Canada Corals Inc.
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ā¹ļø Information
Saltwater and freshwater aquarium pet store
Welcome to Canada Corals Inc., your premier destination for a diverse selection of healthy corals and fish in Canada. Our knowledgeable and friendly staff are always ready to assist you with any questions you may have.
What We Offer:
- A great variety of corals and fish at fair prices.
- Quick shipping with excellent packaging to ensure your order arrives healthy.
- A passionate and helpful team eager to share their expertise.
- Special orders available for unique corals and fish.
- Regular promotions and a user-friendly website for an enjoyable shopping experience.
We look forward to seeing you at our new location soon and are excited to help you with your aquatic needs!
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š£ļø Canada Corals Inc.: Reviews
Fantastic experience: They are moving locations, but were still helpful! Good amount of frags to choose from. Can't wait to see what they do at the new coming location
Fantastic experience: Friendly staff always willing to answer our questions . Great selection of Corals and fish .
Negative experience: Order corals and a few inverts for a small side project. The company plays email games with the customer until they can decide when the shipment will go out instead of the requested dates. They also expect a customer to take multiple days off work and get upset when i redirected the order based on FedEx only offering to redeliver to my house the following day as well⦠I canāt afford multiple short notice days off. Of course the coral came in poor condition. the heat pack was cold, inverts were dead and the coral was bleached. Not a single survivor in the order. I wonāt ever shop with a company like this again. The only thing they were good at is blaming me. Avoid avoid avoid. Iāll post the dead order on your Facebook for everyone to check out. Poor packing, poor planning, poor business.
We have not blamed the customer, however the customer has blamed us for the courier getting delayed which is out of our control, and we have been fully willing to cover any doa provided the customer received the products and submitted photos. However the customer has refused to pickup or receive what they claim to be doa. The customer redirected the shipment adding a day in transit. And then blames us that the hold for pickup location is incorrect when they themselves arranged it with the courier after missing the first attempted delivery. We do apologize for any email communication issues and for the order not shipping out on the suggested date by the customer (they were informed of this and provided alternative dates, which is the date this order shipped and was delayed). We will be taking steps to prevent these types of email communication issues from occurring as well as implementing a scheduled shipment schedule with specific predetermined dates such as other online fish stores.. overall the package was delayed for 24 hours. We have never received any documentation on the condition of the arrivals, just what was verbally commented in this review. And as mentioned we would be willing to provide a replacement provided we received photos of the deceased items. No communication with us after receiving the order.
Negative experience: Nothing to buy, not worth for us to spend 45 minutes driving to there.. they got more fresh water fish than aquarium fish, not as much as their website show.
All fish listed on the website in stock are currently in stock in store(we could not sell what we do not have). We do have several fully stocked coral tanks. Sorry for the inconvenience caused by lower saltwater fish stocking levels. When we typically have brought fish in at this time of the year, they donāt sell and we lose money. Iām sorry that at this time of the year we have lower stocking levels.
Fantastic experience: Not the cleanest shop I have been to but they definitely have the lowest pricing and the friendliest staff, so still 5stars in my books!
Fantastic experience: Ordered corals and they came in fast and healthy. Packaging was great as well. I look forward to ordering more
Fantastic experience: I've ordered from Canada Corals Inc. twice now, and both times they did not disappoint. price is fair quality is vibrant and healthy. I will continue to order from them. Staff is on point and ready to help you in ant way.. Nice work Canada Corals
Hi Jim, thank you for the kind words! Weāre happy to hear you were satisfied with your order!
Negative experience: Overpriced and rude staff. How are they still open
Negative experience: Doesnāt even deserve 1 star. Worst experience ordering online ever! Stick with Candy Corals and Fragbox, they actually want to help you and not give you the run around with āclaimsā that they have no intention of approving. If you want to flush your money down the drain then Canada Corals is the place! Response to ābusinessā: I have all emails, not once was I warned that livestock might perish. They were shipped (during bad weather) and I emailed my concern. Reply from business was āPlease document how they arrive and file a claim if needed within 2 hours of delivery. Inverts do not consume very much air ā and they were packed larger than we regularly do just in case. If they are cold on arrival ā please acclimate as you normally would and bring the temps up slow. Inverts can āhibernateā and come back after becoming cold.ā There was one heating pack ON TOP of newspapers and bag. The livestock wouldnāt have survived 1 day shipping. It arrived so cold that Iām surprised it wasnāt chunks of ice in bags. All photos of livestock (dead) were submitted and had a lot of trouble sending video through their āclaim pageā. Offered a 30% discount on a future order with a minimum order of over $100. As you can see from their terrible customer service response, stay far away from this ābusinessā.
