Fine Pebble Aquarium

Fantastic experience: great shop with plenty of salt water products and live stock

Fantastic experience: Highly recommend this business. Personally delivered an aquarium cabinet to home late in the evening as I wanted it urgently.

Fantastic experience: Ordered online was delivered to my door within 24 hours no hassle no fuss

Fantastic experience: Great Experience for the online purchase I had. Highly recommended.

Fantastic experience: Was there to gather information to start my first tank. Guys there was really helpful and informative. Very well-maintained fish tanks as well !

Fantastic experience: Im new to the hobby and started by making a few visits to gather a shopping list and advice. After a few visits, I bought everything and over the course of 3 weeks had my tank cycled with a bunch of healthy and so far happy fish. Ive had a few hiccups along the way (all on me as im learning) and they were one short phone call away with advice. Ive spoken to pretty much all staff over various visits and they are so friendly and helpful. This is now my go to shop for my tank.

Fantastic experience: It was great item thank you very much

Fantastic experience: great shop and owners are very friendly good price and customer service.

Fantastic experience: Fine Pebble had fantastic customer service. Had bought a pair of goby's and one did not make the night (due to no ones fault). Called the shop at opening and provided a no hesitation credit for the goby. Will definitely come back to purchase live stock and products to support this excellent customer service.

Fantastic experience: Love Fine Pebble, the guys there are great. A tonne of experience and always sound advice. A great selection of corals and something for everyone.

Fantastic experience: The customer service is very good. Sebastian and Rick, they both are very knowledgeable and have very good customer service. Thank you so much for your help and support, also keeping our fishes and corals safe and healthy.

Negative experience: 100% do not reccomend if you're interstate. Called on Monday 14th July to confirm stock, their website says fast shipping so I ordered but couldn't select any express shipping option, I texted and emailed but got no response, so on Wednesday I contacted them asking to cancel/refund. They reply saying the supplier?(They told me they had stock) has shipped it on the day I ordered, and will chase up a tracking number. Next day (Thursday) I chase them up and they provide me with a number from aramex that wasn't updated yet. I get notification on Friday saying it's dispatched... Which means they lied to me saying that it was sent on day of order. Aramex is one of the worst delivery companies there is. Wednesday week after I get notification saying it's coming. I'm home all day and get an email at 2pm saying they couldn't deliver?, I contact them the next day they said they couldn't find my address??! (I have never had this issue) and that it would take 2 days to process a redeliver!!!! I told them don't worry send it back I'll request a refund. During this time fine pebble ignore all my messages, I wait for the shipping to say it's been returned and contact fine pebble via email and they respond saying they need to wait for confirmation from supplier. Unfortunately my card I used for purchase got cancelled for suspected fraud from Canada. I called my bank to get a letter and sent it to fine pebble and they are still ghosting me. I will be taking this further to QCAT/ACCC. It's an absolute joke. I was lied to so they could keep the sale and now won't assist in closing this matter. They sound like a good store to shop in person but I do not reccomend ordering if you want anything shipped.

Fantastic experience: Great customer service. They have some nice corals that you don't see at other stores too often.

Fantastic experience: I recommend this seller. They are reliable and have good communications.

Fantastic experience: First time using Fine Pebble Aquariums. I fouud them to be a good supplier and I will be using them again when needed. I stumbled across the business and would recommend that they make themselves more visual on social media. Thank you for the Tunze Magnet.

Fantastic experience: Great service. Ordered online and they were quick to respond and advise any issues with the order so they could rectify it after consulting me via sms and email. For it sorted fast and my order sent quickly after it. Received my stuff earlier than expected as well. Will order again.

Fantastic experience: Love going to this aquarium they are full of knowledge and always ready to help.

Positive experience: Had problem with delivery but they fix the problem not to bad very nice people

Fantastic experience: Very helpful service and advice on all things aquarium hobby related. Great stock as well.

Fantastic experience: The item was not there in the stock at that time, but they made sure to get it from the supplier and deliver it. Reliable service!

