Dolphin Connection
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📷 Photos from Dolphin Connection
ℹ️ Information
Renowned marine-life educational facility with interactive dolphin-conservation programs & day camp.
Welcome to Dolphin Connection, an unforgettable experience located in the stunning Florida Keys! Here, you can enjoy unique interactions with our friendly dolphins in a natural environment. Our talented trainers are not only knowledgeable but also incredibly patient and passionate about sharing their love for these magnificent creatures.
Your visit includes:
- Engaging encounters that are designed for all ages, ensuring every family member can participate.
- Educational experiences that provide insights into dolphin behavior and conservation efforts.
- Fun-filled activities such as hugging, dancing, and even being pushed through the water by our playful dolphins!
- Professional photos included in your package, capturing all those magical moments to cherish forever.
Many families have left with unforgettable memories, praising our well-trained dolphins and the amazing staff who go above and beyond to create a perfect day for everyone. We invite you to be part of this magical adventure!
🕒 Opening hours
- SUNDAY: 9H-16H
- MONDAY: 9H-16H
- TUESDAY: 9H-16H
- WEDNESDAY: 9H-16H
- THURSDAY: 9H-16H
- FRIDAY: 9H-16H
- SATURDAY: 9H-16H
🎟️ Buy your ticket
🗣️ Dolphin Connection: Reviews
Fantastic experience: Everyone was so friendly and the dolphins were incredible! Our trainer was so helpful and knowledgeable and infinitely patient with all of our dolphin questions! The dolphins knew their tricks and were just such a delight. Highly recommend!
Fantastic experience: We had a wonderful experience with our Dolphin connection trainer Samantha! She made it so much fun for our family and included everyone in the group to join in on different exercises with the Dolphin. Highly recommend this place!
Fantastic experience: Swimming with the dolphins was an amazing experience! We did the Royal Swim package and it was worth the extra money to be able to interact with the dolphins in so many different ways. Of course we especially liked being pushed and pullled! We were a large group but our guide ensured each of us had a unique experience and our dolphin, Indie, chatted with us the entire time. Thanks Dolphin Connection!
Negative experience: Dolphins were not born to be "cute" for humans and push/pull people around. They make the best of their situation but make no mistake, this is JAIL and incarceration for them no matter how nice it looks. Heartbreaking to watch Shame on the whole senseless "marine animals are here for our amusement" industry. Take yourself out into their world(!) if you want to "experience" them...
Fantastic experience: My wife and I did the royal swim and it was amazing. The staff was awesome and the dolphins were phenomenal and so well trained. It is a memory that we will never forget.
Fantastic experience: We loved the whole experience. From being in the water with the dolphin, learning about their unique characteristics, and so many friendly dedicated employees, it was wonderful!
Fantastic experience: Amazing experience! We came with a group of young boys and the staff were excellent with them. The dolphins were wonderful and we had such a great time. Highly recommend.
Fantastic experience: Fabulous experience. Highly recommend this particular dolphin swim.
Positive experience: Trainers are very nice, and they definitely make sure you have a good time. The dolphins are breathtaking and comical. My daughter had a blast for her birthday
Fantastic experience: It was a magical experience and the trainer and staff were awesome.
Fantastic experience: Everyone involved were helpful, pleasant & quite informative. Thank you so much for allowing us to share such an amazing adventure with our granddaughter
Fantastic experience: We have visited Dolphin Connection at Hawks Cay several times over the years. Always, without fail, it’s one of the most magical experiences! We have a growing child, so the experiences have evolved but each is spectacular (most recently we chose the royal swim!). The entire staff is always so kind, educational and fun! We especially love that the dolphins are swimming in a natural environment and are cared for due to injury in the wild or other circumstances that would mean they can’t live in the wild. This is a must-do experience if you’re in the FL keys!
Fantastic experience: Such a fun and interactive experience for my family. My wife and girls were beaming the entire time. When booking the attraction there was some confusion as there seems to be both a Dolphin Connection and Dolphin Discovery website that both point to the same experience. After calling I was informed that Dolphin Connection website was the correct booking site. Photos were included with the experience which seemed more than reasonable We arrived shortly after some new dolphins were relocated here from another facility. The dolphin habitat is fed from the sea which allows in ocean fish as well.. Staff was informative, attentive, and fun. Definitely worth the experience if you're in the area.
