Picasso Exotic Aquatics

Fantastic experience: Top shelf knowledge and service. Whenever I have an issue, they take the time to understand all the factors and walk me through the steps I should take. I learn something new every time I’m there.

Fantastic experience: The selection is wonderful and the staff is amazing! They are extremely attentive and helpful! I am looking forward to shopping here each time I’m near the KC area.

Fantastic experience: I’m new to fish keeping, And have been struggling with my levels. Called this location, And the person working was extremely knowledgeable, friendly, and willing to give me good advice

Fantastic experience: Great costumer service, knowledgeable and helpful. Forget the big box stores, if you want be a successful fish owner then shop here!

Fantastic experience: The Salt Saver Subscription is a phenomenal subscription for the price if you utilize it. If you have a relatively large system and need RO/Salt water, it's the best deal around. I had to cancel mine, and was charged for the following month. Not a big issue, but I hadn't used it due to being away. Courtney and her team handled it promptly when I brought it up and got me settled. Admittedly, I was probably a bit annoying when trying to resolve it, but they were great. I'm unsure of the additional benefits at this time as it's been a while, but there are plenty more to the subscription. The store is nice, and always clean. The staff tend to be younger, and they are one of the most respectful and polite groups of young adults I've done business with.

Fantastic experience: This place is pretty great and bonus: their selection of aquatic plants is also great! Khang helped me out and his customer service and knowledge were A+!

Fantastic experience: Good selection, cleanest and happiest fish in the area.

Fantastic experience: Courtney is awesome and helped me get my aquascaped 55gal to the next level!! Will be a returning customer for years to come!!

Fantastic experience: I have been going to this location the past 2 years for all my Aquatic needs. This Location has Fresh water, and Saltwater varities as well as a beautiful array of Corals. This is where it's at if you Love aquascaping, and want true quality in not only the Fish but products/ Live aquatic plants. The Display tanks are breathtaking. Truly its own type of Art. The Owner is very personable. It is just such a relaxing Kid Friendly atmosphere.

Fantastic experience: I love this place! All the employees are super nice, they'll custom order fish for you and give expert advice also

Fantastic experience: Great pet store, the staff are always nice and knowledgeable!

Fantastic experience: They have a good selection and friendly staff. The layout is a little weird as there is not much room for more than one person in the corner where they have the crabs and snails and a good amount of stuff

Fantastic experience: Very nice sell ton of fresh and salt water fish.

Fantastic experience: I really like the nice young men and women who work at Picasso. I started my small reef tank 15 years ago when they had their beautiful store in the middle of town. The prices have gone up and it's no longer a beautiful place to visit just for the fun of it. The show room is just a few tanks instead of dozens. I will still shop with them for special corals because they have the biggest selection anywhere.

Fantastic experience: Great staff and owners! This is the only place I’ll buy my fish from..,

Positive experience: Beautiful store/tank set ups, fish are well displayed, plants look amazing. The staff seems pretty knowledgable and they are happy to engage customers. Our first time in the store, we bought over $200 in schooling fish- mostly tetras. Several died the next day (over half). Of course we were informed on the store policies, etc. after the fact. That’s our fault for contacting them one day past their store policy. No hard feelings… but for their comparatively higher prices on most fish, and they’re obviously going for a “high end” theme… it just feels a little of a let down that they couldn’t replace 8 tetras because we didn’t call them a day earlier. We don’t typically lose fish, so we were watching the tank and assessing the situation… waiting to see how many would die. The tank is a 55gal long, that already had a well established community of similar fish. The remaining 4 of the original 12 we bought are still doing fine, and I’ve been back and purchased plants that are still doing good… but basically $20-$30 in tetras kinda feels like they could have done us a solid, in exchange for the years and $$$$ in business we’re happy to do, going forward.

Fantastic experience: Excellent service with fantastic tips for a new aquarium hobbyist!

