Waterford Feed & Pet Barn

Experiencia positiva: Great service, friendly staff

Experiencia fantástica: Reasonably priced with great service. Hours of operation are longer than standard. Will definitely be going back

Experiencia positiva: Didn't have lizard food, website said lizard food available.

Experiencia fantástica: Always helpful

Experiencia fantástica: Quails for my snake his not a big fan, but he ate, and it's winter. Friendly staff.

Experiencia fantástica: Staff are always friendly and welcoming, Always helpful

Experiencia fantástica: Great staff and really great service. So helpful.

Experiencia fantástica: Great prices

Experiencia fantástica: Competitive prices. Great service.

Experiencia fantástica: Good old fashioned service wonderful to see thanks ladies. Mel Smith

Experiencia positiva: In general, the staff are helpful and know what they are doing, but sometimes they're a little grumpy, only a little and only one, they have a wide range of products and are well located.

Experiencia fantástica: These guy's genuinely care about the animals they offer for sale, so pleased to have found them.

Experiencia positiva: Large range, friendly staff. My regular for budgie seed and fish and all my needs.

Experiencia fantástica: It was a great experience 10/10 I would go agian

Experiencia fantástica: So helpful and friendly. Love a place that cares about the customer not just sales.

Experiencia negativa: You try and support local businesses and you always get disappointed in store membership never seems to work and the final straw was couldn’t get a refund on the dog. Wash token will be going back to the other pet Supply in Beenleigh.

Experiencia negativa: Absolute disgusting service performed by what seems to be a fourteen year old child. I heard her on the phone say her name was Evie. Straight up rude, unhelpful and argumentative. Seems like she is on some sort of power trip. Was offered no help around the store and then when I was looking for someone to serve me, she was out the back on her phone. When I finally got her attention, she rolled her eyes at me and spoke passive aggressively throughout the transaction. Seems this company hires cheap labour and when you pay peanuts you get monkeys. Will not be returning and from the other reviews I’ve read on here, I suggest you don’t as well.

Experiencia negativa: Gave credit for goods paid for butt didn't have ( told me i should of checked first )with no proof of purchase just name & phone no on their computer so went today to purchase goods & use credit but was told credit was already used ,terrible experience with rude staff ,felt embarrassed & that i was in the wrong ,never going back there ever ,used to be a good place years ago,not happy at all

Experiencia fantástica: Great friendly service.

Experiencia negativa: The staff weren’t very helpful, their customer service needs some work as they didn’t even offer to help with a 20kg bag. Parts of the shop had a rather unpleasant odour and is off putting to customers.

Experiencia fantástica: BOND ENTERPRISES supplies Waterford with there chickens and point of Layers

Experiencia fantástica: Great sevice. There is plenty of info on pets. Staff are excellent. Animals look well looked after

Experiencia negativa: Worst service ever...chook feed had mites all through it. It took 4 days to finally get a refund. They kept pressing a store credit, then told me the Eftpos machine couldn't do refunds. Seriously...if the product is faulty return the customers money. Will never buy from here again..faulty product & terrible customer service!!

Experiencia fantástica: Great range of products

Experiencia fantástica: honestly the best pet shop in my opinion the staff are great and the animals are very friendly five stars no doubt

Experiencia fantástica: Very helpful and friendly.

Experiencia fantástica: Great place friendly staff always happy

Experiencia fantástica: Customer service is always good.

Experiencia fantástica: Great service and good range of everything we need.

Experiencia fantástica: Great people, always helpful, always polite, price's are pretty reasonable as well

Experiencia negativa: Very good

Experiencia fantástica: Always the best staff here always looking out for the customers always asking if we need help or anything else

Experiencia fantástica: Visited Sunday morning, 3rd December 2023. Wow, what a great, what I believe is an independent, pet supplies store. Very clean and organised and the young lady was on top of things. Asked a question, put some requirements around it and "Boom!" There she is with a recommendation. Unfortunately I am from the other side of town, but yiu would have won a new regular with me.

