Concept Aquariums

Fantastic experience: I just received my custom ADA style tank from Concept and they did an awesome job. This is my second tank from them, both have been great.

Negative experience: Now I’m pissed off I went to this place for 2 fish ends up selling me 2 sick fish which killed my whole tank woke up this morning to my powerd brown tang dead my blue tang on his was out I will not be spending another cent at this place I am livid my tank was healthy and happy before this thanks

Fantastic experience: Dave is a really awesome and sincere person. We had a custom aquariam made, delivered and set up at our home. We asked endless questions and never felt like he was trying to push anything on us - he was so helpful and knowledgeable. Now at the end of the process, we consider him as a friend. We would definately recommend him and his services to others!

Fantastic experience: Really a great team of people! They were very responsive, knowledgeable and personable.

Positive experience: Pre-pandemic, the store had livestock. Thereafter, there really wasn't much to see. I believe they focus on making custom tanks now.

Negative experience: Asked if he could sell me a tube of silicone so I can replace a pane of broken glass on a tank they made, he said no.. I said ok.. can you tell me what silicone you use and I'll order it since you don't want my business? And was told he couldn't disclose his brand bla bla. Way to lose a good paying customer

Negative experience: Worst worst company I have ever seen, worst customer service that I have met, promise 3-month to finish work. However, with too many excuses and delay week by week, the owner is not an honest person, Never ever buy anything from this company again.

Fantastic experience: 40 gallon breeder, great quality great price! Worth the wait!

Positive experience: Good guys...fish selection isn't great.. But the tanks are clean when I can get in there...

Fantastic experience: Great craftsmanshipand quality on custom built aquariums, great prices on everything and very friendly and knowledgeable staff.

Fantastic experience: Great service and very friendly. I had specific demands for a upper refugium with all the problems it brings and these guys found solutions for it. great problem solver. And they guaranty their work. My sump had a fault and they replaced it no problem, very professional too.

Positive experience: The prices and quality of tanks are good, but the customer service is lousy. They never respond to email inquiries and the man on the phone was incredibly rude and uninterested to have my business.

Fantastic experience: Great place, my favorite place to go in town. Staff are well versed and they have very competitive pricing. Lots of cool frags and livestock and they can build the tank of your dreams! Keep up the great work guys!

Negative experience: After a lengthy process and lots of going to the shop I have now received a brand new sump that’s built properly.

Negative experience: I went to this store recommended by another fish store, the first person I talked to was really nice and actually helpful. The next guy I talked to on my second trip here was a bit rude and wasn't really helpful at all. He didn't seem to want to invest or willing to help trouble shoot my situation. Not sure if I'll go back to do business with them after this. The girl at the front counter, you did awesome.

Fantastic experience: Awesome and incredible service. They created up my ideal nano freshwater aquarium quickly and it's exactly what I wanted. They even created an acrylic way to fit my larger light on my smaller tank. I'm incredibly happy, I have tons of ideas for newer tanks, and I'm excited to go back to see how they create them. I've seen them create irregular aquariums as well (tall rectangles, cubes, and irregular shapes). Ashley and Alex were a pleasure regarding any questions I had.

Fantastic experience: Dave and team have built two large tanks for me and many more sumps. The quality of workmanship is excellent. I would recommend this company to the novice and expert alike.

Fantastic experience: Great prices on dry goods and livestock

Fantastic experience: The best place to buy a real quality Flowerhorn and Arowana’s. I got my SRD with them in 2inches and his KOK, looks like a C$2 coin in his head. A good start for my lucky fish! Thanks guys

Negative experience: Absolutely the worst local fish store. Stay clear is this place.

Positive experience: Most of the staff are great, especially Wayne. There is one guy though that kinda ruins it, and seems out of place, he is this tall ugly guy who never smiles, looks like he's staring you down in there, and makes you feel uneasy; IMHO equivalent of a male medusa. We call him the scowler (he has a huge crease between his eyebrows from constantly scowling, you'll know when you see him for sure), he's also a rude to speak to, and lies about products. Please put this guy in the back to do some work, where nobody has to deal with him, or get someone who can smile, and not scare the staff away please.

Fantastic experience: This is the best place and service ever! They have everything and very generously went above and beyond to meet my personalized needs! 'm so happy I'm never going to another fish store! I absolutely recommend!

Fantastic experience: Amazing experience! The staff were extremely helpful and friendly. They answered all my questions and gave me great advice on both my freshwater and marine tanks. Their prices are great too. Thanks for the fantastic customer service, I'll definitely be going back!

Fantastic experience: This is one the best places in the city for salt or fresh water fish. I purchased my Red Tail Gold Arowana from concept and couldnt be happier!! The staff are extremely helpful and friendly. Easy 5 stars here.