Fantastic experience: Consistently well stocked, wide variety of fresh and saltwater fish, snails, plants, corals, etc

Negative experience: First time I went there I was excited thought I had found the right place to help me start a small saltwater tank. Terribly mistaken. All downhill from there. Thousand dollars later realized their professionalism and their word is not reliable. Gave many opportunities to redeem. Drove 35 miles each way several times to get something they told me over the phone they had and get there to find they were mistaken. Paid in advance for a couple common fish an after almost 2 months just got my money back and am moving on. Very disappointed

Fantastic experience: I love Picasso! They always carry a variety of fish, coral and inverts. It's so fun going into their store and their owners, Courtney and Clint, are so nice and knowledgeable. I have learned so much about aquarium care from them. They have a really cool Saltwater Saver plan to join. Courtney has gone above and beyond with helping me with a few issues I've had with learning the hobby. My whole family loves trips to Picasso!

Fantastic experience: That staff here is very patient and informative. They have a great selection marine and freshwater fish, corals, and plants. Check out their subscription program, it looks awesome! Hidden gem for sure.

Fantastic experience: Good environment for the animals. Great staff!

Fantastic experience: Best place for freshwater aquariums in the area!

Fantastic experience: Truly professional operation here. They knew exactly what needed to be done to turn my aquariums into the beautiful display I imagined. Highly recommend them for maintenance and for acquiring unique pieces for your display. Also super friendly and knowledgeable. So happy I found Picasso

Fantastic experience: I've been a dedicated customer of Picasso Exotic Aquatics for the past three months, and I cannot recommend them enough. Every technician I've encountered has been incredibly knowledgeable and goes above and beyond to ensure my success in the aquascaping hobby. Their guidance has been invaluable, from selecting the right cherry shrimp to setting up my new Waterbox 25 Mini. As a participant in their water program, I'm thrilled to have access to 100 gallons of high-quality water at an unbeatable price, which has made my weekly water changes a breeze. I'm especially excited for "Wet Wednesdays," where maintaining my tanks has become more efficient and enjoyable. The team’s advice on acclimating my shrimp was spot-on, and I'm happy to report that my new additions are thriving in their new environment. The plants I’ve purchased are of excellent quality, and the techs were incredibly helpful in advising on how to best care for them. Picasso Exotic Aquatics is truly a gem for any aquarist, from beginners to seasoned hobbyists. Their commitment to customer success and their extensive knowledge make them my go-to store for all things aquatic. I received this tank from my daughter a year ago and decided to set it up in my office and now building a home aquarium. The WaterBox should be up and running this week—stay tuned!"

Fantastic experience: You won't find anyone more knowledgeable, creative and passionate than Clint and his team. If you go somewhere else, you'll eventually end up at Picasso to fix the mistakes they've made so save yourself the time and money by just choosing Picasso. Their expertise is truly second to none.

Fantastic experience: Clint, Courtney, Kris, and the entire team have been amazing. They brought our tank and love for it back after another company had somewhat neglected it for over a year. They even made extra trips to the house to ensure that our tank was ready to welcome our new zebra eel and lionfish just in time for my daughters 10th birthday. On top of their awesome tank maintenance service, the store itself is clean, organized, and you can tell that you're getting quality product and fish from them. After stopping in there and being treated as well as we have, we have no desire to go to any other fish store.

Fantastic experience: Courtney and the team at Picasso are super knowledgeable and made everything super easy. Will definitely be returning in the future.

Fantastic experience: I've had great experiences here. The staff is very knowledgeable, polite, and helpful. They got me started with axolotls for my kids, who are really loving them. They have a great monthly subscription for tank water, which is a life saver because the tap water in this area has ammonia. They also have really unique woods, rocks, and plants for aquariums that I haven't found anywhere else. Plus it's neat to see all the salt water fish, snails, and coral they have on display.