Experiencia fantástica: Very helpful and friendly staff, well stocked, good prices.

Experiencia fantástica: Tyla thank you so much for your help with my fiancée’s first time getting chickens. You are super friendly and knowledgeable with all things pet related. See you soon!

Experiencia fantástica: Awesome service

Experiencia fantástica: Love it here. Get all animals here and the staff are super nice

Experiencia fantástica: Great products all the time

Experiencia fantástica: Best pet and produce group around. Highly recommended

Experiencia fantástica: The employees are extremely helpful. They have gone wayyy above and beyond for me and my partner. Giving professional advice and opinions about products. Helped me and my partner get everything we needed to look after our two new kittens! The young lady that works there is super personable and down to earth. Plus her dog fifi is happy to walk around with you and help you shop! Really happy with the quality of the service here!

Experiencia fantástica: They were great but the stuff they recommended for the cats fleas did not work at all. It was a waste of our money.

Experiencia fantástica: Amazing place with amzing friendly staff. Will definitely be back.

Experiencia fantástica: Good customer service friendly come around alot for the pets

Experiencia positiva: Great stock, everything for your pets, service could have been more friendly, considering I spent well over$100

Experiencia fantástica: Great people good service

Experiencia fantástica: Great range cheaper than pet barn

Experiencia positiva: Good selection of items, Decent prices

Experiencia fantástica: These girls are so lovely and helpful and love talking about pets in general Animals look so taken care of

Experiencia fantástica: Lots to choose from for your pet. All of the things you need. Friendly staff. Thoroughly recommend them.

Experiencia fantástica: Big range for a little produce. Friendly, helpful staff make sure you buy the right products for your pets' everyday needs. Handy AfterPay options, too! Swipe your membership card to earn points.

Experiencia positiva: Great medium sized feed outlet in Loganlea. It's worst point is that it's on the main road making it somewhat difficult to park or get to if going wrong way. Best if possible to park in Short Street if on opposite side (from motorway)

Experiencia positiva: It's not a bad pet shop. Lots of birds, fish, and rodents for sale. A few dogs and cats you can also interact with and some cute chicks for sale. Only downside is the fish food we brought was already out of date.

Experiencia fantástica: Great service and friendly staff

Experiencia fantástica: This pet Barn is the best!! I can not fault them at all. Clean and tidy making it easy to just browse or find a particular item. The staff are A1, so helpful and knowledgeable. The animals they have there are clearly very well looked after. Will definately head back there for all future pet needs

Experiencia fantástica: Called to enquire about a specific dog kibble. Staff were very helpful and pleasant on the phone. Went in store the following day and food was available as well as a wide variety of other options. I ended up purchasing an automatic kitty litter for my cat also, the staff were knowledgeable about their products and very helpful in every way. I will definitely be back and would recommend the store for your pet needs

Experiencia fantástica: Bought my two ringneck parrots from here and they were a wealth of information and have an excellent range of products

Experiencia fantástica: Such a cool pet shop! Love coming to look and buy duck feed for park

Experiencia positiva: Plenty of stock when I went there.Staff ok.

Experiencia fantástica: Great variety of pet food, reptile accessories and extremely friendly staff...

Experiencia fantástica: Always friendly and helpful.

Experiencia negativa: If you care about animals, don't buy from here. Absolutely atrocious management.

Experiencia fantástica: This is a must see place. The service is impeccable and not only does the cashier serve every single client solo placid bee she is also so informative and precise with each transaction. I highly recommend this service.

Experiencia fantástica: The best pet store in Waterford

Experiencia fantástica: Great range of products. Friendly staff. Lots of distant animals too view and even have a pat.

Experiencia negativa: Buying from back yard breeders, selling kittens with cat flu, Dogs with ring worm, 12 year old children working for WELL below minimum wage, not providing basic medical care for sick/injured animals, mice being sold for live food.

Experiencia fantástica: Great service. Really lovely pets hanging around for pats

Experiencia fantástica: The best place ever, nice and chilled and make you feel at ease... they clip our boys nails and he is a hard one to have his nails clipped... the best place ever to go for products and help with advice... wont go anywhere else unless they sell then i will find where they go.... good prices awesome service..