Customer claims but refused to provide any evidence we "Improperly" packed their order.(Claims we only packed with one heat pack, actually packed with 4 heat packs for a multi day shipment, customer was warned livestock would perish if shipment was delayed for a third day.) Customers order was delayed in transit. We offered to provide additional discount on replacement despite not covering delays, despite warning the customer in advance about this risk. We are perfectly happy to replace the entire package at our own cost should the customer be able to provide the unpacking video the customer took, but has not provided more then the first 1.5 second clip of, showing we improperly packed the order as well as the condition of the livestock on arrival.
Positive experience: The store is good! Great selection, helpful staff unfortunately can't give 5 stars because the gold rim tang I bought developed symptoms of velvet and died within a week of purchase
Fantastic experience: They have the healthiest corals of any store I've been to. The staff are really knowledgeable and are real saltwater hobbyists. The prices are really fair and they often have great sales. Good selection and some awesome larger colonies. They have a very limited dry goods section due to space limitations, but the corals are the stars anyways. Worth the trip out to them!
Fantastic experience: Great selection and very helpful staff ⦠love making in person visits to get some tank tips ā¦. Thanks
Fantastic experience: fantasic coral shop!Great colour and quality
Fantastic experience: Canada Corals is one of my go to shops for clean up crew and other livestock. Shipping is always quick and well packaged.
Fantastic experience: Great selection of LPS and SPS corals for me, one of only a handful of shops that I trust to ship corals!
Fantastic experience: Orders arrived with no issues ans great selections
Positive experience: Lovely selection (a few items I haven't found at other Canadian reef shops) and fair pricing
Fantastic experience: great verity of corals, good prices
Fantastic experience: I purchased fish and coral from them in January during a cold snap. I was a little concerned the fish and coral might not make it, but they shipped everything well packaged and no casualties
Fantastic experience: AAA one of the best in Shops in Canada.
Fantastic experience: Great selection of corals & fishes. Very helpful and friendly staff. Pleasure to deal with and doing business with. Cheers.
Fantastic experience: Fantastic store with a great selection of healthy fish and coral.
Fantastic experience: Great service - got my amazing invert from them!
Fantastic experience: Did a group order with friends. Corals arrived healthy and well packaged. Website represent what youāll get well. Not oversaturated photos
Fantastic experience: Bought from them once and their selection of unique and different corals is almost unbeatable.
Fantastic experience: Such a fantastic store, really enjoy working with Brian and Randi with stocking my tank. Very friendly and super knowledgeable; Huge plus on the availability of livestock and variety of others they can bring in as requested!
Fantastic experience: Super helpful stuff and a great verity of corals
Fantastic experience: Magnifica Anemone shipped from British Columbia to Quebec in less than 24 hours! Arrived in perfect condition and stunning! Thanks to all the team for information and quick response!
Fantastic experience: Excellent assortment of fish and coral
Fantastic experience: Love Canada Corals! Have had several orders shipped from them up north and everything turns out great. Very healthy fish and corals and they package everything very well.
Negative experience: Unfriendly to beginners, staff acted annoyed at basic questions. Would not recommend to someone that is not an expert.
Hi Gracyn, thank you for the feedback. We are sorry you felt you had a poor experience at our store. We would love to follow up regarding this to see how our staff can improve. Please email us at [email protected] so that we can follow up regarding this experience.
Fantastic experience: Good fish selection
Positive experience: Great selection of fish but the staff werenāt the best
We are sorry you had a poor experience at our store
Fantastic experience: Good advice and good prices especially during the many promo events - app is cool. Best thing is you can order out of stock items and Brian does his best to source them (including hard to find fish) for u and bring them in.
Fantastic experience: I recently ordered a biota yellow tang from canada corals. The fish came from vancouver to st.johns, the fish arrived In excellent condition and on time, swimming and active as soon as I opened the box. The fish was well cared for and was very well packaged with lots of water, styrofoam blocks and thermal pads. If everyone's order is the same quality as the one I received then I have no doubt every customer will be satisfied just like I am, thanks Canada Corals
Positive experience: Very nice and knowledgeable staff, great prices. I would like them to have their stock marked a lot better so you know what you are paying for with your receipt. Go check them out.
Fantastic experience: Wow amazing seawater tanks with incredible corals, fish and other vertebrates! All of the colors you could ever want to see in the ocean you will find them there. Absolutely recommend, worth the visit at least!
Thank you very much for the review!