Fantastic experience: This past Friday I visited the store for the first time and was blown away with the amazing service! Khang helped me pick out my first pair of clownfish for my tank along with a watchman goby for a tank mate. He took the time to go over what they were currently feeding their fish to make their transition to their new home as smooth as possible. Being new to the hobby he and another employee, Michael went over different corals to add to my tank and how to properly care and maintain them. Bonus is the fact that they had some of the biggest and healthiest cardinal tetras for my freshwater tank that I’ve ever seen locally so had to add to my school. Safe to say that all the fish that came home with me acclimated and were eating and thriving within ours of being in their new homes and could not be more happy that I stopped in to the store and it will not be the last! Khang and Michael did an outstanding job because they care and would recommend anyone to stop in because the store is going to do nothing but grow because of employees like them :-)

Fantastic experience: A small place but very friendly and helpful, Thanks.

Negative experience: This place appears nice when you walk in. The frag tank had algae floating on top of it. The hair algae was so thick. They are way over priced. They had a long nose hawk fish priced at $107 that was maybe 2 inches long. It's sad when you can get something cheaper on live aquaria..

Fantastic experience: Clint and his team are professional and do an tremendous job. The aquariums they design are amazing for house or a business. I would recommend them to anyone thinking about making this improvement.

Positive experience: Good selection & healthy fish, prices are a little steeper than others in the area.

Negative experience: Expensive, expensive, expensive. Shop around. This fish store is for them Johnson County Kansas folks who don't care to look at a price tag. It's a nice store, but the price tag on most items and fish/plants scared me away and I probably won't return.

Fantastic experience: The new location for Picasso takes this place to a whole new level. The setup of display tanks and selection of freshwater fish, freshwater plants, saltwater fish and coral is excellent. The staff is also well versed in the place and in helping the customer. I have kept fish for 20 years and the unique selection of freshwater fish is unlike any other in the vicinity.

Fantastic experience: Fish selection is pretty good and they are working to get more. Service is great.

Negative experience: Stay away from this place. They are the most dishonest and immoral people out there. Serviced tank with no CO2, no real knowledge of fish. And totally nasty individuals running it.

Fantastic experience: Every time I go to Picasso they are nothing but extremely helpful and polite! The store is very clean unlike most fish stores as well. They sell quality products at fair prices. Definitely one of my favorite stores around the area.

Fantastic experience: Love this place. They know about fish. It's clean, they're so helpful. 10/10

Fantastic experience: We have been going to Picasso Exotic Aquatics for years. The staff is always friendly and helpful. They have a decent assortment of fresh and salt water fish and equipment. We especially love the quality and selection of fresh water plants. They have the best selection in the city.

Fantastic experience: I love this store and am very glad that they moved to the Kansas side of KC where I am located! They have a great selection of freshwater plants and fish, many beautiful saltwater fish, and some truly mesmerizing anemones all at a reasonable price. I've been in a few times to get new plants for my first tank and will definitely be coming back for fish friends!

Fantastic experience: My life’s dream was to incorporate a 900 gallon living reef saltwater aquarium into our dream home. Initially, I was introduced, and worked with a different company, and did not realize how much I was missing until I started working with PICASSO. Their care and regard for our aquarium, our home, and their love for all underwater creatures is unparalleled. The owners of the company are extraordinary people, and have become members of our family over these past many years together. I am a perfectionist, and recommend PICASSO most highly and without reservation. Wishing you success for your freshwater or saltwater aquarium project! Steven M, Silverstein MD, FACS

Fantastic experience: Beautiful plants, lots of reasons to start another planted tank. I must have will power but to buy more plants

Negative experience: I wasn't asking for anything for free he was gonna be there to do a par test. I was planning on paying you to install something that's already installed and I just wanted you to help me tune it. I could have signed something to relinquish liability. it's the fact that you are unwilling to help me. Matt promised that you would take care of me before I bought anything in your store and now here I am

Negative experience: When it comes to supporting their customers, the are terrible!

Fantastic experience: Very knowledgeable and helpful staff. The best selection of tissue culture plants around. The new location is much easier for parking as well.

Fantastic experience: Very helpful, professional staff. Some of the best prices around, and the best quality. Can't wait to be back!

