Pet Zone Tropical Fish

Fantastic experience: Owner was very nice and informative, picked up a couple Angelfish for my new 75 gallon freshwater tank. It's been a few weeks now and the fish are thriving. Thank you Pet Zone for a great experience!

Fantastic experience: Super friendly. I shop for Koi to go into my outdoor pond and there's always a variety. I have bought multicolored, black and silver Koi that have lasted a number if years and haven't died in been sick. They also have other freshwater fish for aquariums.

Fantastic experience: I buy 4 fish for 130 very healthy fish but the oscar keep on bitting every body i wanna know what to do As result they happily exchange the oscars with another arwana

Fantastic experience: Couple seller is Noce and help to find Thai Oranda fish very rare and colorful Healthy fish and strong good prices Question anything’s will tell you water change or heater put on for warm fish correct ☑️ great shop for look no stress

Fantastic experience: Very good source for all of your pets needs.

Fantastic experience: Great variety of aquatic plants and fish. The staff was very helpful and answered our questions even though we had quite a few.

Negative experience: Would not recommend there online division. they where rude and unwilling to help with my situation. Flat out told me it’s my fault and there nothing there going to do. Ps it’s about them sending my package to the wrong address. Nothing more. But I was completely shocked at how they treat there customers. They wouldn’t even call fed ex and tell them to change the address. They flat out refused to help me and continued to blame me for there mistakes. Worst birthday present to myself I’ve ever bought. Also in the end I still never got the fish I bought from them. So like I said bad business leads to bad reviews. Would not recommend buying online.

Fantastic experience: BEAUTIFUL fish, such clean tanks, friendly and helpful service- VERY impressed with this location!!!!

Fantastic experience: Excellent variety of fish, plants and supplies. The owners and staff are all amazing.

Fantastic experience: The owners are very friendly and I love the large variety of fish and supplies. Amazing to watch the large koi in the tub (pool size) at the front of the store. Have always received high quality fish.

Fantastic experience: My lotus pond had mosquitos and the couple who ran the store suggested I use the feeder goldfish to eat up their larvae. The woman was nice enough to give me the prettier ones because I was going to keep them alive. They are usually fed to pet turtles. Pricing was fantastic. For less than $7, I got 6 little fish and some fish food (for after they run out of mosquito larvae). If the goldfish aren't able to clean up the mosquitos, this place also has betta fish for $6 that will do the job and are also low maintenance. They have a decent collection of aquarium fish. The owners are so nice and friendly,I would definitely come here to get set up.

Negative experience: Placed an order, after a week it still hadn't shipped. Sent an email, no response. Called a few days later and rep I spoke to said they'll contact me back with info on my order, never got that call. After a couple days tried to contact them back every day for a over week, they never answered the phone. Finally got my credit card company involved to refund the charge.

Fantastic experience: Very friendly and helpful owners!

Fantastic experience: Great knowledge of fish and help

Fantastic experience: Amazing customer service and really unique selection of fresh water fish. You should definitely come here instead of going to pets mart just to support local businesses.

Fantastic experience: Clean tanks, good selection and great service. Take my sons there weekly

Fantastic experience: This spot is old school,been going their for years... Good selection of fresh water fish and small koi. Mom and pop store, show them love...

Fantastic experience: Love the black ranchu goldfish.. great place and fast shipping

Fantastic experience: Great mom and pop fish shop. Highly recommended shop for any local monsters fish enthusiasts.

Fantastic experience: Very friendly and helpful owners. Good selection, take your time and really look in each tank. Not everything in there is labeled on the tank. I've found some great fish! Good prices and really convenient.

Fantastic experience: Love this place! Super nice owners too :)

Fantastic experience: Nice place to buy fish very healthy fish

Fantastic experience: Great assortment of fish! Friendly family owned business with lots of knowledge on fish and their ecosystems.

Fantastic experience: Great prices on some really nice fish!

Fantastic experience: Awesome service beautiful fish that look very healty

Negative experience: Awful, awful, awful customer service. Should be ashamed

Negative experience: They have a great selection. But they are not upfront regarding any guarantees about fish. I bought a blue eyed bushynose pleco along with some other fish. The pleco died in less than two days and the store would not replace or give me store credit for the fish. When I called, the man working told me the fish are only guaranteed for 24 hours. I did not see this policy posted anywhere in the store or on the receipt. Their website only addresses a policy on shipped fish but I didn't find any information regarding live fish purchased in the store. They need to be more upfront with customers.