Fantastic experience: Noah was fantastic! Great efficient service! My purchase was well packaged and arrived quickly.

Fantastic experience: I wanted to share a review on Fine Pebble Aquarium. I recently landscaped my aquarium and ordered coral rocks from Fine Pebble. They have a good collection that suits any aquarium. Customer service was prompt, step by step update on the order and the order came well packaged. Overall product and experience was good, and will definitely use them again. TG

Fantastic experience: Had a great experience with my online order, highly recommend!

Fantastic experience: Excellent website and has a great range for all your aquarium needs. Customer Service is exceptional , great experience from purchase and after sale. Thankyou

Fantastic experience: Great products and very helpful both in the store and online. Would recommend

Fantastic experience: Amazing help and support!! These guys are incredible. I needed help with a new freshwater aquarium and they were so patient and helpful. Didn't push anything I didn't need and I left feeling so relieved that they were there if I needed any other help. I will not be going anywhere else. Their range of healthy fish is also incredible!

Negative experience: Very slow to send out products and lack of response to emails

Fantastic experience: Ordered Evolution Aqua K1 Media 50L from Fine Pebble and it was delivered in a timely manner and at a low cost delivery charge considering how large and bulky this item is, so I am very happy to recommend purchasing from Fine Pebble via their website

Fantastic experience: Great service prompt postage thanks FinePebble

Fantastic experience: Great range of Triton products. There were a couple of issues with my online order but a quick phone call sorted it all out with some great service.

Fantastic experience: Always great service in store or on line , can’t fault the guys

Fantastic experience: Always a pleasure at Fine Pebble. I’ve been away from the hobby for a few years and only just got back recently. They always have a surprising good selection of all types of corals. I always do a few laps of the tanks and just when I don’t think there’s nothing I like, I always find a beauty. I managed to get a beautiful pink/ peach hammer this week.

Fantastic experience: Best aquarium store in Sydney.Everyone there is SUPER PROFESSION and SUPER KIND.That help me a lot!!!!!!!!

Fantastic experience: Great customer service and great prices. The team managed my custom order and interstate shipping with ease.

Fantastic experience: Ordered online, and items received on time. Very happy with the purchase

Positive experience: Very helpful and good advice, thanks guys

Fantastic experience: Fine Pebble Aquarium has a huge range of products for fishkeeping, it’s a one-stop shop. The staff are helpful and my order arrived really promptly.

Fantastic experience: Great customer service!! An item I had ordered wasn't in stock, so the team personally called and offered a more than reasonable substitution. A very happy customer, I'll be back! Thank you team!!

Fantastic experience: I bought an aquarium light. Their communication was absolutely perfect. Product was exactly as described and worked perfectly. Thank you

Fantastic experience: Rocks were perfect for the terrarium I was building. Good quality and arrived in a timely fashion

Fantastic experience: Products were easy tinfind in the website. Order was promptly delivered Staff easily contacted vis MSG

Fantastic experience: Product was very well priced thank you. Only negative is they use delivery (haha) by Aramex. A hopeless company who never deliver to your door so you have to look around your and your neighbors house to find your parcel

Fantastic experience: Thanks to Sebastian/Rick and Staff great service competitive prices and speedy delivery. Highly recommend

Fantastic experience: Excellent range of saltwater and freshwater livestock and equipment, very knowledgeable staff always willing to spend time with you to provide honest and valuable advice. Highly recommend Sebastian and his team!

Fantastic experience: One of my favourite LFS. Very helpful and great services.

Fantastic experience: Ordered online a few times now and can’t fault their service and prices! Highly recommend

Fantastic experience: Not only were Fine Pebble Aquariums the only ones that had stock of what I was looking for, they also got it shipped to me quickly and nicely packaged. Thank you!

Fantastic experience: AMAZING STAFF AMAZING SERVICE. I feel like they are part of my family now. Help me deal with all kinds of product with great explanation and help deal with common saltwater tank problems with ease. Whether via phone or personally Seb and Rick will get you covered. Great sense of humour Rick the funny guy. Helped me get through this complicated saltwater tank. If it was not for this place couldn't swith to saltwater from freshwater. LOVE THIS PLACE.