Fantastic experience: Really neat place to check out if you are an aquarium hobbiest. I only have freshwater so that's all I really paid attention to, but their selection of aquarium plants is what I like best. It's a decent selection of ludwigias, repens, a few anubias' and ferns, and others, along with a lot of tissue culture plants. They all look good quality and healthy (though they have a bit of algae, but that's too be expected when the lights are on all day for business) and I like that I don't have to worry about them dying in shipping like of I had bought them online. Not sure on the tissue culture plants but the stemmed plants were all a decent price for a good number of stems and there's even a buy three get one free deal. The freshwater fish looked healthy and there was an especially good selection of beautiful healthy Bettas. There neocaridina shrimp were pretty large and vibrant as well, and a bit less then I've seen in some shops. They've got axolotls too! Plenty of juveniles with good coloring and looked pretty healthy. Even if you aren't into the hobby it's worth coming in just to look at the beautiful freshwater setups. Update 9/2/23: Made another visit after them moving locations to get some live plants and check out the new place. I think it's still a work in progress moving stuff between the locations and setting up so it's definitely not as full of fish and shrimp like last time, but I won't really judge that since they're still settling. I did see some great looking goldfish and Bettas, and the live plants still looked great with no algae at all so I decided to go ahead and get some. The employee helping me was very nice but I was less than thrilled to find so many of the stems of my lugwigia broken and leaves fallen off after some rough handling and bagging. The plants were grabbed by the stems to try and lift the pots out of the crate holding them in the tank then shooken quite a bit. I bought the plants because they looked beautiful and I wouldn't have to worry about damage during shipping only for them to be damaged when bagged! I'd still love to buy my plants here in the future but please be a little gentler!

Fantastic experience: Dylan came out for an for an emergency repair of a leaking bulk head in our 200 gallon marine tank. He was amazing and came with urgency! The competition can’t touch these guys !!

Negative experience: Called to ask for directions and "Dutch" was extremely impatient and rude. I will not bother trying to find my way there ever again.

Negative experience: Plants are dirty and algae filled. Update: these photos were taken a couple months ago prior to the store moving sale. — Google just notified me of posting my review. — I don’t believe I will return. Thanks.

Negative experience: Wow we were in the store for 25 minutes with no help. 3 people were trying to wrangle one fish from a big tank and q barely said hi when we walked in. After 10 minutes of no interaction I asked for help. They said they would be right with us. 15 minutes later still no one. We left very disappointed. Won’t be back.

Fantastic experience: Picasso is a must-visit for all fish enthusiasts! The store is up-scale and carries both fresh and saltwater fish. The store also has axolotls from baby to full-grown. It’s Kansas City’s best aquarium around until the zoo’s aquarium opens.

Negative experience: Store looks nice from the outside.. I’ve tried to go in twice now, both time they were closed with no online notices. I wouldn’t care that much if I hadn’t driven nearly 40 minutes both times from my aunts house. I’m visiting from Nebraska and wanted to visit some local fish stores. The first time, on Tuesday they had a sign saying they were closed just for that day. So I came back on Thursday, only to find a new sign saying they are only open on the weekend. Again I wouldn’t care if my drive wasn’t so long.. please update your hours online if you’re going to extend your closure more than a day or two.. thx :)

Negative experience: Highly disappointed considering the website. I have never seen as many sickly, belly sunken in fish in a "high end" store before. Aiptasia was everywhere, fish clearly had ich, and suspected several have flukes. Corals were nothing special and hard to see considering they're housed in a hot tub. Aiptasia was all over in the coral tank as well. The sad quality of the fish being sold will ensure that I will never return.

Negative experience: Store said it was open at 12, when I got there it was closed at 12:05. Wasted my time and drive

Fantastic experience: My favorite high tech fish store in kansas :) love my ada 60p. I’ve always done a low tech set up as I didn’t understand how to inject co2. Thank you Johnny for helping me learn to use the regulator I’m having alot of fun with this new toy for my aquascaping

Fantastic experience: Probably the best fish store in the whole area! Their selection is the best and most diverse i have seen and their fish are well looked after!

