Coast Aquatics
📍 Location and contact
📷 Photos from Coast Aquatics
ℹ️ Information
Wales largest independent Aquatics store stocking over 5000 dry goods lines, a good range of aquariums and a huge selection on cold water, tropical and marine fish with over 18000 fish on site at a time.
Welcome to Coast Aquatics, an exceptional aquarium destination in the United Kingdom. Our store is renowned for its:
- Friendly and knowledgeable staff who provide excellent advice to both beginners and experienced fish keepers.
- An extensive selection of cold and tropical fish at competitive prices, ensuring you find the perfect addition to your aquarium.
- Well-maintained livestock, with healthy fish that are cared for with expertise.
- A comprehensive range of aquatic plants, tanks, and accessories, making it a one-stop location for all your fish-keeping needs.
- Additional reptiles and animal supplies to explore, adding to the family's enjoyment.
Many customers leave delighted, especially those who appreciate our spacious layout and the diverse range of species available. With free parking and a welcoming atmosphere, Coast Aquatics is the perfect place to indulge your passion for aquatic life!
🕒 Opening hours
- SUNDAY: 10H-16H
- MONDAY: 9:30-17:30
- TUESDAY: 9:30-17:30
- WEDNESDAY: 9:30-17:30
- THURSDAY: 9:30-17:30
- FRIDAY: 9:30-17:30
- SATURDAY: 9:30-17:30
🎟️ Buy your ticket
🗣️ Coast Aquatics: Reviews
Fantastic experience: Thank you for the help selecting the right pump and accessories to get our new ponds water feature working. Friendly, helpful staff. Very happy.
Fantastic experience: Excellent selection of cold & tropical fish at competitive prices
Fantastic experience: All creatures great and small well cared for and in excellent condition. Staff are knowledgeable
Negative experience: Bought 4 fancy goldfish here. When getting from tank in store there was 2 fish floating on 1 tank and 1 floating in another tank. Got them home put in tank within 1 day 1 died and within 3 days another 1 died. Rang them to be told to bring in a sample of water from tank. When brought sample in they came up with a lot of excuses regarding different things wrong with water even tho i have 2 older fish in tank that are ok. They will not refund or replace them. Been buying from here for years. Will not buy anything from this shop again. Will take my business elsewhere.
Hi, we have a guarantee period on fish and as long as your water is fine then we replace. Your water was not ok and you were advised what the problems were with your water, this was tested in front of you and you saw the results yourself - these are not excuses and just fact.
Your 2 fish currently in the tank will be fine, this is because they are slowly constantly adjusting to changes in your water so tolerate slow changes however fish that come from our system where the water parameters are checked daily and spot on it will hit harder going to water that is not acceptable.
If our nitrate is 5 and yours is 200 it will hit the fish like a brick wall, in your case our test only goes to 250 on nitrate and yours was well over that if not double = possibly the highest we have EVER tested.
Taking your business elsewhere will not do anything for you, if your not willing to listen to advise then im affraid you will get the same result, every store has the same policy and will check your water.
Fantastic experience: Loads off choice very helpful staff
Fantastic experience: Really lovely place, friendly service and excellent advice given. We're very happy with our 3 lovely new koi.
Fantastic experience: Fantastic staff very helpful
Positive experience: Very helpful we bought fish and feed from here.
Fantastic experience: Great place for reptile food and has plenty of fish stuff as you can guess by the name
Fantastic experience: Fabulous shop, pleasantly surprised by the range of additional products for cats and dogs too.
Positive experience: Brilliant, excellent choice of fish and ornaments for the tank, everything you need under 1 roof. Far better than pets at home, better knowledge of fish and what fish go together.
Negative experience: Waited 5 min to be served no one behind the till
I think you need to be a little more patient.
We are a busy store and alot of the time giving specialist advice which takes time, we also have alot of animals to look after and feed.
Did you have a look for staff, did you ring the bell on the counter to alert staff?