Experiencia fantástica: Great help And great price

Experiencia fantástica: The staff are super friendly, helpful, and genuinely care

Experiencia fantástica: Helpful and friendly service

Experiencia negativa: The main boss is very ignorant. The young girls who work here are very nice. The food way to over priced. And the puppies and kittens they sell are way to over priced you can’t sell a mixed breed for 2-3k That’s just beyond a joke. There selling animals like there the breeders of them and it’s ridiculous. I use to love coming here as this is where I got my pet rats from but they have really changed and turned nasty.

Experiencia fantástica: CUTE DOG

Experiencia negativa: Pros: the employees are nice. The animals seem to be well taken care of. Cons: Limited range of products. Prices are significantly more expensive compared to other places (e.g., ivory coat kitten dry food 2 kg here is $42 compared to $30 on ivory coat official website and at Petbarn). Place is slightly unhygienic (e.g., feces not being cleaned)

Experiencia fantástica:

Experiencia fantástica: Not your average pet store, always met with great customer service and easy to talk to for all your pet needs. Highly recommend visiting!

Experiencia negativa: Do not waste your time with this pathetic pet shop Typical family business all about the money not the customer

Experiencia fantástica: Always friendly service

Experiencia fantástica: Great friendly staff and willing to help.

Experiencia fantástica: First time there. Jesse was very helpful. Wonderful service and prices were very good. Some really cute puppies there.

Experiencia fantástica: Very good customer service

Experiencia fantástica: I very quickly (and in a bit of a rush) stopped in for a harness and some other things for my puppy. The staff were approachable, knowledgeable and happy to help! I’m not from the area but would happily recommend to anybody passing by to have a look.

Experiencia fantástica: The staff, atmosphere, layout of the store and range of products are fantastic! The staff are always happy to help and there is a large variety of animals and products to suit buying preferences.

Experiencia fantástica: Great range of products friendly staff very knowledgeable and helpful for all your pet needs

Experiencia fantástica: These guys have the best prices for all my fur feather babies

Experiencia fantástica: Great staff and friendly service full of great knowledge recommend them to anyone. I'll be back for sure.

Experiencia fantástica: Incredibly knowledgeable staff, with a homely country feel. Best petshop/ produce in QLD easily!

Experiencia fantástica: My husband and I recently bought a puppy from this pet shop and she is the sweetest little thing. They were very helpful and so kind. They have the cutest animals and best customer service. This is now my go to pet shop

Experiencia positiva: Wonderful place an friendly atmosphere, willing to help u at all times an great advice

Experiencia fantástica: Owner was a good source of information about the different types of meds that are available for me to treat my parrot's regular de worming procedure and recommended a good brand of medication that I have been happy with in the past. Very friendly and helpful

Experiencia fantástica: Went in to buy a budgie and they had everything we needed and didn't cost a fortune, the lady was very knowledgeable and friendly definitely making this pet store our go to

Experiencia positiva: Friendly and helpful staff. Affordable pet items. The only pet shop that sells jumbo quail around here.

Experiencia fantástica: Friendly staff and good selection of items. Just a bit hard to find at first.

Experiencia fantástica: Great service and real good prices

Experiencia fantástica: Great service for our feathered friends foods

Experiencia fantástica: Excellent customer service - completely genuine!

Experiencia fantástica: Went in for goldfish, fish food and plants to setup my tank. The girl was very knowledgeable and pleasant. I am very happy with new fish.

Experiencia fantástica: Great variety of fish! And heaps of dog food & treats at good prices

Experiencia fantástica: Very friendly & helpful Large variety of products Cute pet birds DOWNSIDE More product would be good. Understand that it's difficult to keep stock up to date with flooding & transport.

Experiencia positiva: Good dog wash station but terrible car park. Otherwise the place is great. :)

Experiencia fantástica: Decent prices, easy off street parking.