Positive experience: Best selection of corals in BC. Staff is knowledgeable and very helpful. Special order corals are also available.
Fantastic experience: I bought with the old owners and new and they have always been fantastic. Very knowledgable and amazing service. I have to ship and everything is always packed well and healthy.
Fantastic experience: The staff here are incredibly friendly, knowledgeable, and helpful both online and in person. As someone who is a newbie in saltwater fishkeeping, it's somewhat intimidating to head into a specialty fish store trying to remember exactly what you need, but the staff here are very patient in explaining various processes involved in the hobby. Their website is also very user friendly and visually aesthetic. They've also got accurate photos of their corals that are for sale, which I personally adore because having actual photos of the corals lets you see exactly what you're purchasing. Additionally, because there's so much color variations, it also helps beginners get a better idea of what you want in your tank. I will definitely be coming back to stock my tank once it fully cycles!
Fantastic experience: My son loves to visit this place. Lots of beautiful coral, fish, and crustaceans to see. Keeping a tank and having corals are daunting tasks for us. But it's such a great uplifting experience, walking to a store with vivid displays, and one of the owners explaining to us about the corals. We can tell he is passionate about the corals and the fish. Very knowledgeable too. Although keeping corals or pets is not a thong for us, I would still give kudos and recommend this place to anyone looking for aquatic pets :)
Fantastic experience: I had the most amazing experience dealing with the friendly and educated staff at Canada corals. I recently purchased a mandarin dragonet from them this was my first ever online purchase and they walked me threw the whole thing and answered all my questions quickly. their prices are extremely reasonable and my fish was excellently packages and arrived healthy and happy. I highly recommend them for all you salt water needs
Fantastic experience: Good communication the packaging was excellent and everything arrived fast and healthy. I will be doing business again thanks.
Hi Harris, thanks for the review, we hope you are enjoying everything! :)
Fantastic experience: Keep up the great work!
Fantastic experience: Wonderful staff who are knowledgeable and eager to assist. They truly want customers to succeed and be satisfied. Always new stock arriving. Great corals and fish. You will love your visit!
Fantastic experience: Great products, great service and reasonable prices. What more could you ask for?
Fantastic experience: Great store, looks beautiful inside! They are still renovating and planning to add more tanks, but they have a good variety of fish and invertebrates right now. They also have a very good selection of corals.
Fantastic experience: Great helpful staff. Will be get to see the store complete. Good selection on corals and fish.
Fantastic experience: Have a great and good quality selection of corals with a fair price. Very knowledgeable and passionate people as well. Would recommend to anyone who are new to saltwater hobby
Negative experience: Canada Corals used to be a great place to shop. Since the move I have emailed them multiple times about a previous store credit I was granted for an order mishap to no avail. No response whatsoever. Edit: Brian reached out to me Immediately by phone after posting this to resolve the issue. He did confirm my store credit is indeed in the system as it should be. For some reason I am not receiving any emails from them still so not sure what is up with that.
Please check your spam folder. I have emailed you several times attempting to follow up regarding your previous credit, which IS valid.
Fantastic experience: Stopped in here this weekend to pick up some supplies for our nano reef; received some extremely helpful information. We canāt wait to come back and purchase our corals here once the tank is ready, they looked incredibly healthy. Iāve found that some of the other Aquarium stores owners/employees can be very condescending, but that was not the case with Steven. He made the experience so enjoyable!
Fantastic experience: went there today for the first time. Great staff, very helpful and knowledgeable, lots of product. excellent customer service. I am looking forward to going back again a lot. big thank you to Stephen and Brian for all the advice, the website is also well done.
Thanks Paul! Hope to see you again soon!
Fantastic experience: Thank you for the great service. The staff is always very helpful when dealing with them in person or by phone. I've never had any issues with product and livestock bought from them. Highly recommend them for anyone looking for corals or fish
Thanks for the review Cole! We hope to see you again soon!
Fantastic experience: Canada Corals recently opened up in Coquitlam; They have very helpful staff, carry a wide selection of corals and some unique fish and invertebrates. They also accept most fish and coral trade - ins which is nice. So far they've been great! 5/5
Thanks Dimitri! Itās always a pleasure, hope to see you around!
Negative experience: Bought 3 fish from them 2 clowns and a yellow tang. All 3 ended up being sick same day of purchase, i contacted them saying i would try and heal them in my qt tank and keep them posted. They showed little sympathy to have sold me sick fish and said there was nkt much they could do. After one clownfish died I asked if he could be replaced at the least and they refused. I do not recommend buying anything from theses people as they have low experience and have no problem risking compromising peoples pricey displays.