Fantastic experience: This dolphin encounter is amazing! The staff are absolutely amazing. My autistic son decided he was too scared to get in with us and a few of the staff so kindly kept him distracted for us. The trainer Bree that was working with us even made sure to include him from the pier and that absolutely warmed my heart. I appreciate them all going above and beyond to make it a great experience!
Fantastic experience: Great experience! My kids loved it! Also, the staff was very helpful and understanding when I discovered that I had booked our reservation for the wrong day, and fixed my problem right away!
Fantastic experience: Our 10 year old granddaughter had an awesome experience with the dolphin Indie and her trainer. (June 2025). Everyone was super nice and the facility is first class. This was a great learning experience as well as a fun experience. The photos are provided at no additional charge. We were able to use a Groupon which made the Dolphin Encounter very affordable.
Fantastic experience: Everything was perfect! It was so amazing to meet Maia and the crew ai
Negative experience: When they grow up, your kids will be glad they never went to that crappy jail. Those road side zoos will soon be banned, and part of the wrong side of History
Fantastic experience: The dolphin discovery class was educational and my son could not stop talking about the experience afterwards. The employees were wonderful and helped us rebook when accidentally scheduled the wrong date. My son learned so much and got to encounter a dolphin, ride a dolphin, touch him and so much more. I highly recommend this experience. I know my 10-year-old son will never forget it! Due to weather conditions our class was cut short and my son was gifted a dolphin shirt which was so special. We couldn’t have been happier.
Fantastic experience: It was so much fun. What an experience.
Thank you Kevin for your comment! We’re so happy to hear you had fun and that it was a memorable experience. Best regards
Fantastic experience: ⭐⭐⭐⭐⭐ An Unforgettable Family Experience! We loved our visit to Dolphin Connection. It was absolutely incredible! We chose the Royal Swim Experience, and it was hands down the highlight of our trip in the Florida Keys. The experience was very family-friendly — the staff made sure everyone felt comfortable and safe. The dolphin trainer was very knowledgeable and answered all my daughter's questions. Getting to interact so closely with these amazing dolphins was magical! We got to hug, dance, and even be pushed through the water by them — it was like something out of a dream. These dolphins are so smart and seemed to really enjoy interacting with everyone. The dolphins were gentle, playful, and clearly well cared for. The trainers taught us so much about dolphin behavior and conservation in a way that kept the whole family engaged. If you're looking for a once-in-a-lifetime experience that's fun and educational, Dolphin Connection’s Royal Swim is a must. We’ll be talking about this for years to come!
Thank you so much for sharing such a thoughtful and heartfelt review! We’re thrilled to hear that the Royal Swim Experience was the highlight of your trip and that your whole family felt safe, engaged, and inspired while connecting with our amazing dolphins. Best regards
Negative experience: Let them see the real ocean where they belong! These dolphins are stuck in a small space with oddly warm water. Can't imagine how they actually feel.. Not what we expected
Negative experience: Me and my family have done several dolphin excursions in different places and this was the worst. We paid for the adventure (over $800) and two people in my family couldn’t do the swim part and were told they would substitute something else but they did not. Also the experience was supposed to be 40mins and it was maybe 20mins. The food options were awful, the “Infiniti pool” was dirty and small. Then the photographer was awful but I wanted to at least get a pic of my granddaughter with the dolphin and my sons girlfriend because this was their first experience but they wanted to charge $35 per picture and charge $45 per person for one family picture. It was outrageous! Terrible experience, would not recommend! FYI… this was the Cancún Mexico location
Fantastic experience: We had an amazing experience with the Dolphin Connection. The staff were extremely friendly and very informative. The dolphins are very beautiful and were very fun to interact with. We will definitely be doing this experience again. I cannot wait to bring my granddaughters!!!
Dear Theresa, thank you so much for sharing your amazing experience! We're glad our team was friendly and informative, and that you had a great time interacting with the dolphins. We look forward to welcoming you again, and can't wait to meet your granddaughters soon! Best regards.
Fantastic experience: We really enjoyed our dolphin experience. We got to touch, hug and ride a dolphin twice along with a lot of education about them. Our trainer was super friendly and knowledgeable. All of the staff did a great job explaining everything and making sure we had a great time. And we got great pictures. You should go and experience this.