Fantastic experience: Fantastic knowledge of all their fish etc and an amazing choice of everything... and way cheaper than P A H too
Fantastic experience: Been getting my fish from Ben the owner for many years when they were in Milford haven and now in the massive new premises. Very knowledgeable staff and friendly. massive choice of tropical and cold water fish on display plus creepy things like snakes and lizards and bugs " I don't like snakes so I don't venture in that area of the shop. But if you need anything fish related from ponds to tropical tanks then this is the company to use. Sadly they dont stock marine aquatics as the cost of importing is way to expensive and the price kept rising beyond what is reasonable to pay. But overall five star service and a pleasure to buy from. Good job Ben and all the friendly and knowledgeable staff.
Fantastic experience: Excellent shop, lots of variety of fish and reptiles
Positive experience: Newby to pond fish ie not a clue staff very good not pushy very laid back got 4fishfor pond nice experience
Fantastic experience: Lovely place, clean and tidy, the place looks and feels like it and the livestock is well looked after, plus it also helped that the staff actually had a clue what they were talking about
Fantastic experience: I have got most of my reptile supplies form here but they are quite expensive
Fantastic experience: Fabulous store for the enthusiast, excellent advice and nothing to much trouble
Fantastic experience: I purchased my 2 betta fish amongst other fish from here, always 10/10 customer service and fish quality. I wouldn’t even think of going anywhere else. They kept one of my betas on reserve while I completed the cycle of my tank too. I would definitely recommend them :)
Fantastic experience: Amazing place for fish and plants and anything else to do with fish indoor/outdoor! Definitely the best place I've been to for tropical fish. We had little Ben help us (the managers name is ben too.. lol) and he was the most helpful person I've come accross too as he was very knowledgeable with any questions thrown at him! Definitely recommend this place 10/10.
Fantastic experience: Great service and help with any problems good advice
Fantastic experience: Very knowledgeable staff and very well stocked. All of the fish tanks were in pristine condition and the fish well looked after. Wouldn't hesitate to come back here for anything.
Fantastic experience: Was so surprised when I entered coast aquatics with the choice of different species of fish and reptiles.. staff were so helpful too.
Fantastic experience: Excellent selection of all fish related products and attentive, knowledgeable staff
Fantastic experience: Knowledgeable and friendly staff. Wide choice of fish and reptiles and everything that goes with them.
Fantastic experience: Great selection of fish and fish keeping products and helpful staff
Fantastic experience: Great selection of items. Staff helpful and very knowledgeable.
Fantastic experience: Great staff took my Granddaughter staff explained all about the creatures and well maintained and animals looked after
Fantastic experience: Have visited this welcoming store just off Merlins Bridge roundabout several times to find helpful advice before buying fish pond pumps etc and can highly recommend as it has a comprehensive range of stock for ornamental exterior ponds or indoor aquaria with a variety of aquatic plants and fish food supplies at hand. Plenty of fish to view in tanks of all sizes...and free parking too!! Well worth a look!!
Negative experience: Bought a few fish of different breeds from this shop. One died shortly after being introduced to the tank. One had only one eye. Within a week we have lost many of our original fish to disease and bacterial infections that were introduced by these fish. Avoid!!! These fish from this shop came with pop eye!!! We have lost some of the fish bought from this shop and 25% of our original fish. Very upset and annoyed.
Fantastic experience: Very helpful and knowledgeable, and gave me good advice about tortoises.
Fantastic experience: Best place in West Wales for tropical fish and accessories
Fantastic experience: Loads of cool animals fpr the kids to see aswell as the stock u need
Fantastic experience: Bought two beardies today with insects and the lady that dealt with me was very helpful and welcoming. Really good set up inside also,
Fantastic experience: I get all my koi food and uv bulbs for my ponds here. The staff are helpful and the range of pond, aquarium equipment and fish are vast. There is also a range of retiles and spiders.
