very small enclosures for the bettas, that seemed to have transparent walls between them. The bettas looked in well enough condtion, and this type of small enclosure is often an unfortunaye necessity for smaller shops, but the housing could definitely be better, and i worry the bettas might upon further examination be, be undergoing a certain level of stress, and/or may be susceptible to unwanted sickliness. Overall i much like this shop. I will likely be visiting again soon to pick up new plants, snails, or perhaps another schooling species for my 30 gallon tank.
Thanks for the review and your kind wording of our livestock.
Experiencia fantástica: I really enjoy this shop for its variety of healthy animals and plants, and quality equipment/supplies. It's evident whenever I visit that the stock is well cared-for, and all the fish and inverts that I have bought from here have thrived in my aquarium. The owner is particular about the quality of the tanks and supplies he sells, which I appreciate. I felt comfortable buying my upgraded 60 gallon tank from here, knowing that the shop stands behind what it sells. Aquatic Creations also takes the Covid pandemic seriously, which is an added bonus.
Thank you for the 5 stars and the positive comments about our COVID policy.
Experiencia fantástica: Great shop
Experiencia fantástica: Excellent selection of gorgeous fish. A lovely place.
Experiencia fantástica: Very knowledgable owner. Purchased a wrasse and hammer coral there.
Experiencia negativa: Poor selection of saltwater fish and unwelcoming environment. I'm all for sensible, science-based COVID rules, however no children under 14 allowed in the shop is arbitrary. Staff was very rude when talking to me about this policy. This does not encourage new family hobbyists. Will stay with other local shops that help the hobby to be fun.
Local small businesses are having a hard enough time staying afloat during this CRISIS and it pains me to say that I am very disappointed that a few feel the need to post NEGATIVE comments about a stores policy during a NATIONAL PANDEMIC.
In consideration of the few negative reviews we have recently received..... they have come during the time of the Covid Crisis. A few appear to have a disregard to our companies Covid -19 policy and that they do not respect nor accept them during a "State of Emergency" proclaimed by the Governor of Maryland.
Even our local county schools are closed with over 70% of surveyed respondents voting to keep the children OUT OF THE CLASSROOM and at home for virtual learning where they are safe and hopefully Covid-19 free.
Applying the stores Covid-19 Policy is not a situation that makes us happy and that we are doing all that we can to keep our customers and their children alive and healthy.
Maybe when all this is over they will have a different opinion and give us another chance to support their hobby.
Our response from a previous negative Covid-19 Review:
Unfortunately everyone is experiencing pandemic fatigue and want for life to return to normal. I apologize for your negative experience and hope that you can understand that this has been the most stressful period in almost 30 years of being in business. We are doing the most that we possibly can to stay healthy and to help our customers have minimal exposure while shopping in our store. Please also know that we are thankful for everyone's patience, including all of our newer patrons. Over the course of the last several months we have asked hundreds of our customers, to find, that they are in agreement of our stores shopping policies and are appreciative of our approach in sanitation by keeping minimal contact with products and persons. I sure hope that the Covid-19 limited business will end soon and all will go back to normal. Until then, please stay healthy and we hope you will come back to see us.
Experiencia fantástica: I have been a client at Aquatic Creations for a decade. I normally do not post but want to stand up for this establishment. Covid is causing havoc to small businesses. I know the owner of this establishment and he wants to be able to help everyone while keeping everyone safe. I understand some may not like the policy but it is necessary. Aquatic Creations is there to help anyone that is looking to enjoy the hobby. I would strongly recommend them to anybody looking to get into the hobby or those that have lots of experience. It is definitely the most knowledgeable staff in the area, with a good selection and reasonable prices.
Hey Scott, Thank you for understanding and the further explanation of our Covid Policies. We are just trying our best to serve our customers. Stay healthy and enjoy the Holidays !
Experiencia positiva: Knowledgeable owner. Nice selection.
Thank you very much. Hope to see you soon.
Experiencia fantástica: Nice privately owned shop. Better selection than the big box pet stores in small tropical fish. Both the plant and the fish I bought are doing well after 48 hours in their new homes.
Wow !!! A genuine very appreciated review.......Thanks so much !