Dear Tamera, thank you so much for sharing your experience! We're thrilled to hear you enjoyed every moment with the dolphins, and that our team made it fun, educational, and special. Thanks for recommending us… we hope to see you again very soon! Best regards
Fantastic experience: Staff wqs excellent, Our daughter was extremely happy with the experience. Photos were super nice and sent the same day after
Dear JM, thank you for sharing your experience! We're so happy to hear your daughter had a wonderful time and that our team made you feel well taken care of. We're also glad you loved the photos Best regards!
Fantastic experience: This is the best place to interact with dolphins! Lots of educational info, interesting and fun programs. Personally for me, the most important is to see that dolphins are in loving hands and living a happy life. Respect and 10 stars!
Dear Leona, thank you so much for your kind words! We're truly happy to hear you enjoyed the experience and that you felt the love and respect we have for our dolphins. Messages like yours inspire us to keep educating and building meaningful connections between people and marine life. Best regards!
Fantastic experience: What an incredible experience. The trainers, staff were absolutely amazing. The dolphins appear to be so well taken care of and happy. You can feel the love connection with the dolphins and there trainers. Very educational. Our 19 year old son had the royal package and had a full 45 minutes plus in the water with the dolphins.
Dear Maria, thank you so much for sharing your incredible experience! We're delighted to hear that our team and trainers made it special, and that you felt the love and care we provide to the dolphins. We hope to see you again soon! Sending you our best regards.
Negative experience: The experience was wonderful. However, I paid for photos and after the experience, I was told explicitly by a staff member that my photos would be emailed to me when I inquired before leaving. Never received the email. Called and left a voicemails, wrote a couple emails, never heard back.
Fantastic experience: Great experience! 50% off on Tuesday for Seniors includes all the excellent pictures! Thank you again for a great time. Highly recommend! Bucket list item checked off.
Dear Connie, thank you for your comments and your visit; we're glad to know you had a great time. We hope to see you again! Best regards
Positive experience: It was a great experience, but getting the pictures was the most difficult process I have ever seen. Terrible Terrible system. Have received pictures from many other places and it was easy
Fantastic experience: Beautiful scenery! Most importantly, the team are so kind and caring towards the dolphins! that is super important!! I could tell they are in great hands and that the dolphins are HAPPY to be there!
Fantastic experience: Such a great experience. The whole crew was awesome and the encounter itself was very well done and enjoyable. We did the middle package where you do the one belly ride after the encounter and totally worth it. They also sent us a ton of pictures afterword which is a cool momento of the experience.
Negative experience: We had a nice time but haven’t received our pictures yet. Multiple phone calls and messages left, nobody seems able to help us. We spent a lot of money for these memories, it would be nice if someone could help us get what we paid for. Please contact us if you see this.
Fantastic experience: The show was really awesome and I was very nicely surprised how much experience we got with the Dolphins for not being in the water.
Positive experience: We are still waiting for our photos and no one is a answering emails provided - the experience was amazing but when you pay a significant sum of money and do not get what you paid for I have a difficult time recommending the Royal Experience . This would not be so frustrating if there was someone responding back to us.
Fantastic experience: This was such a fun dolphin experience! The dolphins are well taken care of and have wonderful stories. The trainers are very knowledgeable and have spent most of their lives working to protect dolphins. I didn't realize my daughter was too short to do one of the rides with the dolphins and they made every effort to make her feel included even allowing her to train the dolphin and give her a squish mallow! I really appreciate how they went out of their way to make her feel special! Also, ALL the photos get emailed to you which is amazing.
Negative experience: Experience was great. Still waiting for our pictures. It’s been a week. I’ve called and emailed numerous times.
Fantastic experience: Great time, knowledgeable crew and the entire family had a great time. We got our best photos of our entire trip from the dolphins excursion too.
Positive experience: Took a friend who had never done a dolphin experience the only thing I had issue with is we were with a group that were doing the encounter experience, with the fin rides and had to wait for them to do their extras. While another group which only had our level (blue wrist bands) seemed to have more interaction with the dolphin.
Fantastic experience: This was an absolute amazing educational and fun experience. We did the dockside experience and it was so interactive and fun. Roux was our dolphin and he was so cute and fun! You won't regret this experience!
Fantastic experience: Unbelievable! Had an amazing time with trainer Meg and dolphin Maya. Great staff and beautiful facilities. The dolphins are so well cared for and loved, great time by all!