Negative experience: A nice shop. On my visit I seen only 2 staff members who I had zero interaction with. They appeared more interested in the own conversation. I spent around 15 minutes looking at there selection of tropical and gold fish witch there's not much still no staff interaction. On the 2nd floor there is a good selection of fish tanks vivariums after still no staff interaction I looked at the reptiles for around 5 minutes I decided not to purchase anything and left the shop. The 2 stars are solely because of the lack of staff interaction witch is required in this business not good.
Fantastic experience: Wow, amazing place! Really great range of cold water fish and although being December, still had some pond fish, particularly lovely koi, which I'm sure could be reserved from what I understand. Also, reptiles etc and start-up sets for them - brilliant. Great range of food products for everything they sell. Makes a real change from the poor range etc of Maidenhead Aquatics, which seem to be taking over and almost to the exclusion of anyone else and overcharging for fish that tend to last less than a week. Worth the hour long drive there.
Fantastic experience: Always well stocked and the staff are friendly and know there stuff
Fantastic experience: 1st class Aquatics retailer, supplying a variety of fish and reptiles along with every conceivable piece of equipment required to get you up and running . staff are always ready to help , very knowledgeable and happy to advise on any aspects of pet ownership.
Fantastic experience: Staff are really helpful and incredibly knowledgeable. Vast array of fish and reptiles. Extensive selection of products, tanks, decoration etc!
Positive experience: I had tropical fishes once, it made me uneasy being God. I got rid of it now.
Fantastic experience: Charlotte is super- always great advice, worth driving 60 miles to see her and getting great service.
Fantastic experience: Great place to get all my needs for my fish tank
Positive experience: Great fish, large collection and helpful staff, with loads of items also in stock
Fantastic experience: Amazing selection of freshwater and pond fish. Highly informative staff with plenty of knowledge to help you out Plenty of tank decor and tanks themselves and now even a bug and reptile section which is also highly stocked. Love this place and the kids loved the meet the reptiles events couldn't recom more
Fantastic experience: Always friendly and very helpful. It's my local and I do enjoy popping in and seeing the fish and reptiles.
Fantastic experience: Very freindly and helpful staff listened to what I wanted and found me the best deal
Fantastic experience: Massive range, helpful staff and so much for the kids to look at.
Fantastic experience: Great varity of reptile food at reasonable prices.
Fantastic experience: This store is definitely a large store which is made even better with their very knowledgeable staff who were really friendly and happy to offer assistance and advice. Upstairs has a good range of tanks whilst downstairs has the fish, reptiles and tank accessories. The majority of tanks were well stocked and fairly priced, some even showed their stockists which was really nice to see. I'll definitely be back even if it's just to get advice on a tank set-up although there is a very high risk I'll come out with more than I originally went in for!
Fantastic experience: Get our food. Medications. Equipment from here. Great staff excellent advice all our fish have grown really well .highly recommend. Parking aquatic plants. Reptiles. Tortoises. Cold water fish. Koi everything In one place
Fantastic experience: Always great service here , good advice every time .
Fantastic experience: Very helpful staff and a huge choice of stock at reasonable prices. Thanks for your help!
Fantastic experience: Great place with very friendly staff. Will highly recommend
Fantastic experience: Best in Pembrokeshire. Educated staff and a fantastic variety of products, fish and reptiles.
Fantastic experience: If you're looking for a pond/aquarium place then this is certainly it. Large stock of live fish. Lots of various solutions for your set ups. Staff are very friendly and knowledgeable. I don't go anywhere else now.
Positive experience: Lovely shop and lots on offer for those with ponds and aquariums. Reptile section very good selection to buy and whole shop fully stocked from tanks, accessories, pumps and food. Very friendly helpful staff would like to see more mid range to accommodate all budgets for those wanting more than budget but not top of the range. Will definitely visit again.