Hi Everrett, thank you for taking the time to share your situation with us. We apologize that the experience was not what you had hoped for. We do our very best to ensure that the fish are well cared for during their time at the store and we'd never knowingly sell a customer a fish that is visibly sick.
You had reached out to us for advice 3 days after you purchased the fish in store regarding the yellow tang. You mentioned that the fish were not eating pellet foods and had visible ich parasites. At this point, we had suggested that you feed a mix of frozen foods and dried nori as this was what the fish were eating at the store. Additionally, we had offered to take the fish back and treat it in our systems while providing you with a replacement for your troubles.
We didn't hear back from you until nearly 2 weeks later informing us that one of the clownfish you had purchased from us had just died and that you would like a replacement. Unfortunately, we're unable to offer a replacement this far past the purchase date.
Again, we apologize that the experience was not what you had hoped for. If you'd like more information on our feeding, treatment, or quarantine procedures, please give us a call or email and we'd be more than happy to discuss this in-depth with you.
Fantastic experience: Absolutely amazing service from Stephen in the lower mainland of BC. With many other local stores either lacking in service, or in healthy livestock, Stephen and Canada Corals always has both covered. Highly recommended!
Fantastic experience: Now out of Kamloops, BC. I ordered several fish from their team and they arrived well-packaged and healthy. Brian was a delight to chat with on the phone -and was keen to share information and open dialogue.
Fantastic experience: Excellent service. Not only offering livestocks but healthy ones. They always make sure the fishes are healthy before selling. Also quick repose and personal attention!!!
Fantastic experience: Look no further for a great selection of corals, both hard and soft, knowledgeable staff, great customer service and fair prices.
Fantastic experience: Staff here friendly are knowledgeable about their fish, invert and coral livestock. Store is in a good location with ample parking.
Fantastic experience: Great folks....I picked up my order from the store and spent time looking at the many healthy corals on display. Quick service and all inverts were healthy. They are now working on my clean up of two reef tanks. Will pop by again for sure...
Fantastic experience: Beautiful tanks, decent selection of high quality dry goods, fair prices and the staff was knowledgeable. Really enjoyed our visit.
Fantastic experience: Fantastic service. Went above and beyond my expectations. Great communication from the entire staff and ownership. Healthy and vibrant stock. Their packing, labeling, and shipping was top notch. Appreciated the extra item on the "house". I will definitely be purchasing another order soon. I've already recommended you guys to all those i know in the hobby here at home.
Fantastic experience: Great selection, helpful staff, and mostly good prices
Fantastic experience: I got all my essential supplies to start my 60 gal from here, the prices were the best in GTA. Thank you Matthew for the time.
Fantastic experience: It is always a charm to buy online from you guys. You are fast, contact the client and you are easy to reach. Corals always arrive healthy and well packaged. What do I need to say more...I am a happy customer! :)
Fantastic experience: Great shop, friendly, healthy corals. Nice diverse selection of coral, and dry goods.
Positive experience: Location is more convenient in terms of a central north spot that serves York region.
Fantastic experience: I visited the store back in Jan for my birthday. I loved every minute of the experience. We came along way to purchase from the store and it was totally worth it. The owner is awesome and the staff was super helpful. Landed up spending a lot of money and will be returning. Beautiful inventory, clean store, knowledgeable staff and I found the prices to be fair for what you get. Would I go back, yes yes yes. Would I recommend yes, yes, yes. 10/10
Fantastic experience: Great helpful staff with a very clean set up. You can tell they put a lot of care in every frag they have on display.
Fantastic experience: Love this place price is very good
Fantastic experience: Really nicely staff. Very knowledgeable and answered all our questions. Prices looked really great. Livestock looks really healthy. Definitely will come back.
Fantastic experience: Great place to buy coral and supplies for your reef tank
Fantastic experience: Friendly staff that are willing to take the time to teach you, help you and just chat. Great selection of coral, fish, Invertebrates and dry goods that are very reasonably priced. I would strongly suggest you check these guy out and give them a try. They also just moved to a new beautiful location so give them sometime to get fully back up and running.
Fantastic experience: The team at Canada Corals took the time to describe livestock and fun of the hobby!