Fantastic experience: An amazing experience! Dolphins are incredible creatures and we felt so lucky to be in their prescience. Thank you to Bre, who was exceptional in her customer service, knowledge, and kindness. Shout to all of the staff who you can tell loves what they do everyday.
Fantastic experience: Unreal. The trainers are wonderful, thoughtful, and just fun. They were accommodating and made sure we got the full experience. They also care deeply for the rescued animals and it shows throughout the facility and staff.
Negative experience: We never got a pictures from our kids. After almost a 3weeks of texting them, no one has sent us pictures. Very disappointing
Negative experience: This was my sons 4th dolphin encounter so I feel qualified to give an accurate review. There were 7 people in my sons 'group'. There were 2 families (group of 2, and group of 4) and my son . This was the priciest of the swims as it was supposed to include longer time with the dolphin and 2 swims(tows). While I feel the staff was friendly and knowledgeable, they were running late and it showed . I do not feel that there was a genuine concern about the experience my son had. There was definite favoritism to the 2 families. This shows clearly in the 121 photos I received with my son being in maybe 9 or 10 of them. The photos were quite extensive of the others. This was heartbreaking for me as a mom. My son is autistic but extremely high functioning and he was very excited, but clearly let down. Even in the photos you can see him in a corner. He also didn't have his life vest on properly and they did nothing to address it. He is an amazing swimmer but the vest covered his face while he had his first tow. I will never come here again. They should be ashamed of their behavior.
Fantastic experience: Our trainer was 5 years experienced and amazing! I was so impressed she remembered all our names in the group of 9 our session had. 915am show was a little cold with a mild wind a sprinkle so id suggest an afternoon show. Other than that it was a lifetime experience to remember forever. My daughter was in awe and loved how “squishy” Maia was with her winter body. Indie was a sweet boy who looked into my soul. It was so cool to watch him watch me with one eye and the trainer with the other. After a good baby talk he cooed back to me. It was amazing! Worth every penny!
Fantastic experience: Beautiful area, enthusiastic trainers whom obviously love their dolphins, the sweetest & gentle dolphins. Love our experience! We did the 2 deep water swims. Both my 12 & 14 loved the 2 dolphin pull. Photos are great, love that they are included!
Fantastic experience: Telma, instructor, and dolphins Tsunami and Sotu gave our family a wonderful experience! Telma is so kind and knowledgeable. Tsunami and Sotu were friendly and so tame. We did the belly swim, pictures, and interactive play. Highly recommend this activity for the whole family!
Fantastic experience: I had an amazing time with Rue and Ella! I learned so much and enjoyed myself. I will definitely return.
Fantastic experience: Super fun! Booked the platform adventure for two adults and 8+9 yo kiddos. A little disappointing to be grouped with other ppl after paying a lot of money, having to wait for them to do the activities. We were there in winter and smaller kiddo was cold but rest of us thought water was chilly but fine. Dolphin trainer we had was very friendly, personable, and her dolphin love was very apparent. We learned a lot about the dolphins overall! Super cool to have the photos included, easy to get later even though you have to download an app if you want to do it on a phone. Would recommend to all and would do it again, all 4 of us left happy!
Fantastic experience: Great experience. well-organized and well-run. It lived up to it's promotional info. Staff was very informative and made the experience a memorable one.
Fantastic experience: Can not say enough good things about Dolphin connection. I had my 2 grandchildren with and they were great with the kids and very accommodating. The pictures they took were amazing and part of the price is AWESOME!! I would 100 percent do this again. Highly recommend.