Fantastic experience: Really good communication and quick delivery method. I am so happy with this staff’s service. Thanks

Fantastic experience: I always have a fantastic experience shopping online for my Acquarium needs with Fine Pebble Acquarium. They are helpful, knowledgeable and their prices are always competitive. Very happy to recommend to anyone that needs anything for their fish tanks. Keep up the great work guys.

Fantastic experience: The best service ever great quality products love My new Cade tank Sebastian is a wonderful person he set up the whole thing in few hours love it I will always go back to them customer service is excellent

Fantastic experience: I highly recommend Fine Pebbles Aquarium, the team have helped me with my tank project from day one and it has turned out awesome. They are always willing to answer questions and help me improve my setup!

Fantastic experience: Great, friendly and knowledgeable staff. Setup my first big tank with them and keep on coming back for advices, fishes and plants.

Fantastic experience: Great staff really helpful and knowledgeable. A very good variety of livestock at decent prices. I would recommend this shop for all fish keepers.

Fantastic experience: I don’t often leave a Google review but when I do it’s a special one. I am somewhat of accidentally unique customer to Fine Pebble Aquarium; I was shopping for used tanks on Facebook Marketplace and had arranged to look at a tank, but the seller was moving home and had asked a favor of Fine Pebble Aquarium to send it there to be sold from them, so he didn’t have to take it on his move. I arrived to look at the tank at Fine Pebble Aquarium, and not expecting much service, considering I was looking at a secondhand tank I was surprising shocked when Seb spent the better part of an hour talking to me about how I could set It up, what I could do for lights etc. etc. Long story short I arranged to buy it and come back with a Ute to pick it up. Now this is where my story gets truly amazing, when I returned, I shopped some more and bought some other things around the shop, then they helped me load up the cabinet and when we went to load the tank, we noticed it had somehow received a small five cent coin sized chip in the glass. I was truly devastated thinking I was going to miss out on this beautiful tank, but Seb shocked the absolute hell out of me and ordered me a brand-new tank and had it shipped to my house. Yes, you read right, a brand-new tank!!! And these retail for over five thousand dollars. This was not even Fine Pebble’s tank, but they went above, beyond, and then above and beyond 100000x more! Seb kept me up to date with everything along the way and was truly amazing. I had never heard of Fine Pebble Aquariums, but I will now be a lifelong customer, and I have to drive over an hour from the Central Coast down to them. I have NEVER received that level of customer service anywhere and have never had people care about you as a customer above just taking your money. I just got off the phone with them after what I thought was going to be a quick two minute phone call around lights, but it ended up being 15 minutes of ideas and suggestions and I almost fell off my chair with this yet again, at this point I should not be surprised as the team at Fine Pebble is the best in Australia hands down!!! I wish I could give a higher review than five star, as Fine Pebble deserves a ten star review

Fantastic experience: The shop is well-decorated, creating a comfortable and inviting atmosphere. The staff impressed me with their extensive knowledge and willingness to help, making sure I found exactly what I needed. Everything about the visit was excellent—highly recommend!

Fantastic experience: Absolutely wonderful place! Vibrant and healthy fish and plants of all kinds, affordable prices, and friendly and knowledgeable staff who are clearly very passionate about what they do. I don't live in Sydney, but when I come back I'll be eager to make a return visit.

Fantastic experience: First time customer, long time fish fanatic! What a legendary service model these guys have. I met Rick and his passion was evident! No push to sell, but to share knowledge and get to know me as a future customer. I made a few small purchases but will definitely be back!

Fantastic experience: Despite being well packed for the trip from Sydney to Melbourne, the trip in the postal service was a bit rough and my product arrived damaged. Sebastian was quick to help out and arranged an exchange. The replacement came with extra (over the top) protection and was in perfect condition. Thank you for the amazing experience.