Fantastic experience: Place is small but great place to visit for everything you need great prices

Fantastic experience: Cheap fish store for your hobby. If they don't have it, they will get it for you.

Fantastic experience: Great freshwater fish store. They carry all types including monster fish like arowana. The couple who owns the store are super friendly specially the Mama. Papa a little bit grumpy but that's no issue as long as the fish are healthy. Parking is just a little bit tough.

Fantastic experience: Clean fish tanks, healthy fish, and very good selection. I could tell it was a good spot the second I looked at how clean the tanks were. Good stock on aquarium equipment as well!

Fantastic experience: This place already has my business for life. I've ordered hundreds of live fish online from every of the top retailers, and while some are still very good, this place stands. I've had had HORRIBLE lucky finding a good-sized, good priced iridescent shark and have had 6 arrive at my house from other places with ich, diseases, fungus, and although I am a hell of a fish doctor I have only had one live. I got two two PRIMO specimens from Pet Zone today that I cannot be happier about. They shipped next day, not delay. I also got two narrow leaf Java Fern which I haven't seen in other stores and where in absolute in impeccable condition. You guys rock. -MM

Fantastic experience: I ordered 10 albino tinfoil barbs from these guys I was greatly impressed when they came the next day all alive and healthy as I live in Wyoming and it’s cold in December I would do business with pet zone again

Positive experience: Nice and knowledgeable. Always ask before buying: is this fish going to get along with that fish? Is this fish medication safe for snails?What temperature this fish needs? In the past I had good experiences here. Most unfortunately, last week I got a batch of 6 fish (2 guppies and 4 neon tetras) that all died within 5 days and also infected and killed some of my healthy fish that I had for almost a year! I was too upset to tell them about it. Even when I made sure to ask the seller how long they had the fish, I was told fish were healthy and I trusted their word.

Fantastic experience: Nice family that runs the place.

Fantastic experience: Bought koi here and bought koi at aquatic warehouse on complex st. Bought what seems the same size and quality koi at both places. At Pet Zone the price was $17 each and aquatic was 4 for $100 or $30 each. The selection was much better at Pet Zone and the prices are cheaper. Wanted to give Aquatic warehouse a negative review due to the guy that nets the fish swapped fish on me ( I believe intentionally), quickly wrapped them up and took my money. Didn't get my red and white koi I really wanted. Instead he swapped it with a yellow fish (YUK !). This lady at Pet Zone is very nice honest person. Everything was straight forward and much easier to select and complete my purchase.

Fantastic experience: Man awesome selections I wish North carolina had this more but awesome experience at both location that I went to

Fantastic experience: Variety tropical fish very pretty. Cashier very nice.

Fantastic experience: Nice assortment . And they carry baby koi fish , plecos & arowanna

Fantastic experience: Great selection of healthy fish and plants knowledgeable staff huge selections

Negative experience: They post a fish online for $24.99 when I asked they gave me a different price so I show them their own post they get mad. They make up their own price as they go along and the husband and wife gave me totally different price on the same fish that cost online. This place is over price so I end up buying a couple fish down the block (Topical Fish Stop) the place to buy best quality fish.

Fantastic experience: Amazing customer service from start to finish Max absolutely went out of his way to get the fish I wanted and get it to me when I wanted. Will definitely order again five star is not enough! James M

Negative experience: It's too small of a store.

Negative experience: Bad experience on so many levels 1. Allowed me to place online order for fish not in stock without informing that being the case 2. No response to support email (sent over a month ago now) 3. Shipped partial order only but charged full amount 4. After calling their number, they offered to refund but never did. Ended up disputing with my credit card company. Stay away. I highly recommend Wetspot Tropical Fish instead. Superb experience with them every time. Petzone lost my business after the first transaction.

Negative experience: Made a big order of 27 fish only got 11 since the 10 didn't got sent and the rest died in 24hours

Negative experience: I placed an order on Thursday, April 15th, since I live in Orange County, CA, I selected USPS Priority Mail as my shipping option, I received an e-mail with tracking info stating that my order shipped on Thursday, April 15th. As of today, Wed, April 21, 2021, I still have not received my order. It isn't a delay by USPS as I order fish and shrimp from a vendor in Seattle on the same day, they shipped their order on Monday, April 19th and their order arrived today via USPS Priority Mail. It doesn't take 4 days (not even counting the weekend) for a order from San Diego, CA, to make it to Cypress, CA. THis is unacceptable and they don't answer their 800#.