Positive experience: Here’s a humorous rephrasing in English: Disappointing Experience at Dolphin Connection Our visit to Dolphin Connection was, to put it mildly, a splash of disappointment. We’re a big family of six, and we snagged tickets on Groupon (a small mercy since their official website prices are outrageously high for the service provided). We bought three tickets for the Dolphin Deck and three for the Dolphin Encounter, both promising interaction with the dolphins and six free photos per package. Sounds great, right? Wrong. We visited on January 13th and called ahead, as we were driving two hours from Miami. The administrator, in her infinite wisdom, asked us to email our vouchers, which we did. We even called back to confirm our ETA at 12:40 PM. She assured us we’d make it, neglecting to mention that the scheduled time was actually 2:15 PM. So, there we were, waiting an hour and a half at the venue—a hotel property with nowhere to really spend that time comfortably. To add to the “fun,” the administrator was downright rude and unhelpful. When it was finally time for our session, we discovered we weren’t the only ones “interacting” with the dolphins—each group had 6-8 people, making any personal connection with the animals about as close as you’d get in a crowded theme park line. The only saving grace? The dolphins themselves—absolute sweethearts. Without them, this review would be a hard 2 stars. Our experience was delayed by 15 minutes, and then we were ushered into a small covered area where we spent 30 minutes being told about dolphins—quickly and without any actual introduction to the animals we were supposed to meet. Two minutes of instructions later, we moved on to the main event: standing waist-deep in water while dolphins performed a couple of tricks and we were photographed. The promised 30-minute session? It was over in about 15-20 minutes. And the photos? Oh, the photos! We were asked how we’d like to receive them and opted for email. Fast forward to January 19th: still no photos. Calls go unanswered, voicemails ignored. In summary, we spent hours driving, waited even longer, and walked away with a sour taste—and no photos to show for it. The kids were heartbroken, and the entire experience felt like a massive waste of time and money. Do yourself a favor: save your cash, avoid the drive, and don’t let this disappointing experience drag you down.
Negative experience: The experience was good, although I have gone other places where they let you do way more with the dolphins. It was a little blah compared to other places. They failed to take a photo of me kissing the dolphin, which is the one I really wanted. When I tried to contact them it took me SIX tries and I still haven't heard back from them. They basically blew me off and never got back to me. Their customer service sucks, so I highly do NOT recommend. I think I deserve a full refund because they didn't give me the photos I wanted. Definitely NOT worth $250. Go somewhere else like Dolphins Plus. More expensive, but also more worth the money.
Fantastic experience: Thank you for this amazing experience with the trainer for a day program. Also the royal swim was great! I will definitely come back! Thank you also for the beautiful photos. Everything was perfect!
Fantastic experience: We booked with Dolphin Connections after searching multiple places in the Keys. I chose here due to the Google Maps satellite view showing the clear waters compared to most others, and I was definitely not wrong in my assessment. This place is beautiful and the waters were crystal clear. The booking and check-in process were seamless. Finding the check-in spot wasn’t as easy. You have to enter the resort main entrance, walk through towards the pool, and to the left of the Tiki. Once checked in, the staff were all amazingly friendly, helpful, and informative. The 15 min presentation was surprisingly entertaining and we were able to watch and hear some dolphins that enhanced the anticipation. Once we were in the water (Royal Swim… worth every penny!), the experience was so amazing. The trainers were super friendly, they are humans to the dolphins, they remembered everyone’s name, and they ensured we all had a ln amazing experience We will return
Fantastic experience: Dolphin connection was an amazing experience. The staff is super nice and very committed to create the best day for everyone around the dolphins! We purchased the royal swim for our son and we got exactly what we expected and more! Thank you for making my son smile during the entire experience and for the whole weekend! Definitely a must! We all loved it❤️
Fantastic experience: Taylor and the other trainers were great! They made sure we had plenty of time in the water and did a great job educating us on the dolphins. It was a great experience! HIGHLY recommend!
Fantastic experience: The staff is very professional and are great yo interact with the guest.
Fantastic experience: Amazing experience! Very knowledgeable and we were able to spend a lot of time with the dolphins. Katie was the best! If you’re in the area and looking for a dolphin experience Dolphin Connection is a must!
Fantastic experience: Fantastic experience! My 10 year old and I did this together and were both thilled with being up close with these magnificent creatures. Highly recommend. (PS: you can save 10% buying tix online vs at the desk.)
Fantastic experience: The trainers provide insightful knowledge about the dolphins. We enjoyed swimming with the dolphins. My granddaughter started in the water but didn't liked all the other fish swimming around. The trainer had her do special tricks with the dolphins to make up for not hugging them in the water. It was a memorable, bucket list item for the whole family.
Fantastic experience: Exceeded expectations! Bree was our dolphin’s trainer and she was so kind and very knowledgeable! Indie was our new friend! Bree taught us so much and made sure we had a great time! My only regret is not splurging on the deep water interaction! Next time!