Experiencia negativa: This store is down the road from me and we decided to go there today to purchase fish for an aquarium we gifted our son. The rules, which are posted outside stated no children under 15. I went in to ask if I could bring my son in as he wanted to pick out his fish. I walked in and walked around the store and no one was there. As I started to leave the gentleman came out from the back and I proceeded to ask if my son could come in and pick out his fish. Mind you the store was completely empty. He said no. I thanked him and left knowing I would never return nor contemplate doing business there ever. Instead we went to Rick’s Fish and Pets and spent $275 there. How aquatic creations will survive with such service and indifference towards customers is beyond me. Ironically, when you look at their website they go on about wanting to provide the best service to attract people to the hobby as well as keep people in the hobby. The real experience itself accomplishes the exact opposite of that.
Local small businesses are having a hard enough time staying afloat during this CRISIS and it pains me to say that I am very disappointed that a few feel the need to post NEGATIVE comments about a stores policy during a NATIONAL PANDEMIC.
In consideration of the few negative reviews we have recently received..... they have come during the time of the Covid Crisis. A few appear to have a disregard to our companies Covid -19 policy and that they do not respect nor accept them during a "State of Emergency" proclaimed by the Governor of Maryland.
Even our local county schools are closed with over 70% of surveyed respondents voting to keep the children OUT OF THE CLASSROOM and at home for virtual learning where they are safe and hopefully Covid-19 free.
Applying the stores Covid-19 Policy is not a situation that makes us happy and that we are doing all that we can to keep our customers and their children alive and healthy.
Maybe when all this is over they will have a different opinion and give us another chance to support their hobby.
Our response from a previous negative Covid-19 Review:
Unfortunately everyone is experiencing pandemic fatigue and want for life to return to normal. I apologize for your negative experience and hope that you can understand that this has been the most stressful period in almost 30 years of being in business. We are doing the most that we possibly can to stay healthy and to help our customers have minimal exposure while shopping in our store. Please also know that we are thankful for everyone's patience, including all of our newer patrons. Over the course of the last several months we have asked hundreds of our customers, to find, that they are in agreement of our stores shopping policies and are appreciative of our approach in sanitation by keeping minimal contact with products and persons. I sure hope that the Covid-19 limited business will end soon and all will go back to normal. Until then, please stay healthy and we hope you will come back to see us.
Experiencia positiva: I really liked this place. But hes got some weird covid rules. Each their own i suppose..
Thanks Stephen....hopefully the Covid-19 stuff will come to an end soon. Thank you for the 4 star rating.
Experiencia fantástica: Wonderful location and knowledgeable staff. Thanks for all the help!
Hi Kimberly, we really appreciate your comment and the 5 star rating .......YEAH !!!
Experiencia fantástica: Passed by many times but finally went in, this place was awesome. The owner was very kind and funny! This will def be my go to when I’m in this area :)
Well...I am flattered....great choice of words.....awesome, kind and funny. Totally appreciated. Thank You !
Experiencia fantástica: I have been coming to Bills shop for almost a year now. 90% of the fish in my tank are all from his shop. He has sold me coral and fish that have made my tank beautiful. When I have a question I always go to Bill for advice and will always buy my fish from his shop. Carl
Thanks so much Carl......let me know if there is anything else I can do for you.
Experiencia fantástica: Bill’s fish are always clean and healthy. Every time we visit he always answers the questions that my dad and me have. He has a customer for life.
It is awesome to have such a young enthusiast.......keep up the good work and give your Dad lots of support.
Experiencia fantástica: Sixline wrasse and blenny are doing well. I had a positive experience considering the times were in. The marine fish selection was of decent variety and the corals/tanks looked well kept at a glance. I'm only writing this review because I read the recent negative reviews on rude employees. I admit I got in and out quick after reading them and did not spend the time here I would of liked to and I probably would of bought a few frags if I wasn't rushing myself. The employee was not rude he offered to help me and i told him what I was there to buy and he showed me the fish I bought them and got out.
It is great that the fish are doing well and Thanks so much, for your understanding during these crazy times.
Experiencia fantástica: Fantastic selection of saltwater species. Owner was super nice, definitely will be coming back asap. Just started my saltwater tank about a week ago, he could of sold me a couple fish but encouraged me to wait for the cycle to complete Highly recommend this place!
My job is to keep you in the hobby and not to let you fail. I totally appreciate all of your kind words.....hope to see you soon.
Experiencia negativa: I visited the aquarium today with my brother and it took 30 minutes to arrive. When we got there we had to wait 15 minutes because the store only allows two families at once. Although no one was in the store the guy informed us when we finally walked in. He then proceeded to ask me what I was looking to purchase and I told him nothing in particular yet just looking around. He then questioned if I even had an aquarium (which I do) . He then told me that "Im not allowed to freely stroll around the store when I want because of COVID." We found it very insulting since we did not know yet what we wanted to purchase because we weren't allowed to browse the store. We polity left right after and said thank you even though I was looking to add a new tank mate. We also are both over 18 which the rules state you must be 15 and over.
