Petstock Country Kembla Grange

Experiencia fantástica: Great service from Debbie today, very helpful advice. Staff there are always great, good range of product, loyalty scheme always saves us a few bucks, easy location opposite Bunnings. Plus, as a huge bonus, there are some very cute store pets usually hanging out.

Experiencia positiva: They advised about chicken purchase and delivery, all went well and received my 4 new 14 week old chickens. Bought some suitable feed while I was at location.

Experiencia positiva: Quiet with quick and friendly service.

Experiencia fantástica: Good selection and friendly staff ❤️ !

Experiencia fantástica: great all around ! Knowledgeable and friendly staff ❤️

Experiencia fantástica: Wow what great service by Rachel ! Definitely will keep shopping here.

Experiencia fantástica: Amazing service - such a friendly and genuinely helpful person and makes the biggest difference when you’re learning about a new animal. Will be coming back again Liam, thank you for your help!

Experiencia fantástica: Staff here are always helpful. We always have a great experience here and are able to find the right thing for our pets. Thank you!

Experiencia positiva: Great service and price

Experiencia fantástica: Staff helpfull took heavy items to my car for me

Experiencia fantástica: Always friendly and helpful staff. Prices are competitive, great variety

Experiencia fantástica: Visited on Easter Saturday. The team were quick and efficient

Experiencia negativa: Went 7 Feb 2025 around 1pm girl with colour tats in her own world oblivious that 3 people waiting to pay waited for 10 minutes just looking around for customer service. Asked "don't you have anyone at the counter anymore" she said " looks like it" so arrogant, I said "how do I suppose to pay for it" .just happy happy joy working in a corner in her space couldnt be bothered to check if someone at counter Don't she work for a wage shouldnt she move her ass and prioritise the counter and serve people waiting She was there the whole time I watched her packing in the corner not once checked to see people waiting. She got issues if she can't do her job or lazy to serve....check you store cameras and see for yourself.....she only came to the checkout after the phone rang otherwise we can wait and wait and wait Go to another pet store in Albion park at least they have someone at the counter

Experiencia fantástica: Great stock and always great service

Experiencia fantástica: The staff are very knowledgeable and very helpful. First visit - certainly not my last. Thank you to everyone there. Your knowledge has helped me and my fur babies. You all are masters of your craft!

Experiencia fantástica: They have everitig I need for my dogs,birds,chickens,

Experiencia positiva: Staff was lovely and was able to find what I needed quickly

Experiencia negativa: Not what it use to be...wish I could say more...

Experiencia fantástica: Good variety of stock, good customer service and price.

Experiencia fantástica: Definitely worth the drive to kembla grange great helpful staff go out of there way to help you

Experiencia negativa: Twice now I have ended up with the wrong chaff for my horse of course you dont notice till you gave opened the bag First time I put it down to just bad luck and gave the bag away to another horse owner Months later now ....had replaced my chaff opened the bag and its not right Yes I should have checked the bag label [Bags are similar] but

Experiencia fantástica: Great place

Experiencia positiva: I rather go to Picton, as pets tock are more expansive

Experiencia fantástica: The groomers took wonderful care of my Groodle, Sammy. She had missed a couple of grooming appointments after her previous groomer moved and she needed some extra care. They were very thorough when collecting her details, including her fear of loud noises. They gave her a break when she was overwhelmed, even if it messed with their schedule. She came out looking beautiful and not at all stressed. Thank you for genuinely caring about my best friend. We will recommend this service. ♥️♥️♥️

Experiencia negativa: Absolutely pathetic dog wash JUST LIKE EVERY OTHER PET STOCK skimping on products. It’s $10 for 10 minutes and you have no hot water NO SHAMPOO,, NO FLEA AND TICK RINSE. but what you do have is a PATHETIC EXCUSE for a dog wash. CAR WASH ON KANAHOKA RD IS 1000 times better. SHAME ON YOU PET STOCK.