Fantastic experience: Got what I wanted. Friendly. Sensible dealing with Covid. Can phone order, pay over phone, give 20 mins notice before pick up, they bring to front door. Shimples. New shop really good too
Fantastic experience: Spotless and very helpful people in there with lots of knowledge
Fantastic experience: First time visit to purchase some fish for my pond, the salesman who served me was super helpful, friendly and gave me some very good advice. Will definitely be returning for all my aquatic needs.
Positive experience: Plenty of stock in all departments and the variety of fish is superb. That's where the good points end. Unfortunately there isn't enough staff members to deal with the amount of customers in what is a very busy shop. Was left waiting at the counter for over 20 minutes before someone was available to deal with me. Really not good enough. Won't return unless I have to.
Hello, thankyou for your visit.
Firstly I will not apologise for being a busy shop, 99.9% of customers are happy to see a business doing well and support a locally owned independant aquatic specialst.
We have 7 staff members with upto 5 working at the same time, occasionally there is a little wait as we can have many customers visit at a time with some needing more advice or support that can take a little longer to serve - however we pride ourselves on being able to offer professional advice to every customer that comes through the door should they need it.
Unfortunately it seems you have visited at a busy time and can assure you it's not very often we get overrun so please don't be put off by your visit today.
Regards, Ben and Sylvie
Fantastic experience: Extremely well organized shop. Helpful staff too.
Fantastic experience: Huge selection of fish, pond plants ect, everything you need for your aquatics under one roof
Positive experience: Good range of fish and accessories, plenty of variety and price range.
Fantastic experience: Oh my god what a fantastic place, a huge range of fish, to tortoise's lizards , and the whole set ups for them, everything you would need under one roof, staff very helpful, store very clean, love going there just to see the animals and get are fish
Fantastic experience: Friendly, helpful staff. Store clean and well stocked. Everything you could need for aquarium or pond.
Fantastic experience: Great staff with excellent knowledge. Good prices and good variety with everything you could think of for fish and reptiles!
Fantastic experience: Super helpful and friendly staff. The gentleman I spoke to seemed very experienced and very knowledgeable. He wasn't pushy to simply just sell he was happy to try his best to give information and advice. Thank you
Fantastic experience: I started visiting Coast Aquatics in December '21 when I wanted to get my first tropical aquarium. From the start I got to know Stuart mainly who was brilliant at advising me about the most appropriate tank, filter, lighting substrate etc. The most impressive aspect of dealing with the staff was that they don't judge you at all on your experience or knowledge level. I was a bit apprehensive at first going in there knowing as little as I did, but they soon helped me and advised me accordingly, something which I'm greatly appreciative about. Having visited there several times now, it's clear to see that a lot of the customers are very experienced in fish keeping and know exactly what they want and what they're doing so it means a lot to a beginner like me that they have the time to help get me on the right track. The store itself is very spacious and full of a variety of fish tanks and fish to look at, you can spend an hour admiring the fish and forget what you went in there for. There are lots of tank accessories and fish foods to cater for all aspects of fish keeping. My autistic daughter loves looking at the fish as it's a very calming experience for her. Coast Aquatics is my go to place now for anything fish related, I wouldn't want to go anywhere else.
Fantastic experience: Lovely selection of fish and all the kit to go with then boss ordered a fish tank and it was in the day after well impressed all staff lovely
Fantastic experience: Went there with son to sart his tank up and now might start ours up again after visiting here
Fantastic experience: I have a Fluval Flex 57L tank that is 3 months old and heavily planted. The past 2 weeks the plants had become heavily coated in algae. I visited the store on Sunday with the intention of buying some snails but after chatting to your guy, he advised cutting down on lighting and getting some Otocinclus. Just 2 days later and the difference is phenomenal! These 4 tiny fish have eliminated almost all of the algae and my plants are looking so much better so a big thank you to the guy that was in the store on Sunday, sorry I didn’t get his name.