Fantastic experience: I was very thrilled to visit Canada Corals since I just started having interest in the hobby. I wasn't sure what would I find, but I was very happy by my experience with the staff and in the store overall. I was blown away by all the fish selection they have. I was beyond amazed. I loved it and my love to the hobby doubled 100 times. What's even better is the staff. They were very helpful and ready to answer all my questions. They also told me that they will be able to answer all my questions on emails if I need any more help. When I was done, I went home and started doing my research, thinking about how can I make the perfect reef tank. The size, stocking..etc! I was almost ready, but I had more questions. I emailed Canada Corals with my questions about stocking the tank. When they got back to me, I was given a full detailed answers about my questions. I also received a great detailed feedback about my fish stocking. Like what kind of fish would be compatible with each other and what fish (from what I picked) would be aggressive with the others. Overall, I had a great experience dealing with Canada Corals. I will gladly suggest them to anyone of my friends!
Fantastic experience: Great prices and amazing corals . Number one store here . The girl that works here is so friendly deff a great place
Fantastic experience: Great staff and unbeatable prices on tank supplies that I purchased after comparing their prices and products to many of their competitors. Was able to order stuff they didn't have in stock when I walked into the store.
Fantastic experience: Great selection of coral available for a wide range of prices. It is easy to reserve online or even order to your door. What you see online is exactly what is in their tank in-store.
Positive experience: Friendly and helpful with a good selection of coral and supplies for your marine aquarium.
Fantastic experience: Great selection of healthy livestock.
Fantastic experience: Great store and service im new to the hobby and they are always happy to help with all my questions
Fantastic experience: Knowledgeable staff, great selection of corals. Prices are standard
Negative experience: Staff didn't really know too much. Shop was very clean but I am a beginner and felt like I knew more about the hobby than the person I was talking to. Corals were little pricey and not the healthiest.
Positive experience: My corals seem to never be able to get to me but customer service always tried their best. My boyfriend tried to get me sps corals as a surprise for Valentines day shipped to my office tank... The staff and owners try their best to help but for my 1st shipment, I was accidentally shipped the wrong shipment and was sent someone else's (I order around $400 worth of sps and got a small box of zoas lol). To be honest it made me pretty sad as I was told the day before about my surprise and was very excited for it. They were very apologetic and credited my shipment. 2nd shipment arrived mostly dead, had 2 corals alive that included my freebie, once again very apologetic and credited my shipment. I did notice that the heat pack was shipped differently than the 1st shipment, it was shipped in an envelope which i felt contained the heat, asked if the next they could ship it like the 1st shipment with the heat pack not inside an envelope.. So my THIRD shipment, ordered again, my shipment ended getting delayed by a day, they tried to get it shipped asap but still delayed. Arrived colder than me and dead again =( , heat pack was still shipped with the envelope. Called them and spoke to the owners who were apologetic and ended up refunding my boyfriend's money. Would I order again? I told them I would when it gets closer to summer. These guys tried their best and thats all I can ask for. Considering all thats happened, I am giving them 4 out of 5 stars for their efforts even though it seemed impossible to get my corals.
Fantastic experience: Everyone that works there have been super helpful and has gone the extra mile to make my experience enjoyable or to help me out. Great prices on dry goods and they keep a nice selection of corals at all times. Always worth the visit when I go.
Fantastic experience: Great place for frags, livestock and other dry goods for you reef. A little expensive, but the selection is great.
Positive experience: Fair prices and the staff knew a lot, really exited I found this place and the tanks are insanely clean. Loved it EDIT 6/22/2018 I feel the dry goods are still better than everywhere in both quality and price however the coral itself has steadily increased in price. On average I would say between 30 and 40%.
Fantastic experience: Cheapest reef salt around. Great selection of saltwater marine life. Very healthy coral, fish and inverts. My go to local fish store for everything saltwater.
Fantastic experience: Nothing but good things to say. Ezcellent selection. Knowledgeable staff. Very attentive
Fantastic experience: Been very impressed with their service, support and follow through with promises Highly recommend
Fantastic experience: Good collection of corals and other reef stuff
Fantastic experience: Awsome facilities beautiful products and great customer service never ever had any issues with this supplier!!
Fantastic experience: One of the best salt water aquarium stores in the GTA.
Fantastic experience: Best selection in the GTA in my opinion!
Fantastic experience: Very well maintained store with a great selection of coral and equipment.
Fantastic experience: This is an amazing place. They have a great selection of corals and fish/inverts. The staff was amazing they helped me with my purchase and treated me like a friend which was nice. I would recommend this place to all. They also sell online so you can buy direct. Great work!
Fantastic experience: Fantastic place to go for your saltwater aquarium needs. Very well maintained facility with some rare and beautiful corals. Definitely the place to go for birds nest, sps, lps and soft corals. It is nice to see a specialist hobby store like this in Mississauga.
Fantastic experience: Very helpful with information about caring for marine life.
Positive experience: Good selection of corals and dry goods
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