Fantastic experience: Absolutely amazing place. If I could give more stars I absolutely would. I have come here multiple times from almost 2 hours away and it is so absolutely worth it. The fish and aquariums are so well kept, and their fish are so healthy compared to other aquariums in my area. Absolutely worth the trek lol. Next, I’d like to say the employees there are so lovely! This time Rick took care of me and I’ve never had someone so genuinely care about helping me pick a fish lol. (He is really funny too, so you’ll have a good time and not even realise time has gone by) I highly recommend coming here, you won’t regret it. High quality, healthy fish, for a great price. You even get some free laughs. 5/5 stars for sure :)

Fantastic experience: Very friendly and experienced staff. They have the best prices in Sydney.

Fantastic experience: Fabulous family owned and run business. Every staff member here is genuine, experienced, and helpful. These guys helped me set up my first tank and made sure I did it slowly over weeks and checked in every week with a water test before doing anything else. Very clear these guys care about customers and their fish, never a push to sell anything, I've walked out a few times with nothing at their advice to make sure I had happy healthy fish! Also a great selection of fish, coral, tanks and general supplies and cheap prices! Wouldn't go anywhere else.

Fantastic experience: If you want genuine advice I would highly recommend this place. Rick took his time to take us through different options and setups and explained how to effectively and efficiently get everything started. I can tell they don’t just want to sell you something without outlining the work that is actually involved and for you to get the best out of it. Thank you so much Rick!

Fantastic experience: Friendly staff all family members.. smiling, courteous and very helpful

Fantastic experience: Amazing service and always keen to provide actual advice rather than just trying to sell you stuff. These guys really aren’t afraid to say “your tank isn’t ready come back next week”

Fantastic experience: This is my style of LFS. Packed to the brim with coral and the staff are always friendly and helpful. They even managed to create a work around for me when they were out of stock. I travel 40 minutes with tolls to get there and will continue to do so.

Fantastic experience: Great experienced staff. Friendly service. Best condition and quality of stock.

Fantastic experience: Best Aquarium shop in Sydney hands down. The unique fish and shrimp are insane! Been to 5+ aquariums around Sydney and this one takes the cake. Amazing team you have.

Fantastic experience: I haven't met more helpful and patient staff ever. The tanks are also amazing specially all the coral ones.

Fantastic experience: The young lady was very helpful. She recommended me a fertiliser for my plants. I have used for about half year and I can see significant improvement regarding my plant growth.

Fantastic experience: Very honest and helpful advice, they’re not focused on pushing sales & instead want to help you

Fantastic experience: Really helpful advice. Not pushy to sell you things but interested in your needs and set up being successful.

Fantastic experience: The young staff is very friendly, every time I come here,he gives me a lot of useful recommendations. Very appreciated.

Fantastic experience: Large selection of fresh/saltwater fish, shrimp, coral, aquatic plants etc. The staff are friendly and knowledgeable.

Fantastic experience: Very friendly and knowledgeable staff. Great selection of corals, fish both for saltwater and freshwater.

Fantastic experience: Go to aquriam in Sydney. The staff are all so friendly and welcoming. The layout of the store is big with lots of different options in stock, tanks, and fish. They keep all tanks to a high standard and never seen any sick fish, which I have seen in quite a few other stores. Hands down the best in the area.

Fantastic experience: One of the best small Aquariums in Sydney. Great range, healthy fish and helpful staff

Fantastic experience: Great aquarium, it always has clean tanks and healthy fish. Variety is great, prices reasonable, and staff are really knowledgeable. Will definitely be back!

Fantastic experience: Wow, what an amazing place. We walked in as total newbies and they were so kind and happy to answer plenty of our dumb questions. Beyond friendly staff, amazing tanks and plenty of happy fish everywhere. Thank you

Fantastic experience: I bought a Teco Chiller from them to build my ice plunge. The staff are always so lovely to deal with and even helped me with my ice plunge setup. They are always super welcoming when my kids want to come in and look at fish

Fantastic experience: Great staff always super helpful and attentive. Great assortment of freshwater and saltwater fish. Great store 10/10

Fantastic experience: Greatest aquarium shop in Sydney, incredibly knowledgeable and friendly staff go above and beyond. Can't recommend this place enough!