Experiencia fantástica: They have a wide range of pet products like; food, treats, pet accessories and much more! The staff are very friendly and very helpful with their knowledge about all kinds of pets! Definitely a must-go-to if you need pet advice or products ans accessories.

Experiencia fantástica: Great customer service and very friendly team. Great selection of products for our Dog and Lorikeet

Experiencia negativa: Arrived at 5.30 pm which I understand is the closing time, after being stuck on the exit for 8 minutes to try and get there before 5.30. The lights were on in store and a worker came out to grab the trolleys. I asked if they were shut as I knew exactly what I wanted which would have taken not even one minute to purchase but was told they were closed. Pretty annoyed when you work full time and try and get to a store to purchase food for your pet, to then get turned away. Minimum $50 spend every time I’m there. Very frustrating!! Clearly you don’t need my business and I will be looking at shopping elsewhere in our region

Experiencia fantástica: Polite staff always

Experiencia fantástica: Very friendly and always quick service with good advice

Experiencia fantástica: Great customer service and an extensive range

Experiencia negativa: Poor service and staff members do better

Experiencia negativa: Walked in with my partner yesterday to look at some pet items, we were not greeted at all or attended to at all.. a staff member was chatting to another staff member and we thought she was greeting us as we entered the store. i replied with hello! and your staff member said to us" oh i wasn't talking to you, i was talking to my staff member" and proceeded to laugh at us and ignore us! terrible customer service! I would have spent a lot on my pets if you at least had some friendly staff to interact with.. left a horrible taste in my mouth regarding this store and the terrible attitude of the staff members was shocking!

Experiencia positiva: Good range of dog food available. Not a great variety of other items unfortunately, definitely miss the old Poplar Pets when it comes to leads, toys and treats

Experiencia fantástica: Always helpful and interested

Experiencia negativa: Went to poplar for over 15 years it was a great store. Then petstock took over, then the prices changed also the new workers are not as friendly or helpful... Wont be back....

Experiencia positiva: Friendly staff to help with your pets needs

Experiencia positiva: Very friendly staff, little on the expensive side. Great range of products for all. They have a Loyalty program in place.

Experiencia fantástica: So many choices for your pets & staff are very helpful & service is very quick.

Experiencia fantástica: Excellent parking with helpful friendly staff.

Experiencia fantástica: Staff are the best part of this business. They are passionate, professional and always willing to help. There is a great range of pet items too.

Experiencia fantástica: Friendly service and pretty decent specials of cat food

Experiencia fantástica: Excellent range of horse and dog feed, treats and assorted products with helpful staff. They consistently have everything in stock, and also carry horse fencing supplies.

Experiencia fantástica: Excellent staff!

Experiencia fantástica: Very helpful staff

Experiencia positiva: Over priced local

Experiencia fantástica: Great range of products, friendly and knowledgeable staff.

Experiencia positiva: Very good range

Experiencia positiva: Pricey. Location is okay. Staff are okay and willing to help when approach.

Experiencia fantástica: Helpful polite staff, good range of products.

Experiencia fantástica: Great service

Experiencia fantástica: Great customer service plenty of stock for all your animals needs

Experiencia fantástica: They were great.. huge range of pet products, plus a loyalty program with vouchers when you sign up as a member..

Experiencia fantástica: Great place for all my pet supplies, always helpful and knowledgeable

Experiencia fantástica: Great range of products. love the discounts.

Experiencia positiva: Easy parking, lovely staff, great variety of dog and cat products. Including lots of small dog toys prices are competitive, for quick convenience.

Experiencia positiva: Very busy when we went but easy to find what we needed. Friendly staff.

Experiencia fantástica: I get all my pet food here,staff are top notch

Experiencia fantástica: Friendly.

Experiencia fantástica: Always good service and reasonable prices.

