Suministros para Mascotas Plus Normal

Experiencia fantástica: The staff and selection here is amazing. When I had surgery and couldn’t carry the dog food staff helped me without question. Yesterday I did a pick up order and they were sold out of calming gummies. They called me and gave me options on what to do. There was a lady that called me originally and when I called back the young man helped me swap out the item for another. He was the same guy that brought it out to my car. Can’t say enough positive things about the staff here. They care and are kind! Happy to have you in town. My dog was calm from the fireworks yesterday due to your help, thank you!!

Experiencia negativa: Went in to look for bird food. Was disappointed to find they don't sell anything for birds.

Experiencia fantástica: Staff is always super helpful and nice! Love shopping here for my animals! The self-bathing station is also a huuuuge plus with supplied soaps, towels and a blow dryer!

Experiencia fantástica: staff is really nice

Experiencia fantástica: The groomers are fantastic! They are friendly, courteous, and show great compassion toward their four-footed clients. I highly recommend.

Experiencia fantástica: Pet bath facilities are great

Experiencia fantástica: Great facility, staff, services, and prices. Our Fred loves it. (As much as he can love any bath and nail trim )

Experiencia fantástica: Such a GREAT place! The fish section is always immaculate, and the grooming/pet wash is amazing! Staff is always super nice and helpful!

Experiencia fantástica: Great selection, friendly and helpful staff

Experiencia fantástica: Alexis was awesome shared a lot of great information was professional and very kind I will definitely be back to buy more cichlids!

Experiencia fantástica: Had our 6 year old Goldendodell groomed there. The did a wonderful job best I think she has ever had done highly recommended them.

Experiencia fantástica: Love this place, anywhere you go animal stuff isn't gonna be cheap but for 15 dollars they have a decent dog washing station where they provide you with shampoo, conditioner, towels and an apron. He doesn't like baths as you can see.

Experiencia fantástica: The store is always clean well stopped the staff is always friendly and the groomers are great

Experiencia positiva: They were out of feeder fish. So it was frustrating they were out of stock. The employee up front ignored us and we had to go find someone to help us.

Experiencia fantástica: This is the best place for kitty litter, and people are always nice.

Experiencia fantástica: Quality but could recommend better care for their reptiles

Experiencia positiva: Nice place to wash our fur terrorist. Clean and stocked.

Experiencia negativa: They cut my poodle almost to her skin..I gave them a second chance and they did it again... never again I'm pissed

Experiencia fantástica: Staff was very pleasant and made my dog who hates having her nails done feel at ease

Experiencia fantástica: Took our Australian Shepherd in for his 2nd haircut wit Kat. She did a great job. He looks so good. Wonderful job. Very pleased. . Thank you very much. Thanks Kat we will definitely be back. Check these people out. .

Experiencia fantástica: Love this place! Everyone here is always incredibly kind and helpful. Plus they have a better selection than most of the other pet stores in town and frequently have great deals!

Experiencia fantástica: This Is A Nice place to shop for your Pets

Experiencia positiva: We came a few times for grooming for our dog. They did a great job and coupons made it cheaper. It was always fast to get in. Staff was always friendly too. BUT, our dog started acting very unlike himself and was VERY RESISTANT to going back for a groom the last time we went. He was literally pushing back against my body. Our dog has never acted like this anywhere else before or since then. That was a huge red flag for me. I would still get treats or supplies here. I would not leave my dog here alone though.

Experiencia fantástica: Pet Supplies Plus - Normal, Illinois. Great store, great selection, friendly service, and awesome rewards program!

Experiencia fantástica: Great service and great prices. Huge selection of everything.

Experiencia positiva: Tanks are always sick. Isolate your fish in a hospital tank before putting in main tank.

Experiencia negativa: I bought 8 fish a couple weeks ago. Out of the 8 only 2 are still alive. Fish I bought at another store are doing fine.

Experiencia fantástica: My favorite pet store in town. I find the staff is much friendlier here than the others.