Fantastic experience: Went in over the weekend for the first time and was surprised how big this store is. There are plenty of corals and equipment to choose from and the owner served me and was very helpful and good to deal with. Went in for a heater after being to crystal palace around the corner and it was $20 cheaper for the exact same heater. Will be going back as they have a large array of corals and fish to choose from at reasonable prices .

Fantastic experience: Staff were very friendly and helpful. Reasonably priced. They have a wide variety of fishes and hardscapes.

Fantastic experience: I have been going to fine pebble for almost 5 years now. They are honestly the best fish shop in Sydney. Like their fish, their staff are quality. They are knowledgeable, warm, friendly, and, most importantly, they are honest. I wouldn't go anywhere else if you are looking for great service and perfect fish.

Fantastic experience: Friendly staff that are there to help but don't pester you. Nice selection of tropical and marine set ups. Always go to get my CO2 topped up there also.

Positive experience: They got lot of aquarium stuff such as soils, tanks, fishes, plants. Good customer service and friendly.

Fantastic experience: Love the friendly staff. Very helpful and well informed. The dry good also comes with a competitive price and live stock looks healthy.

Fantastic experience: My absolute favourite aquarium store in all of Sydney. Friendly, knowledgeable staff that are quick to spot and remember customers! Great prices, great selection, I still think about this store even though I’ve moved about an hour and a half away.

Fantastic experience: Great knowledge, great assortment of corals, have been several times and will be back again!

Fantastic experience: The service is outstanding They treat you like family and when I an emergency in my tank they came out and saved me from losing all my fish

Fantastic experience: You can't find a better group of people than those at fine pebble, they have helped me go from a novice to an educated enthusiast and my dog loves all of the staff there and enjoys every visit

Negative experience: Bought 3 guppies from this place, but 2 died within a couple of days. The last one lasted only a few weeks.

Fantastic experience: Great experience. I came to upgrade our fish tank. There were a number of people working on the shop but everyone was busy. I waited 15 minutes before someone was free to talk to me. They then spend the next 30 minutes plus to talk me through all the consideration to select the right tabk that fits our need. There was no rush, no pressure and he stayed with us the whole time to answer any other questions. We felt the genuine intent to find the best outcome for us. We ended up buying probably one of the cheaper ones available. We saw this was the same with every other customers in the shop. If you know what you need, it's grab and go. If you need advice, they will take their time and give genuine advice, just be patient and wait for your turn.

Fantastic experience: Great service and knowledge and an excellent choice of everything. Certainly the best aquarium shop I've found in the inner west.

Fantastic experience: One ofy favourite LFS! Sebastian and Rick are always there for advice and give good deals.

Fantastic experience: The staff are extremely knowledgeable and helpful. The price is very compatible. We got most of our fish for our two tanks here and ready to start a third tank!.

Fantastic experience: These guys are legends.. got it all for aquariums.. great service.. massive range... and have it all when it comes to coral.

Fantastic experience: Top service and friendly staff. Repeat customer here and couldn’t recommend them any higher!

Fantastic experience: The staff here are so friendly, helpful and knowledgeable. I went in in a bit of a panic due to a leaky tank emergency at home which I had never dealt with before. The staff took their time with me, giving me advice on how to go about transferring my shrimp to a new tank and the safest way to get it set up and running without causing too much stress to my shrimp. I initially only went in to buy substrate for a new tank which I was planning to buy elsewhere but I discovered they had the tank for a MUCH lower price than I was expecting to pay. In the end, I bought a new tank, better substrate, shrimp food and some accessories and the total was $20 less than the price of the tank alone at the other retailer! I am so glad I decided to visit Fine Pebble first, and after seeing their range of plants, shrimp and tank accessories I will definitely be shopping with them again. Thank you so much!