Positive experience: Absolutely amazing! Gorgeous set ups and really knowledgeable staff. It's pricey, but understandably so. Minus 1 star because it was busy and only two people were working and trying to help everyone (but both employees were very helpful and kind!)

Fantastic experience: An extremely well kept store, with knowledgeable and polite staff!

Fantastic experience: One of the best aquariums! Definitely go there and check it out even if you don’t plan to buy, it is worth it

Fantastic experience: Nice variety of fish and very helpful staff.

Positive experience: Very nice place.very friendly and hopeful. Not many fish!

Fantastic experience: Knowledgeable and helpful staff. Decent variety of species.

Negative experience: I went in to visit today and why I saw I was pretty sad to see… Axolotls should not have direct light on them, & if they do they need to have A LOT of hiding places. Why? Because they don’t have Eyelids. Picasso Aquatics Do better. Oh and not to mention completely over priced Axolotls. I have a golden albino and it was $80.

Negative experience: This place has absolutely the worst customer service I’ve ever experienced seriously and after reading other reviews I guess I’m not the first and won’t be the last sadly. It was my first time walking in after I called to see if any Koi fish were available I asked 2 employees while they were busy talking to each other and didn’t bother to greet me first of all then I let them know I called about koi fish and where are they located in the store they just pointed over there in that corner ! Honestly I was so disappointed with their body language and response I walked out ! The owner needs to clean house and hire people that put customers first !

Positive experience: I have called this store twice and e-mailed the manager once over a period of a month. Not one return call or e-mail. This has eliminated this store from any potential future business from me or my parents. Edit: 6/9/2022 Clint reached out to me and cleared up some things. He has made considerable effort to rectify the issues that I have had. Although I have already made other arrangements, the effort goes a long way. I bumped my rating up and will give this shop another opportunity in the future. I'll edit my review again then.

Fantastic experience: Hands down best aquascaping/plant tank store I have seen. The display tanks are created by their freshwater manager and are all for sale. Prices for freshwater plants and livestock are reasonable. Lots of freshwater expertise, clearly! They do take their time with each customer. That means you do have to wait sometimes, but also that when you are talking to them, they will answer all of your questions and give you loads of information.

Fantastic experience: I have been in a few times and Johnny has helped me. He has been extremely helpful and knowledgeable about the hobby. If you're new and need guidance then he is your guy!

Fantastic experience: We visited Picasso Aquatics for the first time today and have definitely found our new go-to local fish/aquarium store! We are new to the hobby and have been to about 4 other aquarium specialty stores in the KC area just trying to learn more and figure out what we wanted to start with for our 75 gal fresh water aquarium. Several of those other stores seemed to be annoyed by our questions or didn’t really give much information. Dan at Picasso was by far the most helpful, patient, and knowledgeable professional we have spoken to so far. He took time to answer all of our questions, gave our 4 yr old a tour of the store, and just made the experience overall amazing! We will definitely be getting our fish from here in the future!

Positive experience: Mostly it is more with salt water fish than freshwater fish.

Fantastic experience: Knowledgeable staff, you can see the great selection. Anywhere you can get ADA products in the US, count yourself lucky.

Fantastic experience: Best store in town for aquascaping, no one in town even comes close, to carrying high tech equipment like ADA, which no else in hundreds of miles has, to the plant selection and soil and hardscape etc. Some things ya are priced higher than most stores but its understandable, the knowledge and talent picasso has is worth the extra money. And to top it off they have one of the best aquascaper in the country working for them, Johnny / JJ Aquariums. His scapes in the store are the best you'll ever see in person! If your looking to bring this hobby to the next level this is your place.