Fantastic experience: EXCEPTIONAL ADVENTURE! What an amazing experience! From the booking process, to the actual event, entire staff provided exceptional customer service. The Dolphin Encounter was so much fun! Dolphins were adorable and full of cuteness. Katie and the other two ladies assisting with dolphins and taking pictures were so kind, and provided fun facts and plenty of interesting dolphin information. We made beautiful memories, and had unforgettable time. Pictures were included in the package and easy to download, therefore these memories will last a lifetime! Thank you to Katie and entire Team! I definitely recommend! A "must do" when in Key West area.
Fantastic experience: So cool for any age and a wonderful day with the family a must when going to the keys
Fantastic experience: Amazing experience! Will definitely book again! We also fell in love with the resort where the experience is located - Hawks Cay Resort; we will definitely be back to stay!! Dolphin Discovery is the experience we booked Purchased via Groupon : $180 Non discounted cost: $249.99 Side note: pictures are now included in the experience! Per past reviews, the cost had been $250!
Fantastic experience: The trainers and staff were great. The dolphins were absolutely amazing!! Would most definitely do again!
Fantastic experience: We did the trainer for a day program. Absolutely amazing! Would recommend to any dolphin lover-or anyone looking for an incredible experience!
Fantastic experience: What an experience! The trainers were great, patient, knowledgeable and just fun! Wear water shoes because the platforms are very slippery!
Fantastic experience: The kids had a great time doing the Dolphin Encounter! They really took the time to make them feel as comfortable as possible, and make sure that everyone had enough time with Indy, the dolphin. Than You soo much!! We recommended it 100%!!
Fantastic experience: We had an amazing experience at the Dolphin connection!! Highly recommend booking this experience, the staff are all so friendly & accomodating!! The dolphins were so friendly as well and this was good for all ages ❤️
Fantastic experience: My husband and I did this on our honeymoon and it was an amazing experience. The trainers were really sweet and you can just see the incredible bond they share with these dolphins and how much they trust them. Would highly recommend. ❤️
Negative experience: The trainer and dolphins are awesome. This is not about them in any way. The customer service given by greeters and front desk is horrible. We were so offended by the way we were spoken to it was almost hard to enjoy the experience. There was absolutely nothing nice about them. It’s a shame. They made what was supposed to be happy, enjoyable and relaxing a stressful situation. I visit marathon every year and bring different people each time I go. I definitely will do a dolphin encounter again however I will not return back to this one.
Negative experience: The experience was great the trainer are amazing. I wish I could give a 10 start, however the Kourtney the Manager was extremely rude. We had to small children and she tried to accommodate but literally just extremely rude to my family. I never ask for a discount. No need to be rude or just nasty towards my family. Again the experience was great but the wrong person for the wrong position.
Fantastic experience: Amazing, unforgettable experience!!!! Words can't describe the feeling of interacting with these beautiful creatures. Simply incredible! Thank you all for the important work you do here!
Fantastic experience: This was an amazing experience for our family, 2 adults and our twin 4 year olds. We learned so much, got to get in the water and hands on with these beautiful mammals. The staff were so friendly, knowledgeable, and all seemed to enjoy the experience as much as we did.
Fantastic experience: This experience was one of a kind ! The trainers are so informative and patient. I used a Groupon and was able to do so many things with the dolphin during my encounter. It was a great experience and a lot of fun, a cherished memory!
Fantastic experience: Great customer service from Courtney. She was able to help us make reservations at a great rate. Our trainer, Bree and of course the dolphins, (Mya & Indy) gave us an unforgettable experience!!
Fantastic experience: Absolutely wonderful! We did the Royal Swim and our trainer (Brie) was great and the 2 dolphins - Indie and Mia totally lovely. Would highly recommend.
Fantastic experience: What a day for my son "aimé" unforgetable. The half day product is magic. All the workers were great. The lady behing the desk so nice. A memorable souvenir of BRIE. she was so professional with my son. Thanks to all of you Aime & kim
Fantastic experience: Did the dockside dolphin experience with my 4 year old son and we both loved it. The dolphins were very cute and playful, and we got plenty of pictures.
Fantastic experience: One of the best experiences on Hawks Cay! The staff are very friendly and thr dolphins are amazing! Far exceeded my expectations!
Fantastic experience: Would highly recommend! Dolphin encounter was a memorable experience. Excellent customer service! Friendly, knowledgeable staff and trainers. Great fun at any age, it’s a must!