Experiencia fantástica: Very helpful friendly staff

Experiencia positiva: Always good service, I had my baby in my arms and they were prompt to offer a hand and carry the heavy chicken food to the car for me. The reward system meant I could save some money on today's purchase. Dog treats were low in availability today and prices have gone up.

Experiencia fantástica: Love you here

Experiencia fantástica: A really good operation going here, broad array of good products for a wide range of animals. Staff are competent and friendly. Online ordering is very convenient allowing quick pick up. We have found Nathan in particular to be a very friendly and helpful worker there, setting a great standard in customer relations. It'd be great if all customer facing employees, in all businesses, were like him.

Experiencia fantástica: Very knowledgeable staff and helpful service

Experiencia fantástica: Pet food shop. Regular prices, IE cheaper than supermarkets. Good for rabbits. Can't vouch for their supplies for other pets as I don't have any, but it seems fine.

Experiencia fantástica: Bought 2 items on the phone on 1/4/22 with free delivery and the lovely young lady delivered them on her way home that afternoon. I would give her name but she might prefer I don't. I would give more stars for customer service if I could.

Experiencia positiva: Great service

Experiencia fantástica: Great spot for items to buy, much easier to find items than other pet places, very informative staff and helpful

Experiencia fantástica: Very friendly staff and so many products

Experiencia fantástica: Helpful staff and great range

Experiencia fantástica: Cheapest hay in the area by far. $12 for two lovely green hay 'biscuits' beats $23 for two bags of sun bleached oaten hay from the chain stores.

Experiencia fantástica: Great selection of horse feeds and suppliments. The staff are always friendly and super helpful.

Experiencia fantástica: Best and biggest supply of bunny products in Australia I’ve come across. My bunnies love anything from this shop :) Friendly and helpful staff too

Experiencia fantástica: Fast service very friendly and always go above and beyond

Experiencia fantástica: Always helpful and great products!

Experiencia fantástica: The staff are always very helpful.

Experiencia fantástica: They provide all of your pets needs. Good service, good price. Huge range of products

Experiencia fantástica: Great, friendly service

Experiencia fantástica: Good prices Helpful staff

Experiencia fantástica: The only petfood and produce store I ever visit in the Illawarra. Always experience fast and friendly service. Highly recommend.

Experiencia fantástica: Super friendly staff, very knowledgeable. Worth checking them out.

Experiencia fantástica: Such a helpful place

Experiencia fantástica: So helpful and kind!

Experiencia fantástica: Good people in customer service, helpful and friendly. Limited range and availability on some products - average to reasonable value on what they have. Difficult to access depending upon your direction of travel. Possible that Bunnings influenced blocking access via roundabout.

Experiencia fantástica: I get all my pet produce from Poplar Petfoods, the staff are very covid aware & your always greeted with a smile. Also the staff members are very happy to help you if need be, i give them a score of second to none. As the prices are very competitive with all the other pet food & produce places. Keep up the great work ladies & gents!

Experiencia positiva: Large pet store for more than cats and dogs.

Experiencia fantástica: Lots of options for all our pets and all well priced. Super friendly staff, who go above and beyond.

Experiencia fantástica: Excellent service,staff are very friendly, very welcoming.

Experiencia fantástica: Excellent service Great prices your one stop shop! Highly recommended

Experiencia fantástica: Easy fast service

Experiencia fantástica: Always great service with a smile, love shopping here, best prices and fresh stock feed always

Experiencia fantástica: Great place for pet supplies.

Experiencia fantástica: Fantastic service and great prices. The staff are very helpful and there is always easy parking available.

Experiencia fantástica: Love the staff so willing to help :)

Experiencia positiva: Good range of products, nice friendly staff

Experiencia fantástica: Always lovely customer service

Experiencia fantástica: They are so helpful

Experiencia fantástica: Great service

Experiencia fantástica: Great Customer Service, Dog Wash for Big or Small and Dog Bed right size Bluey but Husky?