Negative experience: 4 arrived doa, r est died within 24 hours. I'm a lifelong aquarist and never experienced anything like it. What's worse, the owner hasn't responded to me

Fantastic experience: This is one of the best aquatic based stores in San Diego. Most of the fish they have are more freshwater based rather than saltwater. They accept donated fish, they quarantine newly arrived fish, and the staff know a-lot about most of the fish. Definitely coming back here more often.

Fantastic experience: Very kind shop owners. Gave us great advice about fish. Will be back again!

Fantastic experience: My experience at Pet Zone was excellent! The owner was very helpful and friendly, I felt very welcomed in her store. While this is a smaller store compared to the Convoy St location, it still has a decent selection of fish including bettas, flowerhorns, and arowana. They also had a new, unopened shipment of driftwood that the owner opened and allowed me to browse. She even was kind enough to reserve a siamese fighting fish until my tank was ready for him. Definitely recommend but if you need more supplies, try their Convoy St location!

Fantastic experience: Overall a great store. Great selection of fish. Can’t complain about anything they have great customer service and treat you with respect.

Fantastic experience: They got some really cool fish and the couple is Cool as fuc

Fantastic experience: Lovely owners and some wicked cool fish. Good selection of Betta fish like this little beauty I brought home.

Fantastic experience: Cool shop, really nice owners, nice selection of fishes.

Negative experience: Fish are pricey here

Fantastic experience: Clams are amazing! And got them out fast I would recommend you if you would find other shippers other then FedEx if you ever do I will be back with more business.

Positive experience: Took my donated fish. Friendly woman. Lot's of Small fish

Negative experience: Like half of the fish looked sick and there was a couple dead ones in the tanks

Negative experience: The fish are too expensive

Fantastic experience: My Hubby and I can’t express enough how AWESOME Pet Zone is! We normally go into the Convoy store but finally made it to the University location to pick up 2 fish that have been on our DREAM/WISH/BUCKET LISTS! We went in thinking we were buying 1 and ended up with 2 RARE AMAZON PUFFERS! Even getting there at close we managed to end up leaving with 2 additional tanks but the prices were so reasonable/LOW, the additional splurging didn’t feel wrong! No buyers remorse here especially when buying from our favorite Tropical Fish Franchise! We love you guys and thanks for making us feel like family from the first phone call we made into your store! ;)

Fantastic experience: Lovely people. They would recommend what you need. They're always happy to help you with anything that you might need. Great service. Best priced.

Fantastic experience: I honestly had such a great experience here I had to leave a review. I came in for a betta I first called ahead and the guy at the convoy suggested I go to the location at university as they had more variety available. The older couple at the university were so sweet and nice she even gave me live bloodworms to feed my betta. Just the whole vibe in the store was nice, they also have a black cat as a security guard there (lol). Wanting a friend for my betta I got a zebra snail from the convoy location and am so happy with them both and plan to get more. Thank you guys for still being open and so helpful and friendly during the COVID-19 crisis. 100% recommend this place call ahead or look online to avoid any confusions they even offer online ordering and curve side pick up.

Negative experience: Review and poor score is for their online shipping and customer service. I’ve ordered twice from them and both orders had issues showing lack of care by the staff and poor husbandry. First order of six Otocinclus catfish, two of them were clearly in bad shape and should not have been shipped out. I now have four catfish left. Second order, they forgot to put a heat pack and temps were cold overnight. Water was ice cold when it arrived and fish looked very bad with two DOA and two more on deaths doorstep. Upon closer inspection of these ten glow light Rasbora, they are all skinny with sunken bellies. Three of them are very skinny any listless, barely able to swim. It’s clear these guys do not even look at the fish they are catching and bagging. I would never ship fish like these and I worked in the aquarium biz for a long time so I know quality livestock and good shipping procedures and this ain’t it. They use a random separate email for their doa claim in an attempt to screw people out of their claims. By the time I was made aware of this separate email, it was too late for my claim. They want you to mutilate the dead bodies of your fish also to get a doa claim which is disturbing. I wrote an email about the above issues and they didn’t read it, just sent a canned response back and no offer of credit or anything to resolve the issues. Never again.

Fantastic experience: Ordered a srd from these guys and it’s absolutely beautiful and max has helped me with everything I need. Really nice dude

Fantastic experience: Family owned. They are super nice and helpful! Fish are happy and lots are fed live blackworms which they always have in stock! Good selection of freshwater fish. Definitely love coming here even though it’s a little out of the way for me.

Negative experience: Tried to order a fish online and had quite the run around.

Positive experience: Healthy freshwater fish. Beautiful flowerhorns. Personal nice, but not too knowledgeable.