Fantastic experience: Very friendly staff and great with our kids that are 8 and 6 years old. The experience was more than any of us had expected and exceeded our expectations. Highly recommend this during your stay.
Fantastic experience: I chose the Royal Swim experience during summer break. It was AMAZING!!! All staff, including the photographer, are friendly, patient, polite, and respectful with guests and the dolphins! I strongly recommend it!
Fantastic experience: This place was great! We did the dockside dolphins and the paint with dolphins and it was a lot of fun. The staff were superrrr nice, like amazing. Someone helped me over the phone the morning of and was an absolute angel, wish I remembered her name! The trainers genuinely seem to care and dolphins seemed happy. They also had a photographer and the pictures were included with the price, which was great. I would definitely recommended coming here!
Fantastic experience: The dolphins are very well trained and a great experience to do while down her. My daughter had a lot of fun and her guide Stephanie was a great help and always made her feel safe when doing tricks with the dolphins.
Fantastic experience: Lovely experience meeting Roux our dolphin. His trainer Caitlyn was excellent with our two boys who were both a little nervous. Great photos which were all included in the price. Would recommend
Fantastic experience: The trainers were wonderful, very knowledgeable. The staff was very accommodating and allowed us to move our reservation time up as we were already at facility. Highly recommend it was so much fun!
Fantastic experience: My husband & I had the BEST experience at dolphin connection, we learned so much about these beautiful amazing creatures! The staff was friendly & great. Loooooved swimming with the dolphins ❤️ an experience of a lifetime
Fantastic experience: We had a wonderful time. Stephanie was kind and informative as the dolphins showed us many behaviors. It's obvious how much she loves the animals and her time working with them.
Positive experience: My son loved it. There are 2 lagoons, the one on the left has very little viewing area and they did not take many photos. It’s a lot of money for not being able to see my son enjoy it. The last time I did it I got 50 photos- this time I got 12.
Fantastic experience: Amazing experience! Trainers were awesome and the dolphins were of course amazing! I spent 45 minutes or so in the water with maya and Indie and they were great! Both were really well trained and gentle in their interactions.
Fantastic experience: The Royal Swim was an absolutely amazing experience. Katie was knowledgeable and passionate about the animals she works with and shared that excitement with everyone in the group. Truly a once in a lifetime experience made even better by the incredible staff at Dolphin Connection!
Fantastic experience: By far our grandsons greatest experience of our week at Hawks Cay. They did a great job to allow everyone some one-on-one time with the dolphins. A wonderful experience for adults and children. Only downside was that they offered a lot of customized memorabilia for the Dolphins you worked with. Maia products were ALL sold out so my grandsons were really disappointed that there was nothing to take home for their friends to see.
Positive experience: Our kids (15 and 10) did the “swim with the dolphins” experience and loved it! The dolphin trainer was amazing and friendly and made them feel to comfortable. I’d highly recommend this.
Positive experience: Certainly a fun experience. It would be nice to be more interactive with the dolphin without posing for a pic. The pictures are truly wonderful...but you don't really get to experience being with the dolphin when you're looking at a camera.
Fantastic experience: This was such an amazing experience! The staff was so knowledgeable and fun! The facility was very well maintained and the dolphins definitely exceeded our expectations! I would highly encourage anyone looking for an incredible dolphins experience to choose Dolphin Connection for their experience!
Fantastic experience: This was an absolutely AMAZING experience! The staff and especially the dolphin trainers are super knowledgeable, enthusiastic, and genuinely care about the animals. This is NOT some over-the-top animal entertainment venue where the dolphins get overworked and mistreated. Instead, this is a great learning opportunity for adults and kids alike to learn about these amazing creatures, the importance of preserving their natural habitat, and interact with them in a way that may very well be a once in a lifetime experience. They take a LOT of photographs which were included with our package. You will definitely get some great shots to add to your memories. My family has been talking about our time at Dolphin Connection over and over since we got done with our session. Truly the highlight of our trip to the Keys. HIGHLY recommend and would do it again in a heartbeat. Edit: Disregard these reviews saying the dolphins are in 90 degree water. That's absurd. 90 degree water is like a nice warm swimming pool temperature, and the water the dolphins are in is the same ocean water just outside of the lagoon. For that much water to get to 90 degrees would require the Earth's atmosphere to be extremely hot all of the time. I was just in the water for our encounter on 3/12/24. The water was definitely NOT 90 degrees!
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