Experiencia fantástica: Management and associates are very friendly and knowledgeable about the pet products offered in their store. They truly care for the well being for your pet. Thanks for your great customer service and making our shopping experience a pleasure. Nan and John, Bloomington, Illinois

Experiencia fantástica: The staff greeted us, very friendly and helpful. The groomers were friendly, helpful with concerns for my pet. Very willing to work with us and our needs. The best!!!

Experiencia fantástica: The store was clean, right down to the bathroom! The employees were friendly and helpful in every way.

Experiencia fantástica: The employee helped me look for what I was wanting to purchase. She walked me to the aisle and handed me products that I might need.

Experiencia positiva: Pricing with coupons tends to make this a great space to shop and get items for your pet. Good selection and quality pet food. Specifically for us, the dog food tends to be priced lower here with couponing. And the dog wash is very convenient. I can’t give them full stars, as we have tried to use grooming services over the years and found it to be a up and down experience. More recently it’s been more a down and disappointing process and experience. Whether it’s related or not, there is a noticeable turnover of staff. In store follow up from management was more placating rather than pro action to address the issue. Again, as a store, it is a good place to get needed supplies. It’s just not consistent for grooming services.

Experiencia fantástica: I shop this store on a regular basis since they carry my dog's food. The selection of food and treats are great and the staff is friendly and knowledgeable.

Experiencia positiva: Great selection of good products.

Experiencia fantástica: I love Pet Supplies Plus! The staff are always incredibly kind and helpful.

Experiencia fantástica: Great customer service and great selection of items

Experiencia fantástica: This place is an amazing Pet store! I’m always drawn to the wall behind the cashiers looking for adoptable ferrets! Anything you need for your pets can be found here, with reasonable prices! All the cashiers I’ve dealt with here & staff walking around or stocking shelves, were friendly & helpful. Check out the CBD products! I highly recommend this store for all your pets needs!

Experiencia fantástica: I used the curbside pickup and it was awesome! Great service, what I wanted was ready in less than an hour

Experiencia fantástica: Employees always seem engaged and happy. Tons of product. I actually enjoy shopping for my pet food there!

Experiencia positiva: I like the store but the prices aren't the best. They're also missing a lot of the items I frequently purchase for my dog. Not all of the associates are knowledgeable of the inventory and products. I guess I shouldnt expect that but it's still a little annoying. My baby got his first haircut here and it's not what I was hoping for, especially at the cost. But I appreciate anyone who is kind and patient with my "less-than-agreeable" pup. Petco actually turned him away! :(

Experiencia fantástica: Found the staff to be friendly and helpful. They have a nice selection of products and the store is always clean. Fritz and Lexi always love me more when I arrive home with their treats !!

Experiencia fantástica: Very helpful employees. Clean and lots of selections in various items.

Experiencia positiva: Not all items in the bulk treat section are priced for easy checkout.

Experiencia fantástica: Friendly place with many options for pet food!

Experiencia fantástica: Friendly staff. Always have what I need. Convenient location next to Schnucks grocery

Experiencia fantástica: Always friendly and helpful staff!

Experiencia fantástica: I drove 60 miles to this pet shop for the first time and was extremely pleased. They had fish come in that I wanted, called me upon arrival, and set them aside until I came. I’m real picky when it comes to fish illness and I saw absolutely none. Very few shops have no traces of illness in their stock, but I saw only healthy fish. Also, the staff was polite, patient, and really wanting to please their customer. I also think their prices are more than fair…..I’d gladly pay more for the nine fish I got today. I will indeed return and wish to thank Alexis for her super great service and superb fish quality and selection.

Experiencia fantástica: Very friendly and helpful for any animal

Experiencia fantástica: They carry Hills for our 4 legged ACE, so rhank tou@

Experiencia fantástica: The staff are all so friendly and helpful. The groomers do a great job. Mya always takes great care of my puggles!

Experiencia fantástica: Great prices, great friendly staff, clean store and great selections! Would definitely recommend!

Experiencia fantástica: First time using the grooming department here & they did a great job with my dog Chance!