Fantastic experience: Have been working down haverfordwest for a couple of weeks and have passed the shop many times meaning to stop and have a look, well I did this week and was not disappointed. The fish stock and quality was probably the best I have seen, as for the staff the gentleman was on his own due to staff illness but could not do enough to answer my questions and generally chat about fish. After my visit I have decided to buy another tank so will be down in the new year to decide what to fill it with, which might be a problem as I wanted them all. Keeps up the good work and see you soon.
Fantastic experience: Great variety of fish and equipment. Kid's love it.
Fantastic experience: Got some beautiful fish and looks well run and clean
Fantastic experience: Pop in for all your fish requirements and a recently opened reptile area lovely lay out easy to find items and helpful staff. Recently upgraded my own zoo ...... The frogs love thier new home thank you guys
Fantastic experience: Great place for everything you need that is fish related !! I go there for the reptile area, fresh bugs for my chameleon as well as anything that I might need to house them and care for them. Also love looking at the amazing variety of fish and reptiles in stock. A great one stop shop
Fantastic experience: brilliant place! very helpful and knowledgeable staff
Fantastic experience: Visited the new shop site a few weeks ago, and wow! It is laid out really great, lots of products and the tanks/pond areas look great - picked up a really beautiful piece of wood for my tank at a good price. Could spend hours (and hundreds if I had it!) in here!
Fantastic experience: Fabulous place and helpful staff...very impressed ❤️
Fantastic experience: Great 0lace with amazing variety of fish plus turtles tortoises and reptiles and BEN is so knowledgeable and helpful
Fantastic experience: The best aquariums I've seen with a great selection of fish.
Fantastic experience: I love this shop, the staff are brilliant! always happy to help with alot of knowledge about all fish.
Fantastic experience: Good prices friendly staff lot's of fish products
Positive experience: Good selection of fish, reasonably priced and helpful staff
Fantastic experience: Friendly and technically helpful customer service.
Fantastic experience: Went there today for the first time. It's simply a great experience - first class service and the most pleasant knowledgeable staff. Thank you for a welcome surprise.
Fantastic experience: Great knowledge and service. Thank you
Fantastic experience: Very knowledgeable, great advice given, wide range of good quality products
Fantastic experience: Close to home. Great staff. Give good advice very helpful sell aquarium equipment. Food and good variety of fish. Have lots of nice koi. Pond pumps. Eazipod and various filters. Water testing kits. Everything you could possibly need.
Negative experience: Very poor, I could see that they had a good range of fish and equipment. Trying to get served was my problem. The person behind the counter was talking on the phone for over 20 minutes as I stood near by waiting for assistance. When he fanaily finished his phone conversation he then replaced the phone looking me in the eye and walked off.
Hi, thankyou for the visit, we are a very busy store and I will not apologise for that, the customer on the phone will have been needing advice too hence a long conversation.
We don't allow staff to make personal phone calls in work hours so will have been work related.
Our staff are all very helpful and friendly and can only deal with one person at a time, we keep an eye on who is next to be served so please just give us time and we will get around to you.
Regards
Fantastic experience: Great stock of fish and accessories. And very knowledge and friendly staff. Definitely worth a visit.
Positive experience: They are phery help ful but some time the stafe can be rood to customer's
Fantastic experience: Thank you to the young lady served me today, very helpful in helping choosing the right fish
Fantastic experience: The place to go... it has all the fish you can have, and will order in other types if asked. Top brands sold at competitive prices. Great selection of plants on sale.
Fantastic experience: Good range of available products and array of fish. Knowledgeable and helpful staff willing to spend the time to really listen and assist. Our go to place now, willing to go the extra mile and its a small local business happy to support.
Fantastic experience: Great service, very helpful
Fantastic experience: Brilliant find, better than going to maidenhead aquatics where most fish and other items are over priced.
Fantastic experience: Great place, friendly staff and helpful with competitive pricing too
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