Unfortunately everyone is experiencing pandemic fatigue and want for life to return to normal. I apologize for your negative experience and hope that you can understand that this has been the most stressful period in almost 30 years of being in business. We are doing the most that we possibly can to stay healthy and to help our customers have minimal exposure while shopping in our store. Please also know that we are thankful for everyone's patience, including all of our newer patrons. Over the course of the last several months we have asked hundreds of our customers, to find, that they are in agreement of our stores shopping policies and are appreciative of our approach in sanitation by keeping minimal contact with products and persons. I sure hope that the Covid-19 limited business will end soon and all will go back to normal. Until then, please stay healthy and we hope you will come back to see us.
Experiencia negativa: STORE IS AWSOME THE OWNER OR GUY WORKING WAS RUDE. IDK I tried being nice the whole time i was there and i was but the guy working seemed like hey wanted me out of the store, he kicked some else out for having a baby with him saying 15year or older only. lol it was just me in the store why kick out a customer and why did u make me feel rushed. I told him it was a 40min drive that i just wanted to look around a little (after i bought a few things) and i could tell he didnt like that. Just called back today for a fish idk why i did but same thing over the phone. I asked about the koi if he had any around 8 inches in stock he said nope and tried to hang up lol. I tried to ask him what he had but he said i got customers i got to go. im not driving another 40mins for u to show me the door lol what the heck man. Cheer up some and ill come back
Unfortunately everyone is experiencing pandemic fatigue and want for life to return to normal. I apologize for your negative experience and hope that you can understand that this has been the most stressful period in almost 30 years of being in business. We are doing the most that we possibly can to stay healthy and to help our customers have minimal exposure while shopping in our store. Please also know that we are thankful for everyone's patience, including all of our newer patrons. Over the course of the last several months we have asked hundreds of our customers, to find, that they are in agreement of our stores shopping policies and are appreciative of our approach in sanitation by keeping minimal contact with products and persons. I sure hope that the Covid-19 limited business will end soon and all will go back to normal. Until then, please stay healthy and we hope you will come back to see us.
Experiencia fantástica: Great little shop, lots of items of hobbyists or beginners alike.
Experiencia positiva: Nice store.
Experiencia fantástica: excellent selection. high quality aquatics and very knowledgable staff. koi, pond, saltwater, freshwater.
Experiencia fantástica: High prices but great place
Experiencia fantástica: Super friendly and knowledgeable
Experiencia fantástica: Great place if you're really into fish. Very large stock of high end equipment. Great selection of fish including hard to find, high quality fish. .
Experiencia fantástica: Stopped in for the first time and I will say it a amazing store, lots of brand name equipment. Nice looking livestock and the owner is very nice to talk to. We will definitely be back again soon...
Experiencia fantástica: Very nice place and friendly staff
Experiencia fantástica: Always clean. Great selection.
Experiencia fantástica: Good selection of freshwater and saltwater fish, plants, coral, food, and quality equipment. I always stop here before I look anywhere else. The fish are healthy and the service is always great. I recommend this store to newbies and hardcore hobbyists alike.
Experiencia fantástica: Wow! We have a new favorite fish store!! Healthy..Clean Tons of products. Tank supplies. Maintenance stuff. Food. Fish. Coral. We stopped in back in the spring. And again today. Such a great store. We will be back more often!
Experiencia fantástica: Heather was awesome. She was more than helpful and happy to answer all of our questions.
Experiencia fantástica: This place is awesome! great selection of unique and most importantly healthy fish! Owner is a guru. He will give you honest advice even if it means sacrificing a sale to make sure you have the correct tank mates. Also big selection of beautiful koi fish
Experiencia fantástica: Great store great customer service. Nice selections of saltwater fish
Experiencia fantástica: The store was clean organized very informative staff enjoyed had every thing
Experiencia fantástica: Great service, very knowledgeable and friendly staff. Great selection of fish at reasonable prices.
Experiencia fantástica: Very friendly and knowledgeable
Experiencia fantástica: Absolutely amazing! I moved from Maryland to Washington State and they helped me box up my fish so that they were able to survive the trip. Very knowledgable and kind people. My fish made the trip with no complications and are as happy as can be! Absolutely wonderful establishment with even better people. If you ever need anything fish related I recommend this place as the best around!
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