Positive experience: Neat store, little pricey. Volunteer or employee for the store very unprofessional on social media… will not come in to be belittled by JJ Aquariums

Negative experience: If you want attentive customer service, let alone staff that will acknowledge your existence you can forget it. If you are looking to buy a tank their stock has been sitting for a few years so the manufacturer’s warranty at this point is void. Personally, I would not purchase livestock from here. The tanks aren’t exactly maintained well. Prices are on the high end. They also offer at home services/maintenance but based on the way their tanks look in the store I wouldn’t waste my time or money. There’s better out there. Do your research, they are not the only gig in town to provide aquarium care in your home. I won’t name drop because that’s unfair but I will say the two additional competitors/places I have been to were lower in price, their livestock was in much healthier condition, and if you order a tank it will be new from the manufacturer (new tanks have a 1 year warranty). Beware if you purchase a tank from Picasso ask how old it is and check with the manufacturer on their warranty. Would you rely on a warranty from a store with a 3.8 star review? Hopefully their house call team is better than what is offered in store.

Fantastic experience: Started back in the saltwater aquarium hobby about a year ago and have been extremely pleased with the service from Picasso. I visit the store routinely to get ideas and ask questions about the hobby. I have found their pricing to be in line with the industry and they have a fair return policy. I recommend using their water service and if you have the budget signup for the monthly maintenance.

Negative experience: Super cool place to go inside but prices are way to high for common fish, corals and accessories

Fantastic experience: Always a great place to visit. Exotic aquatics aren't cheap no matter how you shake it, but Picasso has a great selection and the staff doesn't hassle you to buy something. A pleasant experience all around, although the parking situation could be better.

Positive experience: Goid place to buy reef tanks, for myself it wasnt what I expected

Fantastic experience: Store is top notch for scaping high end tropical tanks. Justin has incredible knowledge on plants/aquascaping. They are the only store the carries ADA products. They are stocked with cultures weekly. New fish come frequently, and can usually order anything your looking for. Saltwater is also the best in the for selection.

Fantastic experience: Amazing store. Loved seeing the variety of fish and aquatics.

Fantastic experience: Had an awesome experience at Picasso exotic aquatics yesterday! I have been trying to source an ADA 60p and they had several in stock! Johnny was extremely helpful in answering questions and very knowledgeable about high-end aquascaping. They are a one stop shop for all your Aquascaping needs! I would say this is my new favorite Aquascaping store! Will definitely be coming back soon!

Negative experience: I remember coming here a few years back an this place was gorgeous. But I came in today and most of the tanks are covered in algae and have injured, sick fish. No one reached out to help me, and the selection was sparse. I hope it picks back up again.

Negative experience: I spent 3k with this store. They sold me a faulty canister filter. The 1st week of them setting it up, the motor stopped working. They had to come out to fix it. It broke again, and they said they would order me a new one. I haven't heard back from them. When I go into the store to talk about the issue, it's like the manager is conveniently not available I just want a working canister filter. after spending all this money with them. If this issue isn't resolved I will be reporting them to the BBB.

Fantastic experience: Love to walk through and look at all the amazing fish. Very knowledgeable people. Great products.

Fantastic experience: Really nice fish place. They seem to specialize in more salt water then fresh water fish. They did have some beautiful bettas as well.

Fantastic experience: A must see! Wide variety of tropical fish and plants.