Fantastic experience: The owners are the nicest people. Family owned and operated. They are very knowledgeable

Negative experience: Sold them an item on Ebay stating no returns. The item worked perfect (just took it out of the bag) but they returned it anyway costing me $10 in shipping fees on a $15 item. I Don't feel bad about returning anything to this store!

Fantastic experience: I love this place so much. Affordable price and the Lady is so so so nice.I have had my fish for 3 years and They are great. Recommended this place.

Fantastic experience: The best fish store with experience owners. They also have a nice cat that walks around store

Fantastic experience: Must stop and but your fish

Fantastic experience: Love this place

Fantastic experience: Pretty good assortment of fish. Awesome service too!

Fantastic experience: Great selection of fish!

Negative experience: They have diseases on their fish killed my tank

Fantastic experience: The lady is very nice she did remember that I was there before first time I was there to get a coi fish and now I when back to get 3 more coi, and yes I will come again verry great costumer service

Fantastic experience: I went to pick up some amano shrimp. I was greeted right away. The shopkeeper was so sweet and nice, I felt as if i were her grandchild. They had a welcoming cat that came up to me and wanted me to pet. although they had a small selection of fish to choose from at this location, I was extremely proud to be able to support my local pet store. I'm so glad things are going well for them that they have a second branch open in convoy area. You guys are awesome!

Fantastic experience: This place has been around for a very long time. I started coming here over 10 years ago. Yes they seem outdated but rest assured the fish are top notch. Most fish loss is do to customers not knowing how to keep fish properly. Either way they carry a wide array of both common and rare tropical fish. I also enjoy their Kearny Mesa location.

Fantastic experience: Reasonable prices. Awesome fish. Friendly owners.

Fantastic experience: Love this place. Used to buy my fish and stuff at large chain stores like Petco and such until I found this place. The lady is really friendly. Also the they have fish that you won’t find in other parts of San Diego. Also really full of knowledge about the hobby and they won’t force sell you anything and if you don’t have the right setup they can choose not to sell it to you. Which is good because other places try to force sell you fish regardless and in the end the animal suffers and dies and you lose money.

Fantastic experience: I asked for information and they were very friendly, told and showed me everything I wanted and needed to know. Didnt hesitate to attend and their cat was a sweetheart. Cute cat, cute fish, cute couple. 13/10, will come back soon.

Negative experience: Went to visit for the first time. Drove all the way from the South Bay to be greeted by a "Store Closed" sign. It had a clock saying they would be back at 10 am but it was 11 am already? Anyway, just wanted to buy aquarium supplies. I was forced to drive farther to Pet Kingdom.

Positive experience: Very friendly staff , thanks for the betta

Fantastic experience: Amazing and friendly staff. Original Pet Zone that has been in the community for decades. The owners are very friendly knowledgeable about animals. They have a cute cat roaming the store that you can pet. They have a wide variety of fish available for very reasonable prices. Cheaper than most other stores. They have some of the best discus fish around. Make note. They only sell freshwater fish.

Fantastic experience: Really friendly polite sensitive owners. Willing to order anything that they don't have in the store that you need.

Fantastic experience: Great place, with very helpful and kind people. As well as a great selection of predatory tropical fish

Positive experience: Bought some algae eaters yesterday. One of them didn't make it out of the bag. The others are doing fine but I'm still keeping an eye on them

Fantastic experience: Awesome little fish store. They have a variety of fish and supplies! I will make this my go to for koi and gold fish.

Positive experience: The guy that sits at the register is an idiot doesn't know a thing about fish. My daughter asked him about breeding and his answer is "I dont know you have to look it up."

Fantastic experience: Very helpful customer service! I recommend them to my friends.

Positive experience: Friendly service. Small mom and pop shop. Had what I needed at fair price. I'd come back.

Fantastic experience: Love my local pet store, my pump broke so I took my angel fish to pet zone, they housed him for a week until I could purchase a new pump. Thank you guys!!

Positive experience: Fish are in tiny tanks by themselves. Small store

Negative experience: Was there for 10 min, and no service to assist me

Positive experience: they know fish

Fantastic experience: My go to pet fish store....the owner is a sweet lady

Fantastic experience: I just received my SRD Flowerhorn yesterday and I am very happy with my purchase It arrived within a day of shipping and was in great health, Was eating shortly after. Show quality fish. Thanks petzonesd!

Fantastic experience: So much fish to choose from. Just wish I had more tanks.

Fantastic experience: Helpful and nice couple who own the store.