Experiencia negativa: Dont stand behind prices on products and dirty bath area

Experiencia fantástica: Pet Supplies Plus is always quick and available for doggy grooming. They listen to what I want for my dog and groom her appropriate to her breed while meeting my wishes. Most staff knows and loves Fyrne as we've had her groomed a couple times and my dog is very sweet and easy going. It makes me feel at ease dropping her off for grooming and their estimated times are always accurate. I appreciate the texting feature to notify me when Fyrne's bath and cut are finished. I've had a very bad experience at the Salty Dawg and getting my dog's needs met and her wellbeing kept in mind at Pet Supplies Plus is so reassuring as an owner that I'm going to the right place for my dog. I highly recommend any groomer as I've had multiple groomers take care of Fyrne and do such an amazing job. Thank you @Pet Supplies Plus.

Experiencia positiva: There ok friendly but high priced in everything

Experiencia fantástica: Very good and complete pet store, lots of cat foods!

Experiencia fantástica: Great prices! Great selection!

Experiencia fantástica: Great customer service and awesome prices.

Experiencia fantástica: Helpful staff and great discounts. Grooming folks do a good job. Our dog loves to visit.

Experiencia fantástica: Super simple layout. Great staff. Well cared for animals. On site grooming by professinals or use the self wash.

Experiencia fantástica: Usually always greated w such great customer service

Experiencia fantástica: Incredible customer service. Every. Single. Time!

Experiencia fantástica: Great place to go for all your pets needs! Ask for Monty!

Experiencia negativa: Last time I took my dog to get her nails clipped, the groomer made her yelp 3 times. Another employee ended up going back there to ask it everything was okay. Today, I went in to give my dog a bath and give the groomers one more try. Well, I stood back by the groomer for a couple minutes without anyone appearing. I went up front and asked the cashier if there was a groomer and she told me there was, so I let her know that there was no one back there. I went back to the groomer expecting the cashier to tell them they had a customer. No one ever came back to help. So I gave up and just went to get my dog wash. While I was the next person in line the cashier told the manager I was looking for the groomer (after how long she finally told someone?)...the manager treated the entire situation as if it was the most inconvenient thing on planet. She wanted me to follow her but since already waited so long and I was the next one in line, I was doing my transaction first. 45 seconds later I was finished and proceeded back to the groomer (since I thought I was going to get help) no one ever showed up AGAIN. So I just gave my dog a bath and will go else where for a nail clip. But while I was bathing my dog, it sounded like the groomer finally appeared but all the dog was doing was whining and yelping. Yelping indicats pain so I definitely made the right choice to not keep trying to get a nail clip. I will be utilizing the last 3 washes on my punch card but after that I will find somewhere else to go. Pet Supplies doesn't carry my dogs food or anything and the only reason I went way out of my way to go there is that I use to be able to do a bath and nail cut at once. By the way, this was at like 9:30am on a Monday.

Experiencia fantástica: After learning this week that my Dog groomer would no longer be taking large dogs I was very upset. I looked at the reviews of Pet supplies and decided to call to book a appointment. I was able to get in this week which I was thankful for.I was really satisfied with my Cocos wash and brush. She can be a energetic handful & I was really pleased with how she was handled. I will definitely be back. Thank you again!

Experiencia fantástica: Kat gave our 6 yr old Doodle his best grooming ever. Two of our sons are now using your salon.

Experiencia fantástica: Hands down the best pet store in Bloomington Normal. The staff are very helpful and I’ve never had to search someone down to get help unlike other stores. The self service dog wash has been a game changer.

Experiencia fantástica: I have a blood parrot and convict cichlids in my tank and wanted another colorful fish to add to my tank. I went to 3 other pet stores before coming here and was disappointed in the selections they had. When i got to pet supplies plus they had a great selection. I came in looking for 1 fish to add to my tank and left with 3. I was very happy with their selection of fish and the staff member that helped me was very knowledgeable about the fish. Great experience, this is the second time I’ve bought fish from this store and im going to stick with this place from now on when I’m looking for fish.

Experiencia fantástica: Recently adopted a cat and Pet Supplies Plus gave us a whole package of gifts to get us started! They helped us find everything we needed for our new member of the family! Very nice and helpful.

Experiencia fantástica: Friendly staff and they always have cats you can pet

Experiencia fantástica: First timer for self wash pup Everything seemed clean and supplies was full little short on towels but before we was done washing they had filled the towel rack

Experiencia fantástica: Awesome store! Clean, shelves are stocked, and employees are always so helpful and friendly!

Experiencia fantástica: Staff courteous. Very nice experience while shopping there! I would highly recommend this place for your furbabys!

Experiencia fantástica: Very helpful when we got our 6 week old kitten. The store is always well kept. Prices are very comparable to other stores, many things are cheaper.

Experiencia fantástica: Great place to shop for your pet’s needs ( and splurges)! Friendly staff and huge supply of food, toys, treats and more! Grooming service is great and reasonably priced! Groomers are kind and caring and can calm even the toughest customers!

Experiencia fantástica: I love this place very knowledgeable they salt bird food in bulk they have sales all the time the staff knows what they're doing never have to wait in the line

Experiencia positiva: They usually have what food I need in stock and the workers are very friendly and eager to help.

Experiencia fantástica: Been to every pet store in this town. This one is by far the best. The workers there & they're outstanding customer service is what makes it so enjoyable. Friendly, helpful & genuine. Congratulations to the whole team. Semper Fi

Experiencia fantástica: One of the workers spent a lot of time with me explaining my options on what to buy. Very helpful.

Experiencia fantástica: Oh man! Love this place. The pet wash is the best!! And the grooming pple are pawesome!

Experiencia fantástica: They stock many pet food varieties you can't find other places. People who worked there seemed friendly. They offer some discount program.

Experiencia fantástica: Love this place. The entire staff is friendly and informative and care about pets and their job !!

Experiencia positiva: We always find what we're looking for here. Join the club and get coupons.

Experiencia fantástica: Took our dog max to get groomed today! They did such a good job ! I also enjoyed the large selection of dog food they have. But groomers were great !!

Experiencia fantástica: Nice friendly neighborhood level store has everything he would need for your pet including full service grooming.

Experiencia fantástica: Always have what I need. Employees are the best.

Experiencia positiva: Well stocked and easy check out.

Experiencia fantástica: Their management team and their groomers are amazing people!!!

Experiencia fantástica: Just an all around solid store. Good stock, great employee's, clean store.

Experiencia fantástica: I liked the pet clinic and the fact that I can take my dogs in to get their vaccinations. It comes once a month which is very convenient.

Experiencia fantástica: I love this pet store. Team members are most helpful and products are quality.

Experiencia positiva: I purchased 20$ of tropical fish took them dhome acclimatedated them added them 4. Died I returned them he said water levels were off when in fact he checked dead fish water. I had checked levels the Eve before and were spot on he would not give me a refund.1 of the 4 was still swimming but I returned in case. Tiger barbs were the issue.the other fish I've at home are just fine.thats not fair or correct. In response to your response he did not need to be rude and all other fish are still fine.. .

Experiencia positiva: Good little store. Has the essentials you need for almost any animal. The fish guy could be trained a little better but he was very nice.

Experiencia fantástica: Love this pet store clean friendly

Experiencia fantástica: I love shopping here it's never over crowded and customer service is very nice.

Experiencia fantástica: Mike Nelson help me out today couldn't believe the service i found my new store to get my pet food! You feel at home when u walk in. Thank you mike for everything!

Experiencia fantástica: This place is AWESOME! They go the extra mile to help you out. Friendly, fast service. They have the curbside pickup down to a science! They stand behind the products they sell and a product I needed to return was a super smooth process also!

Experiencia fantástica: Love going here. Always friendly and we have many different pets and have bought several from them. Nothing has ever had any trouble even the fish never lost a single one. Great place to buy for all our pets.

Experiencia negativa: Was verbally harassed by an employee to the point if being threatened. When I asked for a store manager I was made to wait for him to finish what he was doing, and then I was told that he would speak to the employee. Hardly an apology at all. When I called the district manager I was told that the employee was just having a bad day, and even though he had threatened me he would still be employed at the store. I was told they would send me some coupons or something to retain my business (which wasn't going to happen anyways), and I never even received those. I've never been treated so poorly by a business.