Negative experience: My partner and I were in to get a new snail and shrimp for our tanks at home and were incorrectly charged $600. We did not receive a receipt upon checkout and didn’t realize we were incorrectly charged until after when going through our bank statement. When we called to report the issue to the store, they tried to blame another customer that was at the store at the same time as we were. They tried to make it seem like our card was compromised even though we never lost possession of the card. We reported the charge to our bank and at their request, we also filed a police report. The store gave me information from they felt somehow used our card, which I don’t personally think is right. After reporting to both the bank and the police, both parties agreed this error was made by the employee at the store. Since then, my partner and I have tried to contact the manager and owner of the store. Each time receiving poor excuses, communication, and honestly and general disinterest for our situation. They haven’t seemed to be apologetic of the situation, claim any responsibly, or have any sympathy for the fact they have wrongly charged my card. It has been WEEKS without ever hearing from them and have to constantly follow up ourselves. Due to their seemingly struggle of idea of being out $600 for their mistake, they offered us “a mutually beneficial solution” which I assumed means offering us more fish products WHICH WE DON’T NEED. I feel like we have been beyond patient and understanding of the situation and completed each requested step of this ghastly situation without ever feeling the the store cared that this happened in their store. After my last interaction with an employee, I was told the delay was coming from a meeting the store was having with the police and our bank. We've been in touch with the officer we reported the incident to them and asked if they had heard from the store or were waiting on anything from us. The officer assured us they had determined the fault was with the store and even offered to stop by the store to follow up on our behalf. I typically don’t post negative reviews, but I feel as though maybe if others were to see how they treated us in this situation, the store might be more apt to contact us in regards to the wrongful charge. ETA: After posting this review the store emailed my husband and I that day to show they were refunding us the money.

Negative experience: I was excited to visit on my last trip, now that my tank was ready for corals, but I left empty-handed because every tank was super dirty and filled with aiptasia. I didn't want to take any chances bringing any pests into my new tank. Fortunately there are several other stores in the area.

Fantastic experience: Really healthy betta fish. Cheaper and higher quality than the chain pet stores. The best plants for aquariums I've seen at any pet store. Highly recommend.

Fantastic experience: The staff were all very friendly! Even after I told them I wasn't spending any money, I was just visiting, they still made sure I had an enjoyable experience. I will definitely return and be spending lots of money at Picasso Exotic Aquatics

Negative experience: Walked around for about 20 minutes on Sunday without one employee asking if i need help. Even when I finally caught one of them he turned away like he was so busy and started messing with a tank when there was no one else in th he store. Then once another worker finally popped up i tried to get some help with fish. He wouldn't sell me none of the fish i wanted because he didnt know how much they were. So i drove 1 hour and 20 minutes to get turned away because the worker didnt know their own prices because most of them are not wrote on the tanks. The old workers were really nice that use to work there.

Negative experience: Adequate service until you actually purchase an aquarium. Buyer beware, unless you enjoy spending thousands of dollars on an aquarium and then get poor treatment once it’s all set up. Very disorganized follow through with scheduling. Whoever is in charge of customer relations needs an evaluation.

Fantastic experience: Picasso is a very solid aquarium shop in the greater KC area, if your into high end tanks reef or freshwater they have you covered. The livestock looked extremely healthy and they had a great selection of plants, corals and accessories. I live an hour away from them and will continue to do business with this shop, it’s worth the drive. Johnny was extremely friendly, helpful, and knowledgeable in answering all my questions. Check these guys out you won’t regret it.

Negative experience: Overpriced and poor service. I came in and wasn't greeted by the two employees on Sat 4/3/21. I was the only person in the store and browsed for a bit before going towards the lights I was shopping for. The prices are downright ridiculous for some of the corals being sold. I was looking to upgrade my existing lighting and asked the pair of workers who were standing together by the sales counter if there was much of a difference in their opinion between what I have currently and the newer version of the light. One responded and said, "Well this one is going to be better", and walked away. The other employee went back to what he was doing. Guess the $850 I was spending wasn't going to be at Picasso.

Fantastic experience: I love this place

Fantastic experience: I’ve seen some mixed reviews about this place so I was hesitant but I’m glad I stopped by! The staff was friendly and knew their stuff I could ask numerous questions and receive accurate answers. Was helped to understand the importance of certain steps and how it is beneficial in the long run for the health of your tank. I will be returning and doing business with them. Yes some things here are over priced compared to others but for some things I’ll pay for my experience and relationships built with a shop

Fantastic experience: Staff are amazing! Very friendly, courteous and knowledgeable. Thanks for all your help today! Especially the guy with red hair. Worked hard to help us find the right answers. Thank you. :)

Fantastic experience: The staff is very friendly. Every time i come in to buy fish they educate me and answer